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Dog Grooming reviews in Pelham

  • A
    Camp Scotty
    The owner and staff are always friendly, helpful and genuine toward our pets. They really care, get involved and develop personal relationships with the animals. I like the fact that we can check on the dogs using their live camera feeds.
    - Anne G.
  • D
    FANCY FUR PET GROOMING & BOUTIQUE
    This was the 4th or 5th time I took my dog to this groomer. I generally alternate between 2 services, I have some length taken of fin the  spring and then I go in the fall & winter for a bath & to have the hair in front of her eyes trimmed. Today, I thought that I was taking her in to have the latter done but when I got there they charged me for the former. I was told that I said the word "trim" this morning and that was a mini groom. I do specifically remember telling them that I did not want a groom as I was told that "groom" was listed on the board. I do remember saying that I wanted the hair around her eyes cut and that I wanted a bow, I may have said trim or mini groom but I thought I was asking specifically for the hair in front of her eyes to be trimmed. In past I had paid $50 for this service but today I was charged $65 which is the most I have ever paid. When I questioned the charge and advised what I thought they were doing, that is when I was told that I said "trim" therefore that is what I was charged for. I felt tricked and betrayed especially as I had been a long time customer.
     
    To add insult to injury, they brought the dog out with no bow. When I pointed this out, I was told that there was no request for a bow on the board (funny how they heard one word but not another). I did insist and was eventually was given a bow Also, the hair over her eyes is still a bit long and it is obvious that her ears were not trimmed which should have been included in the charge for a mini groom. I was very upset in the way I was treated. I canceled by recurring appointment and will not return to this groomer. On the positive side, I do think they have always done a good job in the past which is why I have returned so many time even though their prices are noticeably higher than their competitors which makes my experience today even more disappointing
    - Carra W.
  • A
    POSH PETS
    The groomer, Tyler, did an excellent job. He groomed my two dogs exactly as I specified, and he also did it in a very timely manner. I have been using Posh Pets for over a year and have always been pleased with the service.
    Their prices are reasonable, the place is clean, and the staff is friendly.

    - John G.
  • F
    POSH PETS
    unknown
    - Beth M.
  • A
    PetSmart Alabaster
    I had a very good experience with them. We've been very pleased with them. We use the same groomer all the time and we're very pleased with his work.
    - William C.
  • F
    Adorable Cuts Pet Salon
    This business is not taking new customers. Calling was a waste if my time. They should be removed from the list so that they don't waste anyone else's.
    - James R.
  • A
    Galleria Animal Clinic
    .
    - rhonda s.
  • A
    POSH PETS
    Clean, professional and caring.
    - Ernette D.
  • A
    POSH PETS
    See above.
    - Mark W.
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Dog Groomers in Pelham

Companies below are listed in alphabetical order.

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