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Tire Buying And Repair reviews in Vestavia Hills

Real People ~ Real Reviews ~ Real Results

  • I have used this shop for years and they are great!  These are the most honest and efficient mechanics that I have ever come across.  I have taken everything from a brand new Japanese sedan, to a used German sports car to them and they have always been knowledgeable and professional.  Highly recommended!
    - stephen n.
  • Great service. It was my first trip to Estes. I had my tires rotated, and balanced at another store, where I had purchased them with a lifetime rotation and balancing service in the original purchase, but they just did not do a good job with the balancing. So, I paid Estes to do the job, and their balancing was much better. I will use them again. I do like a professional staff and clean waiting room; I have never had a better experience in the customer waiting area and where the order is taken.
    - Dolores Y.
  • Galleria Tire assisted in the selection of the best tire for my needs. An appointment was made for the installation, and work began as promised. A few days after the installation I experienced a problem with one of the tires. When I arrived my problem was addressed immediately and resolved to my satisfaction.
    - Bobby B.
  • this is the second time I have had this done at SAAB.  Last set of tires on this truck had 70K miles.
    I use SAAB for all maintenance and repairs on this truck and all my previous autos.
    - ANDREW M.
  • Everyone was extremely helpful. Michael Johnston helped me decide which were the best tires for my car and then they installed them. The prices were great and I have been pleased with their performance.
    - Linda P.
  • I have been using Rob'e Mans for close to 20 years and I would recommend them to anyone.  They are professional and prompt.  I trust them to work on my car and to never recommend any service that is not needed.  They recently fixed a problem caused by a body shop not installing a radiator correctly. I was very grateful for all their hard work.
    - Claire K.
  • I was able to get a quote and schedule service all through email. Service was done very promptly. Website did not have prices listed for any tires I looked at, but the quote was very competitive.
    - dane p.
  • I have used this particular Firestone several times to replace tires on both my vehicles. I have never failed to be impressed by their professionalism, promptness, and the quality of the work performed. I have since begun using them for general mechanical repairs on my 6 yr old Explorer and have been equally pleased. I would highly recommend this FIrestone.
    - Margaret S.
  • I took my Honda Odyssey van to have 4 new tires (furnished myself) installed and a 4-wheel alignment. The tires I brought in were top of the line Yokohama's and did not want them to wear unevenly or prematurely. That is the only reason I requested an alignment. My vehicle was tracking straight and had no noticeable issues. The service was completed in a timely manner and I picked up my van. On the way home I noticed that the steering wheel was turned about 30 degrees to the right when the car was pointed straight. At the same time one or more of my wheels had a shimmy that was obviously a tire out of balance. I turned around and headed straight back to Estes. I explained the problem and was told that they had 3 or 4 cars ahead of me and it would be best if I could come back at a later date. huh? But I just gave you $220 to perform a service that you failed miserably at, and that is the best you can do? So rather than argue and cause a scene, I chose to drive my car back 30 miles to my home and return when I had the time. Because of my work schedule, it was several weeks before I could find the time to return. When I returned and explained the situation to the service clerk, he did not give me much of a hassle. They took it in for service and called me a few hours later. He said that they had adjusted the steering wheel and it should now be pointed straight. However, the problem of my tires being out of balance is actually caused by my lug-nuts. That's right folks, lug-nuts! So again I take the high road. I realize that he wants to make something for this extra time that he is spending on my vehicle and I buy the lame story about the lug-nuts for a total of $108. I justify it by telling myself that in the least the problems will be fixed and I can put this little issue to bed. I pick up my van and head home. On the way, I notice that the steering is better, but the wheel is still turned slightly to the right. All that tells me is that nobody thought that it was worth a test drive to determine if the problem was corrected. As well, the tires were only marginally better, and produce varying degrees of vibration at different speeds. What? The lug-nuts were not the issue? At that point, I decide to just drive it for now because I cannot keep spending an enormous amount of money and time to remedy these issues. So here we are, 3 or 4 months down the road and I am still reminded of these problems each time I drive the vehicle. I realize that if I want the job done right I am going to have to take it somewhere else to have the work performed. It looks as though I will have to shell out more money in addition to the $328 that I have paid Estes. So, would I recommend Estes Tire? Only if you have much more time and money to spend in having tires installed on your vehicle than I do.
    - James C.
  • I have bought more than one set of tires from them, and have had them rotate the tires several times. I drop the vehicle off on the way to work, he (sorry I can't think of your name right now) takes me to my office and calls when it's ready and I pick it up at sometime before they close. They are nice to deal with and I trust them, and that's saying a lot in my opinion.
    - Jerrald S.
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Tire Shops in Vestavia Hills

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