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Foundation Repair reviews in Bentonville

  • A
    American Standard Foundation Repair of NW Arkansas
    We live in an older home (built in the late 70's) with a lower level walkout basement.  About a year after moving in we getting water in the basement every time is rained really hard (which was almost always at night) which left my husband and myself up all night running our wet vac to clean up the water.  I originally called  Mike back in 2013 and he came out and gave us a very detailed estimate to fix the problems we were having.  We weren't in position to have the work done back then.  Then in September we were finally in a position to have it done, I called Mike back and he came out and looked at the house again and the estimate went up only a fraction from the original 2 years earlier (which made us very happy!)  His crew came out and got started mid October and took them only 4 days (a lot shorter than we expected) to get everything completed.  His crew was polite, kept the mess to a minimum and had the front and side of our house back together quickly!  We've had two decent rains since they finished and so far so good!
    - Amanda B.
  • A
    American Standard Foundation Repair of NW Arkansas
    This was a great experience.  Michael met with me the week before to go over the contract to make sure we both understood what was to be done and the cost of everything.  On the day of the work, the team showed up on time and immediately got to work.  As they were going, progress was explained to me in detail.  They found and fixed some little things at no extra charge.  Most of the work was completed that day. There was some soil that needed to be delivered the next day, but they explained it all and brought it with no issues.  I would definitely recommend and use this company again!
    - Bethany C.
  • F
    American Standard Foundation Repair of NW Arkansas
    I have a house under contract, in which the inspectors found there had been water intrusion in the basement.  The cause for this must be identified and repaired, or the price of the house must be adjusted accordingly so that I can have the repairs done, before closing.  
    I called and spoke to Michael Herring, owner of American Standard Foundation Repair of NW Arkansas, who told me he could not give me a free estimate, as advertised, since I did not own the home.    He told me for me, he would charge me $250.  I really don't appreciate contractors who advertise one thing, then come up with another, as what else might change?  I asked if he would deduct that amount if I had the work done with him, and he said he would.  He told me he was going to be there on Monday, and he wanted reassurance I would be there, as well.  
    On Monday, Michael showed up long past "fashionably late."  No apology or explanations were given.  I introduced myself, then I introduced him to my realtor, whom he immediately told, "You have a booger on your nose."  She was horrified and embarrassed, shielding her nose with her hands.  Then he said, "Just kidding."  (Who does that with someone he has NEVER met before?)
    The appointment didn't take long (well under an hour).  I received my estimate via email on the 24th (two days later).
    Let's just round up the time he spent with this estimate, to one hour.  That's $250 per hour.  For that, I received tardiness, unprofessionalism, and a pretty useless estimate.  Now, I understand it is an estimate, but he knew the situation.  He knew the estimate would be going to the seller, who does not live there (he resides out of state).  He may have explained things to me, in person, but rather than including why he thought something needed to be done, and how (such as "prevent water from entering base of foundation by excavating by hand down to the footing and installing a French drain"), it was basically only about the cost. Therefore, it was a pretty useless estimate for my needs.  The seller would never be able to figure out the different drainage issues that existed, and how each one would be repaired. 
    In fact, what was the seller's response when he received the estimate?  He called 1-800-water damage (a water extraction company), and had them come to the house.  Of course there was no water present, but that just goes to show how useless the estimate was.
    I wish I could go with this company for the work, as I would recoup my $250.  But after this experience, I will look for a better company, and one that will probably cost me at least $250 less.
    - Connie F.
  • B
    American Standard Foundation Repair of NW Arkansas
    In comparison for the same work American Standard was much more expensive than other similar businesses. With that said they were very knowledgable, professional and helpful just a little pricey for the work we needed done. I would recommend them in the future.
    - Jeff T.
  • A
    American Standard Foundation Repair of NW Arkansas
    I noticed a small crack in my outer brick wall by a window in the rear of my house and suspected foundation problems.   I also had a hairline crack on my garage floor and driveway.    There was no internal damage, but I'd had foundation problems at another home and didn't want to wait until things got worse.   I found good ratings for American Foundations on Angie's List and called for an estimate.   Mike came out and showed me other cracks I hadn't noticed myself,  looked at the lay of the land and determined since I was on downside of a hill, water drainage was causing erosion at the foundation.    He recommended piers on one side of the house and some just around the corners of the same side to stabilize the foundation and French drains down both sides of the house and in the front to prevent further problems due to water draining against the foundation.    He also brought in fill dirt to replace where the ground had settled below the original brick line.   
    The work was performed as scheduled and quickly.    Mike also suggested I get covers for my gutters and arranged for that work to be done as well.    Since other homes in the area had similar problems he also suggested ways to save on cost by combining similar work be done (fill dirt and sod)  at same time to share cost of delivery and be more efficient.  
    One minor thing was the mortar color was a bit brighter, but is expected to fade over time.
    - Suzanne B.
  • A
    American Standard Foundation Repair of NW Arkansas
    I noticed a separation in my hardwood floors in my bedroom. They used all the proper materials, installed french drains to keep the water away from my foundation. They used steel shims not wood, and they even came back after the job to tweek a few things I wanted at no expense to me.
    - Alfred F.
  • A
    Johnson Brothers Construction Foundation LLC
    Excellent service. Always arrived at the times we were told. Very professional and understood our needs. Very responsive. We could not ask for better service.
    - Steve B.
  • A
    American Standard Foundation Repair of NW Arkansas
    Michael and his team were excellent and very professional. They answered all of the questions that i had, and made sure that they left the work area cleaner than when they started.
    - Angi Y.
  • A
    Johnson Brothers Construction Foundation LLC
    Punctual, quality work. Not cheap but the 3 year warranty and expertise made it worth the price.
    - Lisa H.
  • A
    American Standard Foundation Repair
    unknown
    - Carol P.
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Foundation Contractors in Bentonville

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