Charter Cable

Angie's List since July 2013

C Rated | 3 Reviews

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No description has been provided for this pro.

Verified Reviews

A few reviews for this pro…

A

RATED

08/31/2016

unknown

DESCRIPTION OF WORK
.

CATEGORY internet service

F

RATED

08/26/2016

unknown

DESCRIPTION OF WORK
Had a time given of 10 to 11 a:m for service and after sitting for 5 hours and a phone call from Gary the service guy saying he would be here at 1:30 because they just gave him the work order and now 6 hours later no Gary and all Charter can do is say it shows the truck is dispatched. This is what we pay for a company that will go out of their way to treat you like this. I have talked to several people about their bad service but I have now experienced it first hand. I took today off to help my child move back to school and Charter Cable in Auburn,Alabama has lived up to the crappy reputation they have. The people are rude and have no idea what customer service looks like, a simple we will send someone at a later date but it has been the same answer all day.

CATEGORY internet service

B

RATED

07/18/2013

It is good. I have no complaints. I don't see them that often, I just send them the checks. They are very professional.

DESCRIPTION OF WORK
I use Charter Cable. They last came to replace the cable boxes for me. I use them for internet and TV.

CATEGORY internet service,cable tv service

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