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Pet Specialist reviews in Bella Vista

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  • There was a death at this groomer when a small dog was put with a large dog who killed it. Owner of the small dog even brought and left their own cage for the groomer to keep it in. This can be confirmed through local news. I feel it is important that others know of this incident since I don't see it within the reviews. I have not used this groomer personally, so can not attest to the quality of grooming, only professionalism. We have a lot of out of towners in our area, so wanted to make them aware of this incident. I'm sure the groomer has since changed their methods of caging due to this incident, but may want to confirm first.
    - Denise C.
  • He goes every month for grooming. I still use them. I like them because they let you stay there while your pet is being groomed so you can see them.  They also have self bathing. They have a nice facility.  They don't put them in a cage.
    - nancie and jeremy c.
  • "A's" straight down the line! The vet listens, and really checks.  Gets right to the heart of the problem. Some issues can be addressed and some can't because of her age.  But she is very understanding.
    - Nancy L.
  • When they are closed, I wish they would put a message on their recorder.  Instead you are just put on hold, assuming someone will answer.  It's such a small thing.  I hate to even say it.  But that's the only thing I can think of they can improve.
    - Nancy L.
  • We could call or text to inquire about our pet. Each dog had an individual indoor room with a cot and plenty of room to move around . Each room had a large doggie-type door that opened to a large private outdoor space for the individual dog to get fresh air and do it's business at any time.  The individual rooms all had 1/2 doors that faced a common living area. The dogs could see each other giving them the reassurance that they were not alone. The owner and primary caretaker for the animals was very loving toward each doggie guest.  We were pleased with the service provided and the open atmosphere provided to the dogs. The cost was very reasonable and we would definitely use this boarding/daycare facility in the future.
    - Cane P.
  • All the folks at Osage are loving, understanding and their goal is pet wellness. I've used their services for a long time (cats and dogs) and find their judgement, analysis and treatments centered on the health and well being of our pets. We trust them with our pets to do what is needed during times of sickness and even when it's time to let them go. I recommend Osage without hesitation because I know they are fair, caring and simply the best group when you're faced with health issues for a beloved pet.
    - Cathy B.
  • not good.  they gave up on my dog.  told me to just go to petco and try some food. i took my dog to a veterinary hospital and he was allergic to all proteins. he would have been even sicker if i had listened to them.Had to be on a special diet the rest of his life. It is bad when a vet gives up on your dog.  It always cost 200.00 to 400.00 about everytime i went. really high.
    - Deborah R.
  • They need to update their Angie?s List info as they are now on J St in Bentonville by Harps.
     
    This was the first time we have been to FB and we took our goldendoodle for a bath. People at the dog park had mentioned that they took their dogs here and were happy.  And I had read on their website all of the things that they include with a bath, like trimming around the face and trimming the feet, which seemed like more than other groomers do if it?s just a bath. 
    He looked great and he seemed much calmer when I picked him up because they hadn?t caged him.  I love that!  (A week after his bath he still feels great ? very soft and fluffy ? so I believe that they do use the best shampoos and conditioners as they claim on their site.)
     
    I was glad that I had read the review that mentioned that they don?t take credit cards, because I missed seeing the sign on the door, and it was not mentioned when I dropped him off or when I made the appointment, I had to ask. 
     
    I will try them again for a haircut next time.  This time I called on Tues and got a Thurs appt the same week.
    - Laura C.
  • She was great. She's got a beautiful set up for camps and she's great with the dogs. The facility is clean, the animals are well taken care of and they're just really good. They care about animals and that's what you want to find when you're looking for somewhere to board. The price was really, really competitive.
    - Jo J.
  • We arrived very near to closing time with an emergency, and the staff and Dr. Ensley jumped into action and treated my best friend and stabilized her to transfer to the emergency clinic for overnight observation and continued care. Not only was this the exact course of treatment I expected, but the staff impressed me with their responsiveness and attention to detail. The dog had been poisoned and we got the chemical names and then they had MSDS sheets, detailed reports and labs to send to the emercency clinic. We returned for further care after the emergency clinic and got wonderful care. We look forward to making Sugar Creek our primary Vet.
    While the costs may seem exorbitant above, this is quite reasonable. Comparing the line items on the page to those of other Vets in NWA I can tell you that they are not out to get wealthy- this office is doing business at a good rate, and top notch service for the dollar.
    - Christopher B.
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Pet Services in Bella Vista

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