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Flooring reviews in Cabot

  • A
    Color Plus Painting & Remodeling
    Very professional and hard working people. Done quickly with no problems at the price I was quoted. The deck was very big and enclosed. Looks great and I couldn���t be happier with it. Always showed up on time. Floors look great and the painting was very well done.
    - Brenda E.
  • A
    WHITE RIVER FLOORING INC
    I was impressed with White River Flooring from the very first contact with the salesman.  The flooring was installed in a timely manner and the installers were very professional. I would definitely recommend this company to a friend.
    - Harold E.
  • D
    Handyman Matters of Harrisburg
    It was apparent that they had poor communication with "Heather", commenting that they weren't really prepared to
    rip up the vinyl floor but would make due with the tools they had hammers and small chisels were used.  
    Work didn't commence until 8:45, but was charged from 8 to 3. They showed up at 8, complained about the task, even
    had me call the installer to reaffirm the vinyl had to be removed. 
    On the rear of the "contract" I signed,  Item #4 states:
    Service Charge: There is a minimum nonrefundable service charge as set forth on the front of this invoice for
    dispatching a contractor to the work site. This charge may include the cost of items such as booking the appointment, service fees and millage. Upon arrival, the contractor will examine the proposed work, provide a range of the expected
    number of hours to complete the job as presented at that time, and obtain the customers authorization to start work, which is evidenced by customer signing the front of this contract."    
     
    This is referring to the $30 service charge they billed us. 
    According to the definition of the "service charge", the time they spent debating with me and the Lowes installer should have been covered by this charge. Instead we were billed for 45 minutes for 2 people standing there, the hourly rates for the 2 workers was $80/hr and $70/hr.  
    There was no mention of bringing a second worker before showing up to the job. There was no clear forewarning that
    we would be charged two labor rates for one hour of project time. 
    When given the "rough" estimate that ranged around the $1000 dollar range, I referenced the Angie's list coupon that
    we had purchased for 5 hours of labor. The impression given from the contractors indicated this would significantly reduce the cost. The $1000 estimate was never penciled in the area provided on their contract that I signed, I would have not
    approved the work if cost was clearly stated before. 
    There was no indication of when the labor cost covered by the coupon was no longer covering the work.
    Those were the main points. The floor looks good, but honestly if I had known that it was going to be that expensive I
    could have done the work to begin with and saved the money.  I will never use them again
    - Timothy K.
  • D
    Akel's Carpet One
    The salesman came to our home to measure and inspect our floors. I had chosen a linoleum at the store. The salesman gave us an estimate for flooring and installation of $1653.00. Then the installer came out, and stated he could not install the flooring without floor repairs and underlayment. I tried to cancel the deal, but was told that the laminate had been cut, and it was mine, installed or not. I ended up having 3 of 4 rooms installed to keep the cost at the original amount. I filed a complaint with the Better Business Bureau, which took over a year for the owner Mr.Akel to respond to. He offered to pay for the $83.00 plumbing bill (when the installer broke my toilet flange in the bathroom), plus $80 for the cost of the linoleum that did not get installed (the fourth room). Why did the salesman not let me know that we needed underlayment and repairs prior to cutting the flooring? The difference between the estimate and the final price was substantial. Be afraid!
    - DORRIS D.
  • A
    SWAIM'S ELITE FLOORING
    I like them. I will recommend and plan to use them, again.
    - Trisha M.
  • A
    TIG Flooring USA
    These guys did a SUPER job - very professional, prompt, courteous, and cleaned up nicely when they were done - finished ahead of schedule, too. My wife is thrilled with her new floors.
    - Clifton M.
  • A
    Royal Concept Custom Homes Inc. & Remodeling
    Great workmanship. Showed up when they said they would and finished one day early. debris was removed.
    - Casey C.
  • A
    White River Flooring
    We were very pleased with their customer service.  Their flooring installers are first rate!
    - Harold E.
  • A
    Statewide Restoration Inc
    The person in charge, Roland Durden came to the job to ensure the job was completed on time and the crew cleaned up very well after it was completed.
    - Nancy C.
  • B
    Floors Gone Wild
    I am planning to use them because I had read their reviews on Angie’s List, first of all, and I met the guy. He seemed like an honest person.
    - Thomas N.
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Flooring Installers in Cabot

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