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Insurance Agent reviews in Union Grove

  • A
    STATE FARM INSURANCE
    I have been using them for 40 years and would recommend them. They are who I have always used and I will use them again in the future.
    - William S.
  • A
    USAA Bank
    Each transfer opnly costs 24.00 and they have no personal gain so they tell you the truth.  Very reliable.
    - terri s.
  • A
    Brad Johnson Allstate Insurance
    They did not charge me anything extra for my swimming pool and they didn’t make me put up any fence either. They are alright with their services and they came up when they said they would. I would use them again in the future since I’m still using them.
    - Herschel J.
  • A
    GEICO INSURANCE
    They were really helpful and quick.  We called Geico and had the car insured and drove off the car lot in just a couple minutes.  The lady that we spoke with was friendly and helpful.  They quickly sent us a review of our updated policy in the mail.  We were very pleased.
    - Brittany T.
  • A
    USAA Bank
    My husband just got the 50-year award from them.  They take care of the concerns right away.  We are quite happy with them.  We pay them $2000 for this house, $2400 on another house and $700-$900 for the other because no one is in it.  We would recommend them highly.
    - Doris M.
  • A
    USAA Bank
    The price listed is about what I spend per year. I haven't heard of any other insurance company that comes close to their service or their prices. I will continue with them.
    - WILLIAM D.
  • A
    Farmer Insurance Group
    I cannot say enough good words about Nancy Hardin. I was inquiring about a landlord policy on a rental home I was trying to purchase. I had USAA homeowners on a current home. When I tried to purchase Landlord Insurance, USAA turned me down and also Foremost turned me down without telling me why. I called a friend in Nashville who was buying a rental property and asked if they could get me a referral. Their Farmers agent in Nashville referred me to Nancy in Hartselle. While she was helping me with my insurance questions, she was also moving her office location. Usually you would expect that to slow down the process, but it was totally transparent to me. Nancy answered emails within a day, and usually within a few hours. She gave me her cell number to call her at home with any questions. The level of customer service she gave was unequaled. I am 44 years old, so I have dealt with a few businesses in my day. This was the best experience I have ever had. Once she took my information, she discovered that USAA had entered three claims for a roof replacement instead of just one. Having three claims in the system basically made me uninsurable. She told me what I needed (a letter of experience) from USAA in order to satisfy her underwriter that is was all one claim. USAA gave me a hassle about it, but eventually they gave me the letter. If Nancy had not taken the time to investigate my insurance claim history and help me with a solution, I would not have been able to buy the rental property at all since I could not insure it. The process went extrememly smoothly. Nancy went to the rental home and took pictures without requiring me to be there. I am extrememly busy at work, and I travel a lot. Farmers has an electronics means of sending contracts and allowing a digital signature, so I was able to sign all the paperwork through email. In fact, I have never even met Nancy in person. I gave Nancy another of my insurance contracts to get the multiple policy discount, and it went into effect yesterday. She emailed me to say that it was in effect and I could cancel that same policy with USAA. She then said she had noticed a few limbs touching the roof of my rental home I am purchasing and offered to cut them with her pole saw. That was amazing! That is the definition of going above and beyond the call of duty. In summary, Nancy blew me away. I didn't realize there were business people out there that sincerely appreciate your business and will do everything they can to help you. I will use Farmer's for every policy that I can, where they offer the best rate. They could not beat USAA on auto insurance, so I left that policy there, but I will be checking back periodically to see if that changes. Best customer service, Bar None!
    - Mary O.
  • A
    Alfa Insurance
    I did not have a problem putting my claim in. They are kind, courteous and took care of my claim quickly and efficiently. I have priced a lot of other companies and I stay with them because they keep full coverage on all my vehicles a lot cheaper than other companies would just offer liability. I pay every 6 months. I have my ATV on there
    - Jaime V.
  • A
    Pierce Harris State Farm Insurance
    A tree fell on my house at the lake and because of that, they raised the rate on my home insurance.  In fact, they doubled it.  It went from $1,100 to $2,200.  That didn’t make a lot of sense to me.  Pierce Harris was very good.  He was knowledgeable and he did a good job on everything but he just couldn’t get anything out of them. Until the last time the bill came, I was doing pretty well.  I liked their service but it was expensive.  My experience went from good to lousy.  I would recommend Pierce Harris.
    - Frank C.
  • A
    USAA Bank
    I began doing business with USAA after my husband & I married in 1998. He had already been a loyal customer for 16+ years as well as his father before him. There is no way possible that I can say enough nice things about this company. When my daughter was a teenager, we had to file several claims on my auto insurance. The immediate response of care & concern for my daughter's safety each time was refreshing and the immediate response to my claim was awesome.  The responsiveness and personal care that I have always received from USAA has earned my continued loyalty. They are AMAZING!!!
    - Pam G.
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Insurance Companies in Union Grove

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