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Basement Waterproofing reviews in Fayetteville

  • A
    American Standard Foundation Repair of NW Arkansas
    They gave me an exceptionally thorough estimate very quickly, and they walked me through the estimate and repairs over the phone and in person multiple times, to make sure all my questions were answered. They worked with my neighbors to plan drainage in their yard, which helped my drainage issues. They also did more than they said they would do, which made the finished product even better than expected, and they did not charge me for the extra work they undertook. Toward the end of the work, they uncovered some unexpected issues with the existing foundation, which changed some of the original plan to remedy the foundation. They discussed all the options with me and gave me honest feedback on the pros and cons of the various options along with pricing. I never felt pressured and appreciated having all the various options presented to me, along with their feedback, and the space to decide which would be best for me. All along they were incredibly responsive, honest and professional. I very strongly recommend them.
    - Heather K.
  • A
    American Standard Foundation Repair of NW Arkansas
    Estimate was done promptly and thoroughly with good description and explanation. Some photos were shown of previous jobs done. Once a contract was signed to have work done we did have about a month's wait before our job could be worked into the contractor's schedule. Communication was via texting with estimator and was prompt throughout wait period. Job was started almost two weeks earlier than our original wait estimate which was 6 weeks. Workers were friendly and professional and open to my questions and concerns. I had a one day delay in job due to heavy rain, other wise the entire job was completed in the 3 day estimate. This was very messy work complicated by the rain day which yielded about 1 3/4" rainfall. The workers did as well as they could to try to contain the mess (piles of muddy dirt) and all of their work equipment and supplies. At the conclusion of each work day they put yellow caution tape all around work areas and bright orange plastic cones. It was not lost on me that when a worker needed to use our restroom (which I offered) they removed their shoes and entered my home two at a time and basically stood guard/supervised themselves (two straight in and two straight out). This should be reassuring to anyone concerned with stranger safety in their home. I took photos of all the work in progress during the three day job and asked many questions. I had also done quite a bit of internet searching regarding work practices of the installation I was having done. The work that was done met every single expectation I had and then some. The French drain tube was enclosed with a dense mesh sleeve to prevent dirt/rocks getting into it and it was also wrapped with thick fibrous landscaping "paper". A very thick rubber sheeting was nailed into my foundation wall just below grade and run against the foundation wall well below and out from the French Drain. Also, the foundation wall was prepped with a very heavy coat of roofing tar beneath the rubber sheeting.  All of my down spouts were run at least 10'-15' away from the house and ended with pop-up deflector spouts. The two rear down spouts were dug and redirected a good 30'-40' from the back area of my home to each far side of the property also ending in pop-ups. It was so clear to me that every effort was being made to redirect all possible water run off issues completely away from my home! After seeing what they did, I have every confidence that the water intrusion issue I had into my garage will not happen again! They communicated very clearly exactly what and why they were doing as well as showed me concerns they found and how they would be managed. I really feel the work done was top notch. Thank you to Alex, Zach, Brandon, Tyler and Jason! This  kind of work is messy and you need to have realistic expectations that despite efforts to contain the dirt mess (a tarp was put down onto which they piled all dug out dirt), there will be a mess when they are done. The workers did fix my patio bricks which they collapsed (had to tunnel dig beneath them) and made attempts to do some overfilling to account for soil settling (they let me know I could call them back if I had too much settling and needed more dirt fill). They also hauled away concrete which they had to jack hammer away from my foundation footers below grade. Where my French drain was put was where all my home's utilities happened to be located (cable, phone, gas, AC hook up, and electric)! No damage was done to any of these by all their careful hand digging! I recommend this company emphatically!
    - Andrew L.
  • A
    Weather Proofing Experts LLC
    Everything went great.  Brandon and his crew are great.  Am having him back for another bigger job extending my front porch.
    Brandon does everything correct and is great to work with.
    - Van I.
  • A
    American Standard Foundation Repair of NW Arkansas

    Mike's team, led by Brian, are the BEST! We were so impressed by these diligent, respectful, personable, and hard working young men. I wanted to adopt a couple of them (especially Brandon), but maybe that is more due to��our own 17 yr. old��son being a pill right now . . . It was a genuine pleasure having them around on the days they were here. They did everything by hand and I was amazed at how well it went. Quality work too! They consulted and informed me as needed and I felt completely comfortable the entire time.

    A separate guy came by for the concrete work and he too was an amazing force of nature when it came to work. I will definitely use these guys again and I HIGHLY recommend that my friends do as well.

    Thanks to Mike and the entire crew! You are the BEST!

    - Brian H.
  • F
    Precision Foundation Specialists Inc.
    He never performed according to the contract. I paid him an initial deposit. He came out and did some work but with the first rain, I ended up with water in the basement again. He said he's going to fix it. It dragged on. He supposedly got out 3 months later and corrected the problem. He was really a nice guy and he was actually fair and easy to deal with during this time. I made a mistake of going ahead and paying him the remainder of the contract after he said he finished everything, with the contingency that he comes back and does some more work, and I got that in writing. Basically he never showed up. He continued to say he was going to come fix it, but he never did and I ended up having to write him a letter and threatening to take him to court and sue him for not fulfilling the contract. He had bid to put in a full gap of rock backfill along this walk in our basement to keep the water off. He never ended up putting that in. Basically he did not perform according to the contract.
    - Christopher M.
  • A
    Duraplex LLC
    Duraplex specializes in moisture protection - primarily foundations and roofs. But, Travas also does related work and was always focused on customer satisfaction. If he knows how to fix something, he will help you. If he doesn't, he will help you find a referral. Travas is thorough in his work and a nice person to do business with. I would recommend his company to anyone who needs help with foundation or roofing needs.
    - JULIE F.
  • A
    American Standard Foundation Repair
    - Brian H.
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Waterproofing Contractors in Fayetteville

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