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Roofing reviews in Orange Beach

  • F
    gulf coast roofing and construction
    The first job was done and the plywood was replaced.  This involved removing the metal roof on the flat section of the main house and reflashing the edges, and replacing the sections removed with sealing strips between each metal panel, and using new roofing screws.  The result was the original leaks were still active, with new ones in the living area now leaking.  To their credit, they returned numerous times trying to stop the leaks.
    Finally, they said the flat roof was too flat to stop the leaks.
     At this point, they said the only thing which would stop the leaks would be to redo the roof line to add significant sloop to both the roof sections involved (quite expensive) or to coat the entire flat roof section with Hydrostop Roofing sealer for $4,000 more.  This process includes embedding strips of cloth in mastic on every seam, and coating the entire flat section of roof with two coats of sealer.  He also promised a 15 year guarantee would be given to me by the manufacturer.  I agreed to these terms, insisting on a detailed description of the work and the guarantee.  He agreed and asked for $,2000 in advance for materials.  I paid by check (11/9/2015) and he came the next day and started the work.  
     The result was the new leaks caused by him were stopped, but the leaks along the junction of the screened porch and the original house were still very active.  He did not furnish the requested guarantee nor the itemized list of work to be done, saying it took 6 to 8 weeks for the manufacturer to send it.  Foolishly, I paid the final $2,000 on 11/12/2015 without insisting on the requested paperwork promised.
    My age precludes getting on the roof to inspect the work, but I did get on a ladder and saw the junction of the screened porch was NOT treated with the embedded mastic.  He again came back again and again trying various ineffective cures, until he gradually quit responding to promises to fix the leaks, offering only excuses.
    On February 24, I inquired about his business license status to the Orange Beach AL licensing bureau.  Although his well-done website included Orange Beach as one of many places licensed, they said he was not now nor ever had been licensed.  I immediately filed a complaint with the Better Business Bureau; he had not responded by the deadline of March 9, 2016, and today they have extended his reply deadline to March 20, 2016.  The BBB has not given me a reason for the extension, but I am sick of the whole business and am submitting this review as he has pictures of my roof on a Facebook posting touting the effectiveness of this treatment.  I was unaware of this posting and do not wish to be a party of this.
    I admit I am to blame for making this apparent scam possible by being so trusting.  At all times, he was cheerful and mostly kept his appointments.  Never the less, over six months have passed and I am still where I started - with a leaking roof.
    - Lewis C.
  • D
    Roof Doctors of Alabama
    I began to check with their office monthly to see if I was still on the pending list; I was.
    About the middle of June, 2015, Lance answered a call from my daughter; he had installed the new roof on their house.  She asked him to come see me that day, and he did, saying he would have to look at my roof again, but he was in a hurry, so would return the following Monday, when he was due to work on my daughter's problem.
    It is now July 2, 2015 and neither of us has heard from him again.  Since I am bad at playing the "PLEASE TAKE MY MONEY" game, I will not now let him start on my roof, maybe to disappear in the middle of the job.  
    It is a shame; Roof Doctors have done a good job on numerous roofs near me, but I am 83 years old and may not live long enough to see them start.
    - Lewis C.
  • C
    .I contacted the company and waited 3 or 4 days for a call back and had to call back a second time to talk to someone. This was early Aug. of 2011. I had to call again for a follow up on the appt. to even look at the problem. The owner was 2 hrs late for the appt. He could not crawl on the roof because of leg problems but did not bring anyone with him that could get on the roof at that time to give us an idea of the problem. I waited 2 wks for a proposal to be sent by email of the problems and the cost. It was sent to the wrong email. We had a second look at the problem to go over the proposal and he was 1 hr. late for that appt. First of Sept. called the owner to see if work had been done and left a message. By Sept. 23rd still no word if work was done. Since this was our vacation home we had not been there to witness the work. Sept . 28th the company called me to see if we were going to pay our bill and I had to tell them I had not received a bill or even knew if the work was completed or not. They again had sent the invoice to the wrong email address. They called again on Oct. 3rd to make sure they would receive their payment. They were eager to call to see about payment but not to return my calls concerning the work itself. So now it is July of 2012 and we were at our beach house and saw where the roof was leaking again. I have called 4 times and left messages and no one has returned my call. My husband had to get on the roof and try to repair the leak himself. I would not recommend this company to anyone.
    - Teresa J.
  • A
    Elite Pro Roofing LLC
    I have delayed submitting my review until two rain events have occurred; the first was 0.49 inches in about 30 minutes, and the second was 0.75 inches with measured wind gusts of 26 MPH.  NOT A SINGLE DROP of leaking was experienced in either case!
    David and Rusty were most professional, pleasant to work with, and explained in detail what they were going to do, why, and how they were going to do it.  They left the area cleaner than it was to start with.  I am a happy customer.
    My only regret is that I did not join Angie's List sooner; I would have saved $500 spent in vain with others trying to stop what appeared to be unfixable leaks.
    - Lewis C.
  • A
    Elite Pro Roofing LLC
    The price was really good.  The roofing has been on only for three weeks so we will have to wait on the quality.  It is supposed to be a fifty-year roofing and I won’t be around for that.
    - Ron S.
  • A
    American Construction and Development LLC
    Wonderful! Work started and completed within 2 days. Very punctual and professional. Completely satisfied! Have recommended him to my friends many times.
    - Kim A.
  • A
    Shinebright Windows
    - Catherine W.
  • A
    Norris Gutters
    - Elaine L.
  • A
    Roof Doctors of Alabama
    - Elaine L.
  • B
    Fields Discount Roofing & Construction LLC
    Mike is very anal about his work which slowed him down some.  He is very good at metal roofing.
    - Charles A.
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Roofing Contractors in Orange Beach

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