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Recent Truck Rental Reviews in Camden

  • B
    U-Haul Neighborhood Dealer
    We rented the biggest truck that they had. They forgot to put blankets in the truck, and then one was missing.
    - Theresa H.
  • F
    Alliance Moving Services
    Started with a general internet inquiry.  Trevor Whitfield, salesperson for Alliance Moving Services, responded by phone and said all of the correct things.  (I never noticed that he only would correspond by phone until after the fact).  Of course, all of the things that I wanted him to say (and believed) turned out to be lies, so if you're told to expect a call a couple of days before your "move window" letting you know which day the movers will be there, you won't get a call and the company will deny any responsibility for giving you a call. If you're told that your stuff will show up in 2 (or even 3) days, it's a lie.  The contract that you'll sign will give the company 21 days, and they intend to take all of it. I spoke with the company over a dozen times, starting 4 days before the move, when Trevor promised we'd get a call.  They could tell us nothing in advance.  We were told that the day before the move, the mover would give you a call.  At one point, I spoke with Jon Edwards, supposedly the President of the company, and he told me the moving company would not be able to move us in the "move window" which was in the contract.  Instead of remorse or an apology, I received instructions on what I should say to our new home buyer and the closing company about needing a few extra days.  Suffice it to say, we were not given a few extra days by the buyer, we had to rent a separate U-Haul and move ourselves into the U-Haul, and then wait for the movers to show up a day late. When the movers showed up a day late (the movers hired by Alliance because, I suspect, other plans had fallen through) they were out of Dallas, and instead of taking our furniture to WI, which was what Trevor committed to over the phone, they were told to take our belongings back to Dallas, and then move them up within the next 2 - 3 weeks.  Because we were outside of the contract (they showed up a day late), and because we had already packed everything into a U-Haul, we decided to move ourselves. Alliance then threatened to withhold our downpayment because - according to Alliance - we refused the attempt of the movers to move us on the contracted day.  Here's what happened - after we loaded our own U-Haul and went through closing on the house, we received a call from the movers at 8pm.  They had just arrived in our town with another load, would need 2 - 3 hours to unload that load, and then would be exhausted.  They asked if it would be okay to move us the following morning.  At this point, it didn't make any difference to us, so I approved their request.   Alliance is taking the position that since I did not insist that the movers move us at 11pm at night, I was responsible for the day delay.  Be very wary of this company - trust nothing that is said, and read your contract very carefully.  The company knows this contract well, and will constantly throw the contents back in your face, and takes absolutely no responsibility for anything their salespeople say.
    - Tom L.
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Moving Truck Rentals in Camden

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