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HOT SPRINGS ROOFING INC

Founded 1979 • Angie's List since June 2008

C Rated | 6 Reviews

Service Categories

Description

ADDITIONAL ADDRESS: PO BOX 2590 71914....

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Verified Reviews

A few reviews for this pro…

A

RATED

04/30/2010

From the office staff to the guys that came out to put on our new roof everything was excellent. We defintely recommend this company.

DESCRIPTION OF WORK
We had a new roof put on and gutters replaced. We first called to get an estimate and were given a time that they would be out and when they would return a proposal to us. Everything was completed in a timely manner and as stated.The guys at Hot Springs Roofing were excellent. They did a quality job and they were very kind. The crew hand nailed the roof and went the extra mile after the job was complete to make sure all nails were found.

CATEGORY gutter repair,roofing,skylights

F

RATED

04/11/2010

His workers made errors and when I asked they be fixed he told me the following: 1. First, I didn't know what I was talking about. 2. My house was to blame, not his workers (after I showed him I DID know what I was talking about) 3. I was out of warranty. (I showed him the contract, which had 2 months left on the warranty.) 3. When he realized I WAS in warranty, he told me workers would come back ...

DESCRIPTION OF WORK
Gutter removal, gutter cleaning, gutter installation.

CATEGORY roofing

F

RATED

12/17/2009

The gutter leaks at the elbow joints, and one entire side slopes AWAY from the downspout and holds water. I called multiple times for someone to spend a few minutes looking at it. I was told by the owner's son I didn't know how gutter works, how fascia board works, and they would do nothing unless I paid him more money. He did not honor the guaranty. I then looked up the company (Hot Springs Roofi...

DESCRIPTION OF WORK
Removal of old gutter and new gutter hung.

CATEGORY gutter repair

SERVICE PROVIDER RESPONSE

I already answered her complaint on my roofing. I will say this again, when we finished, she signed the invoice as it states that she accepts our work and price she owes. so how is our price bad how is our professionalism bad how is our quality bad how is our responsiveness bad why did she sign that everything was acceptable and pay us.
A

RATED

07/05/2009

Their bid was well under the competition. The materials were of high quality. They came exactly on time to set up, then returned the next day on time and completed the job in one day. The work was of highest quality. The men were polite and very conscientous on clean up.It was a very hot day, the foreman made sure that the men got adequate water and breaks during the work, All work was performed s...

DESCRIPTION OF WORK
The men roofed my house. They completely removed the old roof, checked all wood for damage, and re-roofed with all new flashing and quality shingles and felt. They used hammers and nail for a quality job. (Instead of air guns)

CATEGORY roofing

F

RATED

09/29/2008

TERRIBLE EXPERIENCE.

DESCRIPTION OF WORK
BEWARE!!! BEWARE!!!!. IF YOU CALL TO COMPLAIN, OWNER WILL CURSE YOU WITH EVERY NAME YOU CAN THINK OF. IF YOU HANG UP ON HIM, HE WILL CALL YOU BACK TO CURSE YOU SOME MORE. STAY AWAY FROM THIS COMPANY!!!

CATEGORY roofing

SERVICE PROVIDER RESPONSE

let's set it straight. clay called our office requesting an est. when my son went to the door, to notify we were there to look at roof. no one answered the door, inspection was made as customary. we had left a card in door to call in. when he called to sec. he was rude to her, and said we didn't want the job, and hung up on her. my son called clay's cell phone number and had to leave voice mail. i...

Services Offered

SHINGLES,CEDAR SHAKES, COMMERCIAL RUBBER, BUILD UPS OF TAR & GRAVEL. ROOF INSPECTIONS. SKYLIGHTS, TURBINES & RIDGE VENTS, GUTTERS.

Services Not Offered

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General Information
Free Estimates
Yes
Emergency Service
No
Warranties
No