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Find Top-Rated Bentonville Landscape Lighting Companies

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Landscape Lighting reviews in Bentonville

Real People ~ Real Reviews ~ Real Results

  • I was contacted immediately from a woman wanting to know a list of everything to be performed.  I provided a list as best as I could ... not being familiar with how much time it takes to do each task, I asked "do you think that's a full day's work" to which she answered "yes".  I asked if they finished this list before my 8 hours was up, would they be able to work on other things ... to wish she answered "yes".
    Two people arrived (a man & woman) ... the woman may have been an electrician, but did NO work.  I may have received 3 hours of work total, including the 45 minutes he took to go get parts.
    Original list: outlets in bathroom not working, install ceiling fan in office, put under counter lights on switch in the laundry room, put outlet under the sink in bathroom, install speaker wires in living room ceiling, replace battery only smoke detectors with wired smoke detectors, install new lighting fixture in bathroom.
    What I got from the original list:
    * Outlets in bathroom not working:  He claimed I needed a new GFI switch, which he replaced (I think, I never saw the box or the receipt).  It didn't fix the problem.  I explained (a second time) I thought my handyman messed up the wiring in the attic.  He did eventually find the problem in the attic and fixed it but charged me an extra $75.  I told the woman on the phone about the likelihood that wiring in the attic was messed up also but was not told of the extra $75 attic charge.
    * Installed ceiling fan very quickly ... nice job.
    * Laundry room lights:  CAN'T DO THIS ... first because he would have to cut the drywall, then said it wasn't the right type of wire.  Said he could put a switch on the wire, but did not do.
    * Install speaker wires in living room:  He doesn't do this type of work (why didn't the woman tell me that on the phone?)
    * Replaced smoke detectors very quickly ... nice job.
    * Install fixture under bathroom sink:  CAN'T DO THIS ... need a new circuit & can't access the right location.
    After I realized I wasn't going to get the full 8 hours of work, I started to think of other jobs he could help with.  When I purchased the $299 deal, the woman told me I could use the full 8 hours even if they finished the original list.  This didn't go over well.  It was Friday about noon and they were obviously ready to leave. 
    One of my landscaping lights wasn't working.  I told him I thought the wiring was bad ... it was an extension cord not meant for outdoor use & my handyman covered it with PVC, but don't think that fixed the problem.  The electrician looked at it and said the light was burnt out ... the handyman must have touched it with his bare hands.  He changed the bulb and it worked at the time.  It worked less than a day ... when I turned it on that night, no light.  I still believe something is wrong with the wiring, which he did not check since the bulb was burnt out.  I just hope it's not a safety hazard.
    Other things he might be able to do?  I asked him to check the other GFIs since the one was bad.  He seemed annoyed that I was finding other projects.  He quickly checked & said all others were OK while handing me a bill (obviously ready to leave).  I was very surprised to see a bill for $105 after I had already paid $299.  He explained the attic charge was in the small print on the Angie's List offer ... I didn't check, it probably is.  I asked if the fee could be waived since I didn't get a full 8 hours of work.  He said NO, it was very clear that attics were an additional charge.  He also said he couldn't come back to do more work because the fine print said all the work had to be done in ONE visit.  I didn't ask him about a second visit, but his offering it up made it clear that this is a common occurrence.
    I asked for a receipt since he charged me $30 for supplies (a GFI outlet and a light bulb).  He said they keep parts in their warehouse and didn't have a receipt.  I believe they're based in Huntsville, so maybe he has a warehouse in Bentonville since they were only gone about 45 minutes?
    WOW ... $405 for 3 hours of work!  Needless to say, I am not happy with what I received for the money.
    There was indeed no info in the fine print of the Big Deal Coupon about being charged the $75 for the attic fee.
    - Tina L.
  • unknown
    - Tracy C.
  • Rain slowed the start and completion date, but the work did get done to my satisfaction.

    Josh really cares about the quality of the work.
    - Tim C.
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Landscape Lighting Companies in Bentonville

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