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Towing reviews in Robertsdale

  • A
    A PLUS TOWING & RECOVERY INC
    I called and got a very friendly dispatch person who quoted me a price of $50 for the hook-up and first 5 miles and $2.50 per mile beyond 5.  Using google maps, we estimated the distance to be 6.5 miles and my cost was going to be $52.50.  I had considered getting a U-Haul auto transport and doing the job myself, but the rental cost turned out to be $55.  With the prices being relatively equal, I decided to hire A+  and save myself the hassle. Travis showed up at my home with my truck on his flatbed tow vehicle within 90 min.  I was pleased with his friendly disposition, he was clean, his truck was clean and he asked me where I wanted him to put my vehicle once it was off his truck.  I showed him and he actually got my vehicle in the place I wanted it within 2 feet!  I was so pleased.  He had me sign the tow order and gave me the final total so I could write him a check.  The total wound up being $60 instead of the estimated $52.50, but with mapping estimates, I found that variance to be acceptable.  He took my check with additional ID/phone information added and that was it. I will definitely call them when it is time to tow my vehicle back to the mechanic and make the repairs.  Sure beats trying to rent a uhaul and fool with getting that across town myself and then try to get the thing placed where I wanted it.  Well worth the $60 I paid. THANKS Travis!
    - Debbie M.
  • A
    TONY'S TOWING INC
    He is very good. We run some cottages and he provided services for us. He was always very nice and we enjoyed working with him.
    - Ralph N.
  • A
    Main Street Automotive
    Well when all was said and done, Mike called me to let me know that the fuel pump was fine and that the issue was the fuel pump relay only and then the anti-lock system was a sensor on the front right wheel, and the thermostat was bad. All and all the entire cost of having my truck put back on the road safely cost me less then the quote for a fuel pump. He received the parts needed later that afternoon and my truck was ready for pickup the next morning. When i arrived to pickup my truck he handed me the list of repairs and smiled. He said, " I hope you don't mind but i took the liberty to rotate your tires at no charge." Now i don't know about you but the last time someone worked on my truck there was a charge for everything, even things i were not sure were even done. He was and is an honest man and i will be sure to send all my friends and family to him with all their vehicle needs. He also sells tires and i am sure he has fair prices with them too.
    - kelly g.
  • A
    AAA Auto Club South
    The wait was not as long as the dispatcher at AAA road service told me it would be.  He was a contract tow truck and was very efficient in his work, getting my vehicle onto the vehicle and taking it to the repair shop where I needed it to be delivered. He even offered to drive me home (4 blocks away) but I declined ... I need the exercise.
    - Jerry T.
  • A
    Bayside Towing & Recovery (4316 Gulf Breeze Pkwy)
    Not much to be said about jump starting a car, but the gentleman was very polite and professional. The lady I spoke with on the phone to get him here was very pleasant, too. While I waited for him to get arrive, I imagined all kinds of expensive problems and being without my car while it was fixed. He made my day better. Not only finding something minor, but he didn't act at all as if I were as ignorant about car problems as I felt. I'd have felt even worse had he just towed it in and I'd paid him AND the mechanic to tell me all I had was a dead battery. He just did the right thing based on his knowledge and I appreciated that.
    - Gina S.
  • A
    BAYSIDE TOWING & RECOVERY
    My car suffered a very long, deep scrape on one side, down to the unpainted metal in some places, with several dents in the doors and one wheel.   After several estimates from different body shops, I chose Bayside for its convenience (close to my home), immediate and polite response to my first phone call, visibly careful and professional first inspection (took photos when no one else did), detailed and extremely well-explained repair plan.  I was told up front the minimum amount of time it would take.  Everyone I talked to appeared and sounded very knowledgeable about the damage to my car, which required some meticulous attention.  They were very willing to listen to our questions and were open to some suggestions, even before we accepted the estimate. This was not a cheap repair, and the estimate was not the lowest, either.  But it was comparable to the others, and so far the customer service was A+.  We had also heard positive comments about Bayside from a nearby motor repair garage, as well as our neighbor. Bayside called 1-2 times each week to report on the work progress.  I am downgrading them a little because the time for repair took quite a bit longer than was estimated; not because of the damage, but because of employee illness and problems with the paint shop.  They do offer a rental car program, but I did not even consider this because I thought the car would be ready much earlier than it turned out.  One week stretched into two weeks and four days; perhaps this was unavoidable. I am still giving Bayside very high marks-- when the car was ready, it was cleaned inside and out, sparkling, and really like new.  The crew had test-driven the car (they had to replace and balance a wheel).  They gave me plenty of time to inspect it myself, and again, allowed plenty of time for questions.  Throughout the whole process they were infinitely polite, positive, and patient, and even left a small gift in the console cup holder when I came to take my car home!  I will come back to them if I ever need body work on my car again.
    - Rachel C.
  • A
    Richard's Garage
    Fabulous! The guys at Richard's were knowledgeable, careful, and took a lot of time to explain exactly what they were doing and to make sure I understood. Their final bill was over $1,000 less than what the dealership quoted for the same repair. Car finished within one business day.
    - Katie B.
  • A
    BAYSIDE TOWING & RECOVERY
    I was very pleased with the service.  The tow truck arrived exactly at the time promised, to the minute.  The driver asked what happened when the car broke down, and then proceeded to correctly tell me what was wrong with the car and temporarily fix it!  I had him tow it to the shop so they could do more permanent repairs, but I was impressed by his helpfulness.  I would use this company again.
    - Laurie J.
  • A
    GROSS & SON PAINT & BODY SHOP
    Other than the great service, Gross Brothers went out of their way when the service could not be completed on the Friday that as scheduled for completion (parts were back-ordered.) I was due to leave the Saturday (next day) for a trip to Disney. Gross thought the parts come in late delivery Friday and that the car might still be ready. Parts did not arrive, and when we tried to get a rental car- there were none available. Gros Bothers thenofferred to lend me thier shop SUV for the trip because of the delay. I drove thier SUV to Orlando and returned in 6 days to find my car ready and a complimentary service of thier SUV that I thought was totally and quot;out of the boxand quot;.
    - Stephen T.
  • B
    A 1 Towing Service Auto Repairs
    They have a good towing situation and they also did a tire repair.  He was pleased with them.  They responded promptly.  They had information on local services that would help them beyond being towed.
    - Jan E.
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Towing Services in Robertsdale

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