Founded 1991 • Angie's List since October 2010
A Rated | 5 Reviews
A few reviews for this pro…
RATED
02/25/2015
DESCRIPTION OF WORK
I have gone to this veterinary hospital since I moved to Fayetteville in 1976. The last time I used them was for boarding my two dogs for over two weeks. I do feel like their kennel facilities are too small and was disappointed that both dogs were kept in one kennel for most of the stay, but they [the dogs] were fine and I was able to afford Doggy Day care so they had more opportunity to be out of the kennel during the day. The stay was during the time just before Thanksgiving so the boarding facilities were filled to capacity (and perhaps overbooked, but this could speak to the number of clients that trust this provider for their animals' care. |I have (and had) a number of cats and dogs that have been under their care for both major and minor issues and have been very satisfied and the vets are always willing to thoroughly discuss treatment options with me.
CATEGORY veterinarian
SERVICE PROVIDER RESPONSE
{Member's name}, I apologize for the delayed response as we are just signing into our account after some time. Thank you for the honest review and we do appreciate your loyalty since your first visit in 1996. We have enjoyed our relationship with not only you but your entire fur family over the last 20 years. We enjoyed our time with "Tess" and "Tucker" last holiday and look forward to hopefully s...RATED
09/15/2013
DESCRIPTION OF WORK
Checkup for our dog and some flea/tick prevention.
CATEGORY veterinarian
SERVICE PROVIDER RESPONSE
[member name removed], The West Oaks family can not thank you enough for your kind words. Have a PAW-sitively great day!RATED
07/17/2013
DESCRIPTION OF WORK
laid out plain to deal with pets skin condition
CATEGORY veterinarian
SERVICE PROVIDER RESPONSE
[member name removed], I am disheartened to hear of your experience. Please consider allowing Dr. Cottle or Kate the Office manager to occupy a few moments of time out of your day to respond to your concerns. Thanks!RATED
02/26/2013
DESCRIPTION OF WORK
Immunizations, boarding dog and cat over holidays, dog grooming
CATEGORY veterinarian,kennels,pet grooming
SERVICE PROVIDER RESPONSE
Member, What a wounderful comment! The greatest compliment to a doctor and his staff is the confidence and trust of his clients. I will share this with everyone at the office. Thank you again.RATED
08/13/2012
DESCRIPTION OF WORK
I take my per here for vet services.
CATEGORY veterinarian
SERVICE PROVIDER RESPONSE
Member, Thank you so much for the wonderful comment. We always look forward to seeing Patch, Sadie and sweet Winnie! Sincerely, The West Oaks FamilyVaccines, Microchipping, Surgery, Hill's Food, Skin care, Senior care, Flea/tick/heartworm preventation, Dental care, Shampoos, Leashes/collars,
Ear cropping, Breeding, After hours care (Call Animal Emergency Care Clinic of Springdale 479-927-0007)