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Hardware Store reviews in Conway

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  • I purchased a brand new Troy Built Gas powered, Self-propelled walk-behind mower with an electronic key start. I went to the store and bought it, They charge $69 for delivery, so I declined. I brought it home in the trunk of my car (with the trunk door open) as it was almost fully assembled and was in a large cardboard box.
    Once home, we removed it from the box, did the handle adjustments and other start-up things like adding oil, etc. Charged the battery overnight and so-on. The next day I mowed the backyard and part of the front. It worked great until there was a puff of white smoke, a geyser of oil about 2 ft high, followed by a lot more smoke. I turned it off and let it cool.
    I called and spoke with the manager of Lowe's, and quot;Pattyand quot;. The next day, they sent the delivery truck to my house, picked up the bad mower-turned out it had a defective oil seal-and took it back to the store. The next morning, Saturday, at 9am, they brought me a brand new mower in the box as a replacement. They even took it out of the box and double checked the oil tank. No hassle, no charge, just a quick replacement. The delivery guys were courteous and professional.
    I was so impressed. You'd never get that from Home Depot.

    - Luanne M.
  • We've found them to be very good. I liked all of their service. Their salesperson was very helpful and the people who installed new windows were speedy and explained it well. We were satisfied with their service. It has been a year now and we've had no problems.
    - Sue W.
  • .
    - Gail P.
  • Great, fast, professional service.
    - Lisa B.
    - RICK S.
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Hardware Stores in Conway

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