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Optometry reviews in Fayetteville

Real People ~ Real Reviews ~ Real Results

  • Dr. Martha Ellen Myers is very considerate, knowledgeable, thorough and patient. She listens carefully and always answers as informatively as possible. She has successfully fitted me for replacement graduated-bifocal glasses in the past and has been successfully treating my glaucoma condition since December 2011. When I lost one of my old faithful RGP contact lenses (over 10 years old) this year, I went in to be fitted for a new pair of RGPs (which actually provide the sharpest vision, are easily kept hygienic, and can last for a decade). She told me that RGPs now usually take a few re-tries to get a perfect fit and prescription from the labs that produce them. (I personally believe that this may be due to the fact that since RGPs are rarely used nowadays, that the “fine art” of producing them is not as it once was – which must be very frustrating to optometrists and their older patients.) Despite my hopes to the contrary, Dr. Myers’ prediction was correct. I had to try two different pairs without success. Having worn hard contacts for almost 50 years, and, I guess, being incredibly lucky in usually getting a good fit on the first try, I was in despair after the first new pair gave me extreme double vision, and then the second pair were uncomfortable in one eye and poor prescription in the other. However, Dr. Myers remained very upbeat, positive and reassuring that we WOULD get this all right – and that this scenario with RGPs these days was not at all unusual. I was not charged anything for these first two failed attempts - the only cost to me was disappointment and my own impatience. Then, three was the charm! The third pair were just right! (A Goldilocks story...) Dr. Myers told me that the slight irritation of my eyelid - feeling the edge of the contact - would likely disappear as my eyes got used to wearing contacts again (I hadn't worn any for many weeks), and though I was dubious, Dr. Myers was right!! Hours later, I couldn't even feel that I had the contacts on! Just that my vision was perfect! The staff at Dr. Myers’ office are always friendly and a pleasure to work with. The equipment used seems to incorporate the latest technologies, making the whole examination process faster and more comfortable. And the price is very reasonable.
    - David G.
  • They are extremely good. I have been seeing them for 20 years. The service is excellent. They take all the time that is necessary for each patient, they don't make you feel like you are moving as they move you in there. They have a fairly large staff, and everybody knows what they are doing. They have people who have been there for a very long time. It is a compliment especially if a medical place keeps people for a long time, and their people have been there for a very long time. The specialist that I see is a surgeon and he is not always on time, but I know I will get the same amount of time as the person before me, and so I don't have a problem.
    - Kitty C.
  • He is very thorough with his eye exams. He is very cautious. If he has any questions, he does not hesitate to refer me to someone else. He has a very good bedside manner. His staff is very friendly and kind.
    - Roger K.
  • It went great- she advised me to clean my eyelids (forever- my age makes me do this) and get the problem removed from the Henry Eye Clinic surgeon. Dr Mertins also treats my 7 yr old daughter and teenage son. We all really like Dr Mertins!
    - Alan O.
  • Office is nice but they have unusual appointment times, unavailable after 4pm. Treatment is fine for a typical eye exam, they don't try and make their money by selling you glasses there although they have them available for try ons. They didn't hassle me for ordering refills through 1-800-contacts but they did back bill me for what my eye insurance didn't cover.
    - Brad P.
  • I phoned the office for an appointment and didn't have any trouble making one. One convenience was that I could submit my paperwork online before the appointment. They were a little slow to see me and there was some confusion about whether my insurance plan would actually cover the treatment, but we figured this out without too much trouble. Dr. Waggoner did a good job--the examination was thorough and he determined the correct prescription accurately. Nate, the technician who helped me select my new glasses, also did a very good job.
    - Matthew D.
  • Dr. Horton was excellent and friendly. He provided timely and efficient care. He noticed the beginnings of a sty on my eye and told me just how to wash my face so it wouldn't fully appear. He even sent me a hand written thank you for letting me be your doctor not a week after the visit. Very good experience.
    - Emily s.
  • In addition to helping with my son's eye care Dr. Austin has been patient with me finding the perfect contact lenses. I have dry eyes and she recommended OTC drops that are heaven.
    Again, she is patient and will help you find what will meet your needs.
    - Patricia R.
  • He is consistent, he does not tell me one thing, and contradicts it the next time. He is very consistent, I think that he is very thorough in his examinations, and he is a nice guy. Overall, he has been excellent, and I have no reason to think otherwise.
    - Joyce A.
  • She is very thorough.  She cares about her patients.  She looks at what happened previously, compare it to the current result and analyses it for any condition that may be getting worse or better.
    - William S.
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Optometrists in Fayetteville

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