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Home Security System reviews in Benton

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    Vivint Inc
    Talking about pressure! It was memorial day 2014 and about 6 or so the door bell rang and it was someone from Vivint trying to sell us a system. We (my wife and I) listened to him and when he was done, we asked if he could come back so we could have a change to talk among ourselves. He said he could only sell X number of units and they wouldn't last. He said if we wanted him to step away for a couple minutes he could but that was it. We felt pressured into buying the system and couldn't confer with each other. Also he had already called the installer before we signed anything, he showed up while we were looking over the options. Later that same night my wife and I had a chance to talk and both expressed regret and disdain how we were treated so I called that same day to have the system removed. It took a few days and phone calls and emails but I eventually got my money back. The next time a Vivint person came to our door, I laughed and shut the door and walked away.
    - Phillip M.
  • A
    Advanced Alarm
    I was consulted by the owner... who was so knowledgeable of his product. He offered a variety if safety tips to to keep our house safe. He never forced the product on me. I knew what I wanted when I called. Very respectful. Not to mention the office staff are so pleasant to deal with as well.
    - Caroline F.
  • F
    Vivint Inc
    This system did not perform as I was told it would. I was told I could arm it  and disarm it from a cell phone. I armed it when I left My phone said it didnt arm, but it was.My wife left and armed it , it said it was , I came home to an unarmed unlocked house.I called within my 7 day cancellation period and was told by a VIVINT rep to fax in the cancellation slip after I signed it, but "we lose those things all the time, it's your responsibility to make sure that we recieve it or you will be responsible for the full term of the contract if we dont get it in time"
    After several more phone calls I was told by a supervisor that my refund would be here in 3 to 4 days, that was 3 weeks ago.My last conversation ended with me being told that there was no one there that could help me
    BUYER BEWARE!!!
    - Jeff C.
  • A
    ADVANCED ALARM TECHNOLOGIES
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    - Lynda W.
  • A
    ADVANCED ALARM TECHNOLOGIES
    MARK TOOK TIME TO EXPLAIN TO US THE SYSTEM & HOW TO WORK IT PROPERLY.
    - WENDY H.
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Home Security Companies in Benton

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  • Frontpoint

    1595 Spring Hill Rd
    Vienna, Virginia