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Finance Advising reviews in Fort Smith

  • F
    I went to move my money from their bank to another and it was obvious it made the branch manager mad I wanted my money out. She played hardball with me refusing to give me my money. Mind you this was not a loan, or the banks money it was mine!!! The check I put in their was confirmed and had been paid from the issuer and was verified. Once I wanted my money back the branch manager at the rogers ave location in ft smith, arkansas refused to verify it to another bank as well as refused to let me have my money. i then contacted the regulatory agency in washington dc and the attorney generals office in arkansas. After having to threaten to come down to the bank within 30 minutes and after 4 hours they finally released it. Bottomline do not ever use this credit union. Their customer service is very poor and in this economy when a bank will not give you the money that is rightfully yours, it really puts fear in you. I have a feeling this credit union is on the brinks of closing especially if they treat others this way. The branch manager told me that due to the amount they did not want to release it, i had been a customer there for 3 years! I wanted to use some of the money to buy a house and ended up missing out on it because I did not have my funds. This branch manager is on the phone with me and her exact words were, "it was not meant to be" Like this was her money! Again I am just giving a warning about united federal credit union. they are very shady to do business with.
    - lee n.
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Financial Advisors in Fort Smith

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