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Auto Shop reviews in El Dorado

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  • My college-age son went to Don Herring Mitsubishi in Plano, Texas, to purchase his first "new" car, and it has been a nightmare.

    1. He specifically told multiple people at the dealership that there was a payoff on the car he was trading in; however, a couple of weeks later, he found out that the payoff was NOT INCLUDED in the paperwork and my son was still responsible for his previous car payment (so 2 car payments now).

    2. He was sold a prior model year car for FULL STICKER PRICE.

    3. Almost thirty days AFTER he picked up the car, we get a call from the finance company that he needs a co-signer on the loan. Why would the dealership let someone drive away with a $45,000 car in which the financing was not complete??? I am appalled that anyone can walk away with a car and then nearly 30 days later, with 2000 miles on the car by now because he's been driving back and forth to school, find that the financing is not complete and now needs a co-signer.

    I feel like this dealership (or possibly the salesman) saw a green, first time car buyer and took every advantage of the situation.

    - Cindy G.
  • Very bad!! Would not tell anyone to go there!!!Took truck in for work to be done. Told us one price it ended up being a lot more. We get the truck home and what was supp to b fixed on it was not In fact it was worse Called this owner he told us to bring it back he would fix it all And not charge again. So thats just what we did then go to pick it up and he says we owe him more or we cant get the truck So before we even get there they took parts off the truck and threw the keys at us when we got there! They did NOT fix anything. And the whole time was calling saying we needed more stuff done to it. Which we knew did not need to be done. They were just trying to get more money out of us Overall paid this place 1,800 And didn't fix anything Had to take truck somewhere else and got it fixed for 400.00. So that tells you how much this place over charges! And do not expect it to work right when u get it back!
    - Jennifer S.
  • They always get to your vehicle with minimum wait time. They always let you know if there is something that on your vehicle that needs your attention. They replace windshield wipers and also do transmission flushes.
    - Sandra P.
  • It was a great job. I left owing them a bit of money for Freon; they said don't bother to pay if it doesn't stay cool.
    It did for the next year until I sold the truck, a 2003 Chevy. The offer of extra payment was refused.
    - Richard D.
  • pI started online asking for a quote on insurance for two vehicles.  I had some questions I wanted to know before I made a commitment to using GEICO as my auto insurance provider.  I clicked on the "Click to Call " tab and it asked for a phone number.  As soon as I entered my phone rang.  The whole process lasted about 10 minutes.  I am completely satisfied with GEICO.  I will keep you posted.
    - christina y.
  • excellent had slight normal delay on paint
    - leon j.
  • Engine had to be replaced in my Acadia, warranty work, they got it done quickly and furnished me a new vehicle to drive.
    - Dean N.
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    - Patricia G.
  • unknown
    - John P.
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    - Dean N.
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Auto Shops in El Dorado

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