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Plumber reviews in Fayetteville

  • A
    Outstanding! Ted was a pleasure to work with, gave excellent recommendations on what components and materials to purchase, was always on hand to advise as project progressed, didn't add in charges for unforeseen issues (based on original home construction), and finished on time! Ted is quick to explain what his areas of expertise are and what be better being farmed out to someone else. I value this as I'm fine hiring the right people for a particular task...and I'm glad that Ted was clear and honest up front on this subject. Everything he did was exceptional in quality and I look forward to hiring him again to do my other bathroom soon!
    - Jeff P.
  • A
    They came out in a couple of hours of call and checked on it. After getting parts needed, the repair was done for a reasonable price. Work was carefully done and professional. It was, as most plumbing projects are, somewhat complex and worked great on completion. Office help was very polite and helpful.
    - Jerome B.
  • F
    Very poor customer service experience. I called to ask for an estimate on Monday and was told they could not come until Wednesday. I told the female receptionist that was fine, and if no one was there a key would be under the mat for the plumber to use to enter the house. I returned a call from the plumber after lunch, assuming he wanted to tell me about his visit, and he said he had not gone in the house because no one was there. When I told him about the key he said no one had told him that a key was under the mat He was already gone and he would not be able to go back that day. This was exasperating but I understand mistakes happen. What was truly exasperating is that I tried to call the plumber and the company several times throughout Wednesday afternoon and left messages in an effort to reschedule. No one ever picked up the phone or bothered to return my calls. It is now Thursday and I still haven't heard back, so I am writing this review. P.S. I called another plumbing company on Wednesday when I didn't hear back from David and they came out within a couple of hours and gave me a detailed estimate promptly. Try Allied!
    - Deirdre S.
  • A
    Woke up to a flooded kitchen because the water valve under my sink busted. Called them at 7am and I assume an answering service took a message. Received a call back by 8am, and they were able to make it out that day by 2pm. Called me when they were on their way, showed up on time and quickly fixed the issue. Great service and good prices.
    - Kyle M.
  • B
    The phone customer service was really great; very knowledgeable staff and they gave me good options for the best way to proceed. They came out within a week to do the job. On the day of the job the soil was very wet so they left some very uneven ground. However, they returned at no charge to smooth out the ground after the ground had dried. They hauled off the large pieces from the old tank. The area looks great now.
    - Ally M.
  • A
    They gave me an exceptionally thorough estimate very quickly, and they walked me through the estimate and repairs over the phone and in person multiple times, to make sure all my questions were answered. They worked with my neighbors to plan drainage in their yard, which helped my drainage issues. They also did more than they said they would do, which made the finished product even better than expected, and they did not charge me for the extra work they undertook. Toward the end of the work, they uncovered some unexpected issues with the existing foundation, which changed some of the original plan to remedy the foundation. They discussed all the options with me and gave me honest feedback on the pros and cons of the various options along with pricing. I never felt pressured and appreciated having all the various options presented to me, along with their feedback, and the space to decide which would be best for me. All along they were incredibly responsive, honest and professional. I very strongly recommend them.
    - Heather K.
  • A
    If you have a difficult to find leak, like mine in the slab of the house, then this is the company to use. The flat rate the charged for leak detection saved me hundreds of dollars, compared to the other companies that charge by the hour. My leak was a small one in PEX piping that ran through my slab and was difficult to pinpoint. After they identified the area, they talked me through the options and ultimately, I chose the option that didn't require drilling into the slab. They were always professional, on-time, and willing to explain everything in detail...can't recommend these guys enough!
    - Robert S.
  • C
    Took several calls to set a day/time for the estimate and I had to call and cancel the appt. The lady in their office said someone would be out the following day at the same time. No one showed up or ever followed up with us. We gave up on them and used a different contractor. Maybe they have too much work and not enough workers-they were pleasant on the phone but seemed disorganized.
    - Susan P.
  • A
    whole project went well, ran into some issues during a bathroom remodel and had to replace an entire toilet. They were really nice and fixed changed it out so fast and I was happy with the finished work and really appreciated the friendly attitude. It was a relief. Good plumbing and I was really happy with the price.
    - Carrie B.
  • A
    Jose & Raul arrived promptly, were very profession, worked quickly and took care of both issues. Everything is working great. This is the second time I've used Allied and I feel that I get good work at a good price.
    - Susan S.
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Plumbers in Fayetteville

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