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Home Security System reviews in Waverly

  • C
    EAGLE SECURITY SYSTEMS
    Security system functioned ok. Cheap price. But you get what you pay for. They had a third party answering service that couldn't answer any questions, just said the owner would call you back. When I didn't hear back I got tired of the run around wrote to cancel my service they. They did. I then had to ask for a code number so the new provider could hook up their connection. Eagle refused to give it so I got stuck with a big bill. You get what you pay for. If price is your main issue, then ok use these guys but don't ever plan to change providers.
    - Jim S.
  • C
    EAGLE SECURITY SYSTEMS
    Low price but difficult to get in touch with and product quality is suspect. They seem to use an answering service and call backs can take days or never happen. Most of my cameras broke and my window alarm panel did as well. When I tried to change to a different company after my contract period, Eagle refused to provide the necessary code to reroute the service. Kind of figures. When I did manage to contact them and have them come to do service Russell was professional and nice. I would trust him to be in my home. This service is probably best for someone on a tight budget that doesn't see a big need for a lot of maintenance.
    - Jim S.
  • C
    Frontpoint
    My experience was not great.  Their process is cellular related and it would drop consistently. I would also get false alarms quite frequently. The application over the phone did not function correctly.  I was not completely pleased with them.
    - Kelly N.
  • A
    Frontpoint
    (Ordering)  I had a rough-sketch floor-plan of both floors of my home and called them on Oct 11.  I talked at length with a very knowledgeable  FrontPoint sales rep who's assistance and advice I found to be invaluable in deciding how best to protect my home against intrusion, fire, and water damage.  I wasn't pressured at any time during the call to place an order or to purchase anything.  Like I said earlier, if anything, I was discouraged from over-protection or taking any impulsive action. I had intended to purchase the system even before I called them so I did proceed with the order.  The entire conversation took less than an hour and could have been much shorter except for my many questions.

    (Receiving) The box containing everything I'd ordered on the 11th arrived on the 13th.  I unpacked everything on the 13th and checked to see that everything was there and were the things I'd ordered.  I then spent a while reading the sensor installation recommendations on their website and decided I'd start the installation fresh on the 14th.   I started installing everything after lunch on the 14th and was done by about 3pm.  Except for having to fidget with adjusting the heights of some of the door sensors (to match the frame magnet heights) the whole thing would have taken no more than 30 minutes.  At around 3pm, I called the activation number and by about 3:45pm my system was fully functional and operating great.

    We couldn't be happier with the system.  For us, the extra $13/mo for the "Interactive" monitoring (over the $35/mo regular monitoring) is well worth it since it allows full smartphone control, monitoring, and personal text and email notifications plus has the Crash-and-Smash protection.  Also, this system cannot be defeated by cutting home phone lines (BUT you MUST have reliable cell-tower connection service at your home ... sales rep can look this up for you). PLUS another HUGE advantage ... if you MOVE you can TAKE THIS WHOLE SYSTEM WITH YOU !!!!  (if you're moving to another place with cell-tower connection!!)     It's a good system (not fly-by-night) that you really ought to consider.
    - Daniel D.
  • A
    Frontpoint
    unknown
    - Jennifer M.
  • A
    SimpliSafe Home Security
    Basic Home Security for a great price.  Easy to set up and friendly support if you get stuck.
    - James H.
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Home Security Companies in Waverly

Companies below are listed in alphabetical order.

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    O
  • OnStar

    PO Box 1027
    Warren, Michigan