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Cleaning reviews in Fort Smith

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  • Andrew was amazing! ALTHOUGH HE WAS ALREADY BOOKED, HE SPRANG INTO ACTION ON A MOMENTS NOTICE TO GET THE CAR DETAILED QUICKLY. SUPER PROFESSIONAL AND HIGHLY RECOMMENDED. Not only did he work me into his schedule, he did a fantastic job making the car look like new again.
    - Cindy G.
  • They kept causing trouble over and over. They were acting very disrespectful and were harassing me. All I wanted is for them to come and clean my carpet. I tried giving direction on how they can get here but they don't listen. They were disrespectful and silly on purpose. I have told them where is my apartment is located, the color of the apartment but they were keep on describing a different house and location, acting silly on purpose, They were 30 minutes late and when they started the job, they keep on messing up, so they do it over and over again. Everything that they are supposed to do something they messed it up on purpose. One of the man who hook back the hose behind my washing machine was kneeling on the top of my washing machine, a grown man on the top of my $600-$700 washing machine.I almost had a heart attack I warned him to get off my washer or I will cal his boss. He get off the washer and chuckle and giggle and said that it is the only way he could reach at the back. I warned them that they have to do the job properly or I will call their boss or they just have to leave. I stood there watching them do the job and they were very quick now, it was like they just wanted to finished the job and leave. When they finished the job, I asked them how much was the cause of the service. They told me it was $65 , when originally it was $85. They charge me less because they know they were late and did not o the job right. Before i gave the check I asked for the receipt but they don't have receipt, I said that they could just write it on a paper that they received a payment from me, but they dont have paper they said, So I provided a paper, I Told them to write down that they have received $65 from me, but the man said that he dont know how to spell "received" . I told him the spelling to get it all done. I will never use this company again , ever.
    - Patricia N.
  • Excellent work! They went above and beyond. The property looks great now and really smells nice too! We will definitely us 24SevenClean again for all of our rental clean-ups. We were tremendously impressed!
    - stacey w.
  • Cleaned  windows outside with soft water high pressure hose and a windows inside with sponge cloth and squeegee.  One man cleaned widows outside and another cleaned windows inside.  They were very efficient and finished in one and a half hours.
    - ERNEST D.
  • Our water heater leaked onto carpeting.  I called Premier before noon and by 4pm, they had arrived and completed the work by cleaning up the water, shampooing the carpet and deodorizing the area.  They left fans to finish the drying.  We'll call them to clean the carpet in other rooms.   
    - Suzanne T.
  • I have two significant issues with ChemDry.  First - they cleaned all of my hardwood floors.  Once they were completed and my wife came home, she literally had to sweep all of the hardwood floors.  They explained that there may have been some flaking, but what my wife swept up was not flaking; it was dirt.  How can the floors be cleaned and leave that much dirt?  She literally had 10 or more piles of dirt we had to sweep up.  They did offer to refund the cost of the hardwood cleaning, but I still have not received the check.  Second - they brought over a black light and showed my wife pet stains from the previous owner in the carpets.  I came home and discussed with them.  They explained that if I pay an additional $150 for a "deeper" cleaning, that all of the pet stains would be gone.  I waited a few weeks and contacted the owner and simply asked him to come over and use the black light and show me that the stains were all gone.  He went through multiple excuses why the stains might not be gone or might reappear (quality of the carpet, etc., etc..).  All of the excuses were known at the time I asked a very simple question prior to paying the additional monies..."If I pay the additional $150 to do this cleaning, all of these stains will be gone".  To which he replied, "Yes".  For these reasons, I will never use this company again, and I strongly urge you to keep looking.
    - Darren B.
  • It was good- they did a good job. The workers were really good -they were tow brothers and they were very comfortable to have a round- they weren't creepy or anything like that. They were very good to have in the house - I have no complaints at all, they were great. It took them about 1 and half hours to two hours to finish. I had moved most of the furniture and they moved what was left. They were very reasonably priced.
    - Kathryn R.
  • We are very pleased with the results and price and we will use Chem Dry again.  We are always pleased with the results and prompt service and we call Chem Dry for our personal as well as investment property needs.  Professional and courteous service are expected and provided.
    - Kristy H.
  • I had mixed experience with them. They are very inconsistent in presenting on to come to clean the house. We probably had them clean our house over time and we eventually stopped using them because of the inconsistency. Their punctuality was good so they never cancelled on us and they were usually very quick with their work so that was appreciated. We were never charged more than they said they would and we like that. They did a deep cleaning once and that went really well and mixed experience with the monthly cleaning. I would not use them in the future.
    - Katie B.
  • He was well priced and on time. however he told me I had acrylic based carpet and then it just didn't clean well. And because of that I feel like he didn't try to clean it better. I've had other companies clean it before this and after this and in certain spots they will go over two or three times trying to get them really good. He only went over everything once like it didn't matter how many times he went over it, it just wasn't going to look any better. I also vacuumed after the carpets were dry after he left and got a full canister of dirt. I would think after them being cleaned and him sucking all the stuff out that I shouldn't get that much dirt out of the carpets which makes me think he really didn't do a very good job.
    - Heather J.
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Cleaners in Fort Smith

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