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Find Top-Rated Vestavia Hills Dryer Vent Cleaning Services

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Dryer Vent Cleaning reviews in Vestavia Hills

Real People ~ Real Reviews ~ Real Results

  • I thought it went well, but it didn't really make a difference to our clothes drying issues. We ended up having another company come out to do the job and they did a great job and it made a huge difference. The new company accessed the vent outside to clean it out, which this company didn't do. (I'm not sure what exactly they did.)
    - Kendra K.
  • Absolutely awesome service. I bought a deal on Angie's list for a dryer vent cleaning for our new home (which we have not yet moved into). Ken came out on time and let me know that my dryer vent is about 18 inches long and runs straight outside, so it was about 15 minutes worth of work. For no charge, he then inspected my A/C and heating units as well. When he found out the A/C coils were leaking, he called Scot to come check it out, again, at no charge. We weren't surprised by the leak, as we had just had the ducts treated for mold. Unfortunately, the people who did the mold abatement and duct cleaning (Sears - would NEVER use again), didn't mention any possible causes of the mold problem. Come to find out it was because the A/C coils were leaking in multiple places. Scot explained everything to me and priced out different options. Because we have a home warranty, we are having that company come out and reinspect (and hopefully pay to fix), but I felt Ken and Scot were completely upfront with me about what the problems were. For $60, I got what I estimate to be $200+ worth of service and couldn't be happier. Well, not about the fact that my A/C unit is leaking, but happy about the service. Will definitely be using Freedom again!
    - Megan B.
  • He arrived on time and completed the originally purchased Angie's list deal (dryer vent cleaning, etc).  I needed a new vent installed and he called and spoke to the office, and came back with a reasonable price.  (This was not upselling - I needed one installed and had it on hand, and asked if he would do it.)  He installed the new vent and cleaned up after himself, including the back of the dryer.  Very polite and professional.
    - Beverly Ann B.
  • We have used The Mad Hatter once before and were impressed.  The first visit was around 5 years ago.  They cleaned all the air duct vents in our 50+ year old house.  They also checked our gas logs and Chimney.  We ordered special reusable filters from them as well as a new chimney cap.  VERY pleased with the purchases and their service!  Since we have four indoor cats and an old home, we wanted to have the ducts cleaned again.  Called and they were able to come the very next week - even offered an earlier appointment when they had a cancellation.  Prompt, courteous, and efficient.  We have been able to tell a difference in the air quality both times they have come.  Many people wonder about the cost since there are those who advertise for much less money.  Beware and read the reviews and find print on coupons, etc.  What they don't tell you is that they use different equipment (not as effective) and then offer you the BETTER cleaning for more money OR they start adding on costs for "extras" that should be included in the cost to begin with!  I can't explain the difference in the equipment but if you call Mad Hatter, I'm sure they will explain it to you.  We will use them again without reservation!
    - Carol S.
  • The service went great.  The Technician was very professional and politely answered all of our questions - even several from our 5 year old.  He cleaned the dryer itself and vent pipe with a Shop Vac.  However, our vent pipe turns up and exits out of our attic.  So, he came back with a device that attached to an air compressor  and would "run" the full length of the vent pipe.  He put the compressor outside and ran a long air hose into the house to minimize the noise.  He snaked the device into the vent until no more lint fell.  He then vacuumed up the lint from the vent pipe until everything was nice and clean.
    - L E V.
  • Michael came out and inspected the mess of old plastic dryer venting hose in my crawlspace. It had collected a lot of moisture and lint and was not up to code anyway. I thought we were going to have to move the dryer and install a new 220 outlet to run a more direct line to vent, but Michael made this all work with nice new rigid metal vent pipe. He even fashioned a couple of pieces to slip into a 2-foot in-wall area that I thought would have to remain plastic due to its limited access. I'm very pleased with their service. Michael is very friendly, knowledgeable, and easy to work with. As for cost, I thought it was reasonable considering the cost of rigid metal pipe and his time and effort to assemble and route it. Definitely would recommend this company for all their skills.
    - Kenneth H.
  • I have purchased a big deal, but I haven't used it yet.  I have used them one time before.  The guy who came out was very professional.  He was on time and very knowledgeable.  He knew what he was doing.  He charged $60 to $70 an hour.
    - Richard J M.
  • Our dryer wasn't working very efficiently - the clothes were not getting dry.  My dad recommended that we get our dryer vents cleaned, and this might fix the problem.  I saw the Angie's List deal for this from The Fireplace Doctor and purchased it.  It was very easy to schedule with them, and they were able to come at a time that was convenient for me.  They called 30 mins before they came, which they said they would do, and they were on time.  The man who came was very nice, helpful, and professional.  He cleaned out our dryer vents/ducts and also cleaned off the outside area where the dryer steam is released from the vent.  This vent was falling apart, so he patched it up, which was very appreciated.  He didn't have to do this, but he did, which was extremely helpful for me - it would have been a hassle for me to deal with it later.  He also gave me some recommendations on how to help the dryer lint backup issue we had been having.  I was very thankful for this Angie's List deal and was glad to have interacted with this company!  We will use them again when we have a need that they can help with.  I don't say that about many companies...I was very pleased with them, and felt that they cared about taking care of me as a customer, and not just about making money or doing only what had to be done.  They were great.  I would highly recommend them!  And...our dryer went back to working as it should, so it solved our problem!
    - Kendra K.
  • Availability to provide service was quick - no waiting for days. Arrived on time and worked in timely manner for efficiency. Total cost was in line with estimate. Personnel friendly and professional, being able to give me an understanding of problem with words that I could understand. Cleaned the space after repair and left no trash. Gave me phone number to call if anything further needed. Would definitely use them again.
    - shirley r.
  • It went fine.
    - Mary H.
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Dryer Vent Cleaning Services in Vestavia Hills

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