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Recent Computer Store Reviews in Bald Knob

  • A
    Apple Inc
    The help they offer is unbelievably good. They will help you with anything. They are very knowledgeable and friendly. You can walk into that store at any time and they are willing to help. I asked them about 200 questions and they were able to answer every single one of them.
    - jerry w.
  • A
    Computer Medic Technology Solutrions Inc
    I have found the Holy Grail...of computer repair and services!!!!! I had been very unhappy with my computer of late and, as a member of a number of boards of directors and community task forces, and also as a writer, I am totally dependent on my computer for e-mail and word processing functions. But I have no real need for sophisticated graphics, photographic and music functions or anything in the higher "stratosphere" of technology. I just wanted my computer to work like it used to work. When I went into Computer Medic, I was fully prepared to be "taken" but was desperately in need of having my computer up and running. Since I am basically computer illiterate and intimidated (actually, terrified) by technology (I don't enter my computer room alone without support staff and a Rottweiler) I wasn't even able to voice my concerns adequately. I never know the proper terminology to use, don't speak "computerese", and call every hardware and software component a "thingy." I couldn't remember all the "tasks" my word processing program (Word 07 / XP operating system) seemed to be missing but I knew the software seemed grossly deficient, including the inability to make certain features go to and stay in default. I was fully expecting the worst and having to pay an outrageous fee to boot. (No pun intended.) But I was in for a pleasant awakening. I got a call the next day telling me they were almost finished getting out the bugs and that I could pick-up my computer the next day. (The 'big box" computer people took a week.) I had been told at the outset that I would be paying about $99 for the work and they meant it!! As I listed in the section above, they performed a number of fixes and got my computer going again, but the most important aspect of the whole transaction was how they treated me. The worst nightmare for computer experts (who always appear to be under 30, it seems) has got to be a little old lady walking in juggling a computer tower with that "I- know- absolutely- nothing- about -this -stuff- but- demand- you- fix- my- computer- immediately- for- under- twenty- bucks" look on her face. But these guys were so patient with me, answering my dumb questions, figuring out what I really meant by "the watchamacallit", never talking down to me, understanding what was important to me and assessing how much computer lingo I could actually absorb. They even taught me some things I really ought to know already about how to about access certain software features. Their professionalism, thoroughness and patience were far more than I had expected. I don't anticipate any more software or hardware problems in the future, but I do know where I can go to get expert, patient and sympathetic help when I do. I can whole-heartedly recommend "Computer Medic" to friends and businesses in Northwest Arkansas. Remind me to bake them some cookies.
    - Linda F.
  • A
    Twomey PC Repair
    They come out after I called them. ( Computer Source Said my motherboard was fried and it would take alot of money to fix and tried to sell me a new computer and they charged me for something they couldn't fix) Very kind Explained the problem and fixed and they since I was treated that only to pay his gas! WOW! I will call them again soon great and they come to your home or place of business.
    - Tonya M.
  • D
    Geek Squad - Best Buy
    Was told it would be ready in 2 weeks.  Called after 2 weeks, was told by store that it was not hard drive problem and would be ready  soon.  Was called by store, computer was ready to be picked up.  Went to store, discovered that it was hard drive problem and was not fixed, and parts were not available to fix it.  I asked what the parts were that were not available, and they could not tell me.  They said they would find out and call me wi thin two days. They did not call.  After 3 days I called, but they did not know and promised to call me that day.  They did not call.  I took the computer to a different repair service and paid $20 for a thorough check and was told within one day specifically what repairs needed to be made and how much they would cost.
    - Nieta D.
  • F
    Raqam International Inc
    It didn't go well. Mostly because we never gave them the computer in the first place. The computer they were working on was stolen from a school approximately a month earlier. They had only started working on it in the last couple of days, which triggered our tracking software and sent us an alert. The alert told us someone was using it and that it was connected to a wireless network. I took us a couple of days to figure out where this network was and when we did find it, it was almost by accident. Anyway, we went in and started asking about Macbooks and while we were standing there we noticed that there was one sitting on a shelf running something in the background. We immediately noticed the sticker on the top had been scraped off, so we asked about it. They refused to let us see it, long story short, we called a detective that the school works with, but they still refused to let him see it, even after we told him we had serial numbers and screenshots of the computer and what they were trying to do to it.I should also point out that the computer itself has a custom log in screen that ALWAYS pops up saying that the computer is property of *** and if found please return to *** or call this number *** and that kind of thing, so its not like they didn't know... The computer itself told them. Did they call? No. We left at this point, but other detectives came by later and they did eventually give it to them and we recovered it in working order. Only minor cosmetic damage done, due to them attempting to remove the "Property of ***" stickers. We also noticed, after we had it back, that they were trying to install an illegal copy of windows 7 on it... So theft AND piracy? Great work guys! Needless to say we will be watching them for any future stolen products.
    - Casey R.
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Computer Stores in Bald Knob

Companies below are listed in alphabetical order.

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  • iResQ

    15346 S Keeler
    Olathe, Kansas