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Cleaning reviews in Pell City

  • A
    Act One Cleaning
    I called a week prior and was very surprised that they would be able to get out before Christmas.  The pricing was explained then so I had a rough idea of what the cost would be.  The morning of my appointment, the owner called to let me know that they were on their way, and further explained the cleaning process and pricing.  The crew were actually a few minutes early, which surprised me since we're not that easy to find.  I also added an extra large room to the areas I wanted cleaned, and it was no problem to them at all.   The areas were measured and I was given an estimate which was very close to what I was expecting.   Most importantly, they were all very professional (and young so I was even more impressed at this!)  They did a very thorough job, didn't seem to be in a rush, and left me with stain remover.  
    Make sure that you have an empty spray bottle on hand so that they can leave you with the stain remover.    
    Professional service, doing a very good job, reasonable pricing.  What more could you ask for?
    - Kelli A.
  • A
    S.M.A.R.T Auto Detailing and Reconditioning
    I dropped the car off at his location, after about an hour I received update pictures on what he was currently doing and what he had finished doing. He kept me informed and updated. When it was time to pick vehicle up he walked me around the vehicle and reviewed the inside of the car was well. He did a follow up call after two days and is coming to do a rewax after I wash it the first time since the detailing.

    - Angela B.
  • B
    Act One Cleaning
    It went OK, the house had not been cleaned and it was very dirty. We had the cleaner clean the carpets and steam clean counters countertops and all floor surfaces. We wanted a very clean septic job which this thing did very well, but it also did not get all areas clean like we wanted near baseboards and in the corners of the rooms in the carpet.
    - Michelle C.
  • F
    Stanley Steemer
    I ordered carpet cleaning from SS again this year from the web as last year. Because my order was in from last year, I was able to just grab the identical order from there and set a date. Last year one man did a very professional job on my entire house. When he finished, he left me with a small bottle of stain remover for future use. This year was nothing like that.

    Two crew members arrived and said that the hand held device showed something different from my order and that my price might increase. I showed them the printout and they called someone in their office and told me that I could have it for the price on my printout. I thought this unprofessional to say anything like that to me. They should have just said their handheld was incorrect and gone on about their business.

    They cleaned the carpets and asked me to take a look and I did. Two-Three pieces of furniture were resting on the plastic sheets they call coasters. I asked if they were short of them since they were used sparingly. I also told them that they would be back cleaning the carpet again if my furniture left stains on the carpet. They then placed more underneath the furniture and I still found some they had missed and asked them to put it under all furniture. I thought they had gotten them all however they had only placed them under the ones that were easy to get to. I called the manager who came by my house later that evening and the two of us placed coasters and blocks (which had not been used at all). I appreciate the manager coming by to take care of this issue however I will be speaking with friends (and looking at Angie's list) for recommendations for next year.
    - Kelli A.
  • A
    Handy House Cleaning
    The appointment went great! We really like Angela and her work was so neat! I hope she will come here to work again. She is a good 'fit' for our family and our house.
    - Susan H.
  • F
    Maid Kleen
    - Maliea B.
  • A
    Jerry's Carpet Service
    - Larry K.
  • A
    1 Citrus Solution Carpet Cleaning
    They were professional and were able to help us get the stains out.
    - Virginia B.
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Cleaners in Pell City

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