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Garage Door Repair And Installation reviews in Bella Vista

  • A
    NWA Garage Door
    NWA Garage Door did an excellent job! They came out the same day that I called them. Installed a new opener with some nice features that I requested and fixed our door that had loud squeaks. Now you can't even hear the door opening. I would definitely recommend using NWA Garage Door!!
    - Hamp M.
  • A
    Clark Overhead Doors
    Our 1970���s garage door was literally falling apart. Ron Clark, by far, gave me the best bid on an insulated door, and he���s just he���s a really nice man. His installers called ahead to let me know when they would arrive, and we���re on time. They were friendly, professional and did a great job. The door looks and works great! Very quiet!
    - Becky M.
  • A
    NWA Garage Door
    He came within 2 hours after call. He had all the parts needed for the repair in his truck. He explained what was needed to repair very well. The price was very reasonable. The repair is guaranteed for 1 year.
    - Doris R.
  • A
    NWA Garage Door

    I called Tuesday morning, about 8:15ish. The owner was driving, but he pulled over so he could take down my information and make note of the issue I was having. He asked a few questions to make sure he had all the information he needed.  He then let me know that he would see what he had available when he got into the office. He called me about 9:15 stating the work truck would be at my house in 45 minutes to an hour.

    The gentleman showed up on time, as promised. I explained the issue we were having. He promptly looked my the garage door motor and noticed the gear was stripped and needed replacing. He explained all the options - just replacing the gear or replacing the whole motor. He also let me know during his quick look over of the garage door parts he noticed a few other things. He let me know that replacing just the gear might not fix all of those items, but was NOT pushy or trying to talk me into spending more money. Just making me aware of potential future issues, which I appreciate.  After I had all my options, I needed to speak with my husband. The gentleman was patient and understood this. He chatted with me for a few minutes while I tried to reach my husband. He stayed close by to answer any additional questions me or my husband had, but not overly close as to where I felt he was invading my phone conversation.

    Once my husband and I made our decision, he was quick to get to work and replace the motor. (He had numerous options with him, which I thought was smart and time saving, so he wouldn't have to go to the shop and return at a later date/time) He was efficient while doing so. When it came time to enter the passcode on the new keypad, he respected my privacy and didn't even look in my direction while I was entering the number.

    Once everything was set up, he showed me all the new features we had available. Also, he reminded me to enter the warranty information online so we would be covered. I reviewed the invoice, which was exactly the price he quoted me, NO extra fees. He took all his trash, even the old garage door mechanisms, and returned any item he had to move to it's original location (I don't think he had to move anything, but if he did, I didn't notice it out of place) 


    - Colleen C.
  • A
    CARL'S OVERHEAD GARAGE DOORS
    Garage door spring broke on Sunday.. I left a message for Dana who promptly called me back and said that he had a pretty full day but would find a way to work me in on Monday. I said great just let me know. Dana called back to let me know he would be on his way. Communication was great and he installed the two new springs for the garage door and even realigned my garage door opener -one that I installed LY giving me tips on setting the threshold- which I had wrong. Dana also took the time to review some tips to take care of the garage door.
    - Khan S.
  • A
    CARL'S OVERHEAD GARAGE DOORS
    Someone backed into the garage door causing the back of one of the rollers to come out of the holder.  I called Carl's based on customer reviews.  Dana quickly returned my call.  He arrived on time and was very professional.  He fixed the roller checked the door and found an additional issue with one of the tracks.  He fixed both for a service call.  I will be using Carl's again for the door.
    - Steven R.
  • A
    CARL'S OVERHEAD GARAGE DOORS
    Called Carl's on the evening before the work was scheduled and got his voice mail. He returned my call the first thing the next morning. I explained to him that I could not get my garage door open because of a broken spring. I told him the brand of door that I had. He said he had the replacement spring and could come out sometime the same morning which was great because as I stated before I could not open the door so I could not get my car out of the garage. He arrived about 12:30, replaced both springs and was gone by 1:15. Very professional and knew what he was doing.
    I would highly recommend them.
    - Max W.
  • A
    Overhead Door Company of Springdale Inc
    Called when i discovered that the spring for the garage door had broken. They scheduled me for the next day and showed up on time. They were quick to assess the situation and get the spring replaced quickly. Would call them again when i need garage door help.
    - Roy S.
  • A
    Clark Overhead Doors
    Yesterday, Friday,  the door closed down on a gas can and was knocked out of alignment, bending the track in places, knocking out rollers, and bending braces.  My husband and I worked for an hour and a half just closing it for overnight.  I called Clark's at 9 am this morning, Saturday, and Mrs. Clark answered.  She was very friendly and accommodating and sympathetically listened to my tail of woe then said, I will contact my husband and either he or I will get back in touch with in a few minutes.  I asked about the cost and she said that they give veterans and seniors a 10% discount.  I said that we were both, and she responded that the service call would be $59.   I said that was great and we hung up.  In less than 5 minutes, he called me back and said that he would be here in 15 minutes.  Again, very friendly.  He arrived in less than 15, had the problems assessed in less than 5, began loosening things, explained the problem and showed me what he was doing.  He was in and out in less than 30 minutes and he showed me the 2 old parts that he had to replace.  I asked what I owed him and he gave me a bill for $83.  Quite a relief, since, from the looks of the door, we were sure that we would have to have a whole new door and installation as well as a new door opener.  Mr. Clark assured me that our opener was fine and that the older ones were built better than the new ones, but that when it went out, to just call him.  He said that he works Saturdays, Sundays, or just about anytime he is needed.  They also do not increase their charges for weekend calls.  He has been repairing doors for 28 years and his experience is evident when you watch him work.  It is so nice to have such pleasant and capable people to call and work with. 
    - Sue R.
  • A
    Clark Overhead Doors
    It has been fine. No problems at all. They came the day I called them. They did not seem to waste any time and they were still friendly. I was appreciative of how quickly they responded. If I ever need my garage door fixed again I would call them in a heartbeat.
    - Larry D.
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Garage Door Repairs in Bella Vista

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