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Hvac Repair reviews in Gravette

Real People ~ Real Reviews ~ Real Results

  • The technician arrived on time.  He checked the air conditioning and furnace equipment and cleaned the air conditioner's coils.  He tested the thermostat and informed us that it's three degrees off.  We recently purchased the house and he shared with us some things that we could do to improve efficiency.  He also confirmed that the air conditioner was sufficient for the size of the house.  We have been Air Control customers since 1997 and have them service our HVAC equipment annually.  We have always been pleased with their service and have recommended them to friends.
    - Karen B.
  • The service went great. One technician came out for the service. Pete the owner contacted me after the technician was out. He was able to get the issue fixed for free. He contacted Trene himself  and got them to cover the cost of the repair because I had so many issues in the past. George's is by far the best company I have dealt with regarding my AC issues over the last 2 years. They had the best service and resolution. They went above and beyond to diagnose the issue and get it resolved. I would not hesitate to recommend this company to others.
    - Brian B.
  • Their service went great. The staff was very nice. I ended up needing a different company to completely resolve the issue with the AC unit. They were able to diagnose the multiple issues with the unit are not an authorized vendor for the company who made the unit so they could not do the repairs. They went above and beyond to get out to me on several occasions. They did what they could to work with Trene but there was a warranty issue. They did have the best pricing. I had no problem contacting them their service. They are a smaller outfit.
    - Brian B.
  • It was not a good experience. They tried to push us into buying a whole new HVAC system. It went from a $200 fix to a $12,000 system. I had someone else come in and they fixed it and it worked another two years. The heat pump went out. They did not do anything but the estimate. Overall, it was a bad experience. They did come out quick and when I scheduled a follow-up they were on time. They were not professional.
    - Kent C.
  • It didn't cost us anything because we are under service plan with them but the regular cost would be $59. The test the system both heating and air. They looked at all the pipes and drainage and they also got into the attic. It's really a pretty complete check. Their technicians are very good and they explain everything. For the price I wish it was lower but as far as where everybody else is around here for doing the same thing, they were in line with everybody else.
    - Lynn I.
  • I cannot say enough good things about this young man. On the coldest day of the year that we've had, he came out AFTER dark to try and do an initial inspection and see whether he could get us up and running again. When that didn't seem possible, he came out 3 days later when it was warmer and drier to do a more thorough inspection. He told us that he could fix it and quoted us a price but that he could not guarantee the work for more than a few months and thoroughly explained why. He then provided a quote for a new system that included all installation and a parts/labor warranty. He came out to start the install on that new system 3 days sooner than we were expecting, working until after 9:00 PM. He came back on another day to finish last minute items and do another check to make sure everything was working. When he realized there was some issues with the duct work, he spent extra time trying to band-aid those issues, knowing that we couldn't afford (nor was the weather conducive) to changing out all under-the-house duct work at this time.
    James is extremely knowledgeable, very concerned with the qualify of his work, and very responsive. I couldn't ask for a better HVAC needs and plan to use him for twice yearly PM service.
    - susie k.
  • They called first to confirm the appointment and then showed up on time.  They were neat and clean and acted professionally.  The entire system was checked and has worked perfectly since they were here.
    - Sharon C.
  • Always on time - we have a maintenance contract with Bud Anderson and they are always prompt and on time.  
    If any repairs need to be made, they explain all options and choices.  Very professional.
    - Jennifer M.
  • I call them on the 3rd of May and they showed up on the 4th of May within 30 minutes of the time they said they would be here. They removed the old A/C unit and installed the new one within 1 hour as they estimated. When they left they had cleaned up the area and explained if there were any issues please call and they would be right out to address them. They were very professional the whole time and did not waste any time during the process. I would like to say I did get their name and number off Craigs list.
    - clayton t.
  • The individaul who came out was very knowledgeable and very nice. They had to replace a part on my unit and unfortunately, the part they had on the truck was faulty as well. They came out two days later and fixed it.
    - Norma T.
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HVAC Contractors in Gravette

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