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Flooring reviews in Owens Cross Roads

  • F
    Rollins Home Improvement & General Construction
    Initially He did a very good job. He was very professional and friendly. Everything turned out really good and I would definitely use him again. I would highly recommend him. He guaranteed with me that anything, for any issues that would come up to just contact him back. Now, but on the very next day the Tile work on the kitchen showed inconsistencies with the rest of the floor and he recommended to give the tile about 3 days and walk into it and so we did but after 3 days it started shaking and cracking. On the work that was done on the bathroom, after 3 days he told us that we could use the shower but on the very first time that we used the shower, the tile grout started to come off. We tried to contact him back via phone, email and text messages but he won't reply to any of our calls, and he told us before that every week after the service that he would be coming to check on the work and will see to it that it is going to be right, but actually never came to check on it.
    - Lori A.
  • A
    Floor Coverings International-Huntsville
    First, the consult that John did was very professional. We had a budget and he took us thru the various options without any pressure. He advised when needed and that made us very comfortable. The installation went extremely well. The team was on time and were done in less than 6 hours for we thought would be a more complicated job. They did a great job and cleaned up so that we had very little to do once they were done. It was really a pleasure.
    - Bob D.
  • A
    Planet Hardwood
    Exceeded my expectations! Mike is extremely professional, knowledgeable and talented at his job. My floors look awesome as a result of his expertise. When other couldn't/wouldn't considered completing the difficult task, he nailed it.
    - Jason R.
  • F
    Old Gin Carpets
    It's been a year-long debacle. Improper installation lead to total loss with no resolution offered by Old Gin Carpets. Within the first few months the floor visibly began to cup and buckle and remains that way today. The owner, Thomas Gullion, said he would, ���make it right!��� We have had to contact Old Gin Carpets over and over trying to get them to address this problem. Outside experts have been called in on multiple occasions with no resolution. Well over a year after installation the problem with our floors remains. To date, our business with Old Gin Carpets has resulted in a total loss of our investment.
    - s D.
  • A
    BRADY FLOORING
    I had new carpet and carpet pad installed and vinyl flooring repaired in my house. When he measured for the new carpet he advised me to buy 15 foot wide carpet to minimize the waste that I would have had if I had bought 12 foot wide carpet, which saved me money. The work was done very professionally. I own several rental properties and am a General Contractor and have worked with Jim for about 12 Years. Over the years I had worked with other Flooring Contractors and now I only use Brady Flooring because of the quality of work he does. In addition to flooring Jim has Installed Tile Showers, Tile Back Splashes in Kitchens, And Tile Tub Surrounds for me. He always does excellent work, and takes every precaution to protect your house and keep it clean. I would highly recommend Brady Flooring if you want a clean, courteous and professional job.    
    - Greg O.
  • A
    Kemp's Huntsville Flooring Inc
    It went great.  At Kemps, the sales associates are not paid by means of commission so they are honest and really dig in to what your needs are as opposed to making a "sale" based on what they want to sell so they can make the most money.  The measurements were taken by a Kemp employee, Sean, and he was the nicest most honest guy who gave us every option so we could shave a couple dollars off the final price.  Sean was terrific.  The installation was done by a sub contractor that has worked for Kemps for over 14 years.  Dan and his helper were extremely professional and got the job done in under half the amount of time that was quoted before installation.  We highly recommend Kemps to anyone and will use them again in the future.
    - wendy k.
  • A
    Planet Hardwood
    The owner was very easy to work with.  He is extremely knowledgeable about hardwood and installation.  He does not provide product but is very helpful in choosing the correct type to match existing hardwood. We did not have to play phone tag. If I needed to ask something, I would text and he would reply promptly.
    Juan the team lead was great. He was very professional. His crew finished in one day!
    The price was the best.  I won't even search around for another company if I need any more installed, or if I need to refinish existing floors.
    - Deborah S.
  • A
    Kemp's Huntsville Flooring Inc
    Kemp's flooring is the installer Costco uses in my area. We were very happy with everything from Susan measuring and working with us on styles etc. to the install of the carpet itself. It was a pleasure working with these folks.
    - Thaddeus M.
  • A
    Planet Hardwood
    Mike aimed to please and that he did with my floors.   I was pleasantly surprised and very pleased with the professionalism of the contractor's employees, Marcus and Ron!  My new floors look great and the refinishing work is totally to my satisfaction.  I would highly recommend Planet Hardware.    I was amazed that there was very little dust for me to take care of!   What can I say - my floors look great and add a total new look to my home.
    - Shirley B.
  • C
    Haley's Flooring & Interiors
    We have 3/4 oak floors thru the entire home except bathrooms. Kitchen floor was moving popping creaking. After multiple time coming out each crew had the same response, floor needs to be redone. After countless calls to Benton Homes and being told that Chris Haley would be contacting us, husband one Saturday said enough. We started to take floor up and guess what!,,, It was never nailed down at all!, No wonder it was moving. We used our Bammer and nailed down the entire area. Never did receive that call. Horrible company they do not care apparently if customer is satisfied. This was not builder grade flooring we paid thousands extra for its
    - Tracey S.
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Flooring Installers in Owens Cross Roads

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