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Chimney & Fireplace reviews in Hot Springs

  • F
    Banks Chimney Service
    He kept making excuses why he didn't come. When he did come he said the 'manf' made the wrong cap because it was a single cap, not the agreed upon double cap. (Later we found out it was off the shelf from a big box store and not custom at all). The damper plate was the wrong size and had to be altered to install. Said the chimney would be waterproof. Next day it rained and he was asked to come back and honor his bid of double chimney cap. He said he would honor it which was in January 2014. He never came back, never honored the bid and we had to put a rubber tub in fireplace to catch all the rain that poured in every time it rained. He constantly said he would come back but always made excuses why he didn't come.
    After several months he said he needed extra money because he had the correct double cap made and needed an additional 350.00. We told him he had already been paid and needed to finish the job. He refused to pick up new cap from people that made it. He refused to pay them for the cap they made. We communicated via text and phone from December 2013 until May 2014 and he never came back to fix the job.
    We went directly to the person that made the new cap and paid him to install it.
    Mr. Banks is a charming young man but he is not professional and you cannot trust him to do the job he says he is going to do. For over 5 months It rained in our fireplace, buckled the hearth and could have damaged our beautiful 1930's original hardwood floors. Please use caution when attempting to work with this man.
    - Deborah C.
  • A
    CENTRAL ARKANSAS ROOFING SERVICES
    Very well! I placed news papers in the area where leaking water was accumulating and will update this review with the results.
    - John S.
  • A
    City Plumbing Heating & Electric
    They were wonderful. They came in with a price that was substantially lower than other places. They did the work and cleaned up their mess. They came when they said they would.
    - laura g.
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Chimney And Fireplace Contractors in Hot Springs

Companies below are listed in alphabetical order.

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