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Accounting reviews in Bentonville

  • F
    PAUL BYRD CPA, INC
    We were a new business and went to Paul for help with our personal and business taxes. He told us he knew how to work with Quickbooks. Mistakes were made repeatedly and in an untimely fashion. I ended up with tons of letters and phone calls from the IRS and Social Security. We have recently taken the last 3 years of our taxes to a new accountant who says Paul did $50 worth of work for $350. There are so many huge mistakes made that if we went back it would raise huge red flags. That is the scariest thing to hear. Paul never corrected mistakes that were made to our accountants copy. He never asked us important information that was needed to benefit our company. I'm at a loss for words. If someone doesn't know how to do something, why not say it?
    - Micah M.
  • A
    WANDA G LANIER CPA
    Wanda used to have her own shop but this year decided to team up with Timothy Bunch CPA. You can read my review of Tim under his name. Wanda did my taxes last year and did a great job. Not going to repeat story of how Wanda did my tax returns this year, but she corrected Tim Bunch's mistakes and explained all the areas and why they were incorrect. I am so grateful that she was honest and has high integrity. I highly recommend her.
    - LESLEY E.
  • F
    TIMOTHY A BUNCH CPA
    I brought my tax returns and backup statements to Bunch and Lanier in mid-March. A few days before they were due, I called to find out their status. The staff for Timothy Bunch said they were available for pickup. I did so and discovered some gross errors. I'd originally given the package to Wanda Linear, CPA, as she'd done them last year. But she was busy, saw that my returns weren't complicated and thus passed them on to TIm. When I called Tim and asked him why some of my expenses for graduate school were listed as a business expense for my husband, he argued that while a mistake, it wouldn't make a difference to my bottom line. I told him I wanted it to be correct and he just argued with me. This was a bit surprising to me that a CPA wouldn't mind putting incorrect info on your tax return. I gave up and called Wanda. Since I had a refund coming to us, she filed an extension and finished them just this week. She gave me a litany of mistakes that Timothy Bunch had made and how she corrected them. Tim Bunch has one CPA and other non-CPA's helping him. Apparently, somebody not very experienced did my taxes and missed really important stuff, such as I attended an Arizona university, not an Arkansas university (affects state deductions). I told Tim's staff I was not happy to be paying for such mistakes (he was getting the payment) and that Wanda should get all the fees as she corrected all their errors. Wanda's fixes cut my refund by 25%!! That is significant, but I wanted them correct. Warning--Timothy Bunch is sloppy, doesn't check his staff's work, hires staff that are not CPAs to work on his taxes and--worst of all, will not correct his errors and WILL argue with you. No kidding....a CPA lacking in people skills. I wouldn't have minded his brusqueness if he'd agree to fix and check my tax returns. I have no idea how he stays in business. Maybe people like their returns incorrect in their favor?
    - LESLEY E.
  • A
    Starner Tax Group
    We've used them every year for the last 10 years. It doesn't really matter who we see because they are all knowledgeable. They are always eager to get us worked in and they are great. They do our taxes and our children's taxes as well. We always file a long form with all the schedules and they take care of it all. The price is excellent. We can walk in and they have it finished before we leave.
    - Rose B.
  • A
    Liberty Tax Service - Bentonville
    My records were all messed up since my divorce and I could not catch up. I brought everything I had in and they took care of it, asking questions where I needed to provide more info, etc. made it very easy for me.
    - David Z.
  • A
    Starner Tax Group
    I have been using them for 2 years now. I heard about them from a friend of ours. I use the same person each year. They do business taxes and eventually they are tax consultants from what I can tell. They did joint return for my wife and me. They were great. They were quick and efficient. They look at everything. I asked tons of questions. They don't talk down to you. You don't feel they are part-time tax consultants. Whichever block you go in and you feel like they are always there. Their tax people are in and out, but they are there all the time. I would use them again in the future.
    - Eric J.
  • C
    PAUL BYRD CPA, INC
    I have used Paul for a number of years. I feel he is average for price and service. Two tax seasons ago when I went to pick up my completed taxes I saw that I was due money back from the Feds. This never happened before and has never happened since. I asked his assistant and she informed me that I should be greatful. Last month I received a letter from the IRS stating that there was a miscalculation and that I owed them money from the tax return of two years ago.  I took the letter to him and left it with his assistant. She took my number and told me that Paul would contact me. 4 days later, no contact. I called and he was out of the office. I asked his assistant about it and she said that yes they made a mistake and that they would cover the fine. I told them that the reason I used their service is that I do not want to make mistakes myself and that I wanted a proffesional to do my taxes. I paid them to do my taxes, they made a mistake and I have to pay the full brunt of it. They agreed to pay the fine (less then 7% of the total charge from the IRS).

    I would not recommend this agency to anyone as they do not stand behind their work. They admit that they made a mistake and that it was mine to deal with. Poor customer service. They didn't even offer anything back for the fee's I paid them to do my taxes. Poor customer service. In this business, Paul Byrd is right and the customer is wrong.
    - Ken G.
  • A
    Starner Tax Group
    My experience has been great. I think we found him by word of mouth.
    - Gary P.
  • A
    Forest Hills Accounting
    I have been using her for 13 years. I use her because I feel that she is very thorough and accurate.
    - Leslye W.
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Accountants in Bentonville

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