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Handyman reviews in Hazen

  • F
    Handyman Connection - Metroplex
    I received a coupon for $150 (or 2 hours) of work from Handyman Connection at 50% off, which was (on the surface) a great deal.  When I called to schedule the appointment, I was told that the replacement of my sink would take no longer than 1.5 hours, which matched up with the other quotes that I had received.  I scheduled the appointment for 5 p.m. on Thursday afternoon, the handyman showed up at 6:20. He measured my old sink and the one that I purchased and said that I need another 1.5 inches for the sink to fit.  I, along with Lowe's, had already measured and knew that the sink would fit because the old one was installed with extra room.  So he said this would take another hour to cut the additional room, which would be an additional $70, "at least".  So, I'm being told at this point that the job will take 3 hours and cost $220, instead of the $75 that I already paid for.  I called to voice my concerns with the office and kept being told the manager would call me back.  After the 5th call, and no returns, I was finally transferred to him at 4:15 on a Friday, only to be told he basically couldn't do anything about it.  I needed the sink done for weekend guests (mothers day), so I tried to go ahead and move forward with them anyway.   I rescheduled again for Friday and never heard from the handyman.  I got a message on Saturday morning that he would be there at 3 p.m. and he STILL hasn't called or shown up.  When I tried to call directly, the phone was disconnected.  I would NEVER RECOMMEND them because 1) the office personnel are EXTREMELY UNPROFESSIONAL, 2) they live up to the unfortuante reputation that most 'handyman' companies do of trying to cheat you out of more money.  Of course, the quote that they guaranteed when I called was blamed on a woman who is supposedly no longer with the company.  I've seen in the other comments that this was the case also.  The work was finally done by another plumber who came out for an emergency call (EXTRA $$$) and guess what, the sink fit with no extra cuts......... I will be reporting them to the BBB ASAP and hope that others do the same.
    - loretta s.
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Handyman Services in Hazen

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    Canton, Georgia