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Eye Care reviews in Toney

  • B
    Bagley, Dr. Dane
    I called in mid-December to make appointments for my husband and myself. There was not a lot of availability, but this was understandable as it was the end of the year. We got consecutive afternoon appointments towards the end of the year. We had to bring our children with us and the office was accommodating. There was a misunderstanding about the insurance though. I had initially chosen this office because I thought the eye exam would be covered under our health insurance and the contacts would be covered under our vision plan. The girl I had spoke to on the phone confirmed this when I made the appointment. But when we arrived, the receptionist told us that they did not accept our health insurance for the eye exam. It was too late at this point to make other arrangements so we went ahead with the appointments. I got a very thorough eye exam and I thought they did a good job. Dr. Bagley recommended a new contact lens for me saying they were more breathable and cheaper. I took a sample to try over the weekend and said I would call if I liked it on Monday, the 31st. The office was very helpful in getting our contact order in before the end of the year. I did order the new contacts, but a couple weeks later they started giving me trouble. I called and asked for a prescription with my original lens. They were prompt in giving me this, as well as a sample of a different lens by the same manufacturer of my original lens to try. I ended up liking these lenses and ordering them. I appreciated that they wanted me to try a cheaper and more breathable lens. They were efficient in getting everything processed by the end of the year to meet our insurance requirements.
    - Linda P.
  • A
    - Cynthia D.
  • A
    The Eye Center
    I like it there. I like the atmosphere. They do have a little bit of waiting time to see the doctor. I like the staff, they're always curious and concerned and they do a thorough job.
    - elizabeth d.
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Eye Doctors in Toney

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