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Cleaning reviews in Scottsboro

  • D
    Touchmark Co
    Pros:
    1. Proprietors are very personable and friendly.
    2. Mr. Misterka, one of the proprietors, is very knowledgeable about home repair and is willing to share information.
    3. Workers were friendly and courteous.
    4. Price was very competitive.
    Cons:
    1. Took about 2 months to complete about 2 weeks worth of work, which began in early July (approx. July 8) and ended at end of August (approx. Aug. 31). To be fair, we told the contractor that we weren't in a hurry but the work did drag on too long.
    2. Crew lacked some basic materials necessary to accomplish work. Example: We provided window cleaners with paper towels and Windex because they were trying to clean windows with tap water and an old rag. Another Example: Painters lacked masking tools so were wiping paint off of window panes with a dirty rag, and even then asked if we could provide another rag because theirs was saturated with paint. 
    3. Crew seemed to lack some basic skills relevant to job. Example: Instead of using masking tools while painting window frames, they tried to wipe paint off the window panes with an old rag. Another Example: They didn't know how to wash windows and were trying to use water alone without soap of any kind. 
    4. Proprietors asked for final payment before job was completed due to their cash flow problems.
    5. Proprietors asked us to go to their bank and make the deposit of our final payment for them because they were on vacation.
    6. After being notified by the foreman that work was completed, I found a long list of deficiencies. The foreman did cheerfully correct them but would have happily agreed to my acceptance of the unfinished work. (In other words, quality control was left up to the customer.) 
    7. Proprietors agreed to stay in touch with my elderly mother who lives in the home but did not do so. By the end of the job she was very upset with them because she didn't know when they were coming or going.
    - Houston F.
  • A
    Vacuum World
    Vacuum World was able to get parts that Hoover no longer stocks. For less than $50, they repaired a vacuum that would have cost us over $150 to replace. They provided an accurate estimate, told me when to expect completion of the repair and called me when it was ready.
    So many people are bringing their broken vacuums to Vacuum World that their showroom floor is almost half covered with repaired vacuums. With such great service and reasonable prices, I understand why.
    - Houston F.
  • A
    B G & C Cleaning
    This is the most professional and pleasant staff of housekeepers I have ever hired.  They have been cleaning my house weekly for about a year and I just recently hired them to clean twice a week.  They do whatever I ask of them but in general, they clean literally all rooms from top to bottom, including spider webs and baseboards!!!     The owner, Gail Bradford is one of the most old fashioned type hard working women I know and she and her staff get the job done, period!!!   There are usually 3 or 4 other staff that come with her to clean my ENTIRE house and they manage to make it through in just a few hours because they are a crew verses one person.  I feel blessed to have this group and they make my life so much easier!!
    - Paula C.
  • A
    SERVPRO OF JACKSON
    unknown
    - Emily P.
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Cleaners in Scottsboro

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