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There are 1 highly-rated local home warranty.

Home Warranty reviews in Elkins

  • B
    Choice Home Warranty
    Original appointment had to be delayed by one day which threw my work schedule off as I travel extensively for my job
    - Terrance G.
  • B
    American Home Shield – Home Warranty
    I have a whole house protection policy. They didn't actually do the repair. I have the insurance policy through them and they contact someone to come out to do the repair. It's a $75 co pay.
    - Bob M.
  • F
    American Home Shield – Home Warranty
    The last several times we've dealt with them, the customer service has been horrible. The last two times we tried to use them were the pits, and we have ended the service. Several months ago our garage door opener was covered, but repairs needed to the door prior to repairing the opener were not covered. So we ended up having to pay for ALL of the repairs out of pocket. Interestingly, the non-AHS vendor did all the repairs for less than 1/2 of what the AHS vendor quoted for the non-covered repair. Not to mention the $75 we would have had to pay the AHS vendor the covered repairs. Today was the last straw. Asked for service early this morning on a hot water heater problem, got the contact info for the plumber who was supposed to call back. 5 hours and 2 phone calls (from us) later, we were told by the plumber that hot water is not an emergency and we might be able to get someone out by Monday. Called AHS back to ask for another vendor, we were told again that it could not be expedited. Tough. Sorry you can't take a shower or wash dishes. But we're happy to keep taking your money. Fired them on the spot. Called a different plumber directly. Guess what! They are on the way, right now. Completely wasted $60+ per month.
    - Kimberly S.
  • F
    American Home Shield – Home Warranty
    I needed help with a problem they said they would cover in the contract. AHS sent a work order to a terrible vendor. Vendor called me to schedule an appt and failed to show for 3 days on an "emergency request" When the vendor arrived they were unprofessional and failed to address the problem instead finding a different problem they knew they could charge me for instead of the insurance. AHS then called me to say they've found a way to avoid covering the issue and I was on my own to the tune of $2,500. I called a reputable vendor, got a 2nd opinion and they solved the issue for $130.
    - Brad P.
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Home Warranty Companies in Elkins

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