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Home Improvement reviews in Odenville

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  • We had a 30-day window to totally renovate our home before we moved in. Estes came in, painted all of our interior (walls and trim) and worked on weekdays and weekends to be sure that the job got done and in plenty of time so that the the other contractors could come in and finish out floors, plumbing, etc. They also completed some carpentry work and did a fantastic job! Candy Estes stayed in constant communication with me, was very helpful getting the price in-line with my budget, and kept me updated throughout the process. I cannot say enough about how awesome she and Mike Estes are! I have referred family, friends, and will be contacting them again to do some more work. They are phenomenal and great people to work with! Their employees are professional, work very quickly and take great pride in what they do. I'll never hire another painting company again as long as they are around!
    - Holli H.
  • He completed the project in 8 1/2 days and showed up on time on a daily basis. We would use him again and would highly recommend him. He was very thorough and very professional. He also patched holes and painted the ceiling.
    - Craig B.
  • Very professional company, timely and very tidy work performance. You can't see where the wires were installed. Several neighbors also decided to install outdoor accent lighting. They are equally as pleased as we are.
    - Trudy M.
  • Mr. Marlin Bennetch is a rare find in today's world! He is the epitome of how a professional should handle themselves! He responds quickly when inquiring about his services, is punctual, very knowledgeable, and does an outstanding job designing and installing outdoor lighting. My house has never looked better! I HIGHLY recommend this company. They deserve an A+++++!
    - Lee Ann C.
  • Two gentlemen came to look at it, said they could do it, but needed to find the pump. They promised they would have it done by the weekend or they would find someone that could have it done if they couldn't do it. OK, great. No one ever called me back, even after I tried contacting them, begging for info. Very difficult to get a hold of them and no one ever called back. Apparently, they were too busy to be professional and at least admit they couldn't or wouldn't do it.
    - Brandon J.
  • They are not punctual yet if they charge you by time, they start their clock when they leave their last job. After multiple attempts at coordinating times got the work done. Their workmanship is great. They are more competitive than their competition pricing wise .
    - RAJAT M.
  • Brent and his crew did a great job removing the seven trees that were within 10 to 30 feet of my home.  They were about 30-40 feet tall.
    His climber-cutter Mike Letson knew what he was doing, he prepped the trees and cut them so no damage was done to the house.  Brent contracted the removal of all material to someone else, there was so much wood it couldn't be carried in one load, Brent followed up and made sure they returned and got the last of the cut trees.
    - j t.
  • I requested an estimate and the dispatcher said service call would be free unless services were provided.
    When plumber finally arrived (2 hours late) he insisted I let him go
    ahead and make repairs. When I said no I only wanted an estimate he said I owed him $25 for the service call. When I told him what his dispatcher said, he drove out of the yard fast,
    stopped at the end of the drive, got out and knocked down the mailbox. I
    called the dispatcher and complained. A few minutes later the plumber
    was driving by looking really hard. We live on a dead end road and I
    don't believe he had other business on our road. I felt very
    uncomfortable and called the Sheriff and reported the incident. I wanted
    something on file in case he did something else. This company should be
    shut down! Their phone number should be removed from the internet and
    directory assistance.
    - Margie C.
  • We were without our facilities for three days by the time I got to Tri County. Another company came out, quoted a price, looked for tank, couldn't find it and referred us to another company to come find the tank. Another day goes by and neither of those guys/companies showed up or called. Desperate for a shower and the need to flush our toilets, I called Tri County. They came out the very next day! I think it took a little longer than he expected because he ended up working after dark. It was a Friday afternoon, about 1:00 when he got there. I think it was 8:30 by the time he loaded up his equipment and left. He never made a big deal about the time, nor did they charge us extra. I'm not real sure but, I think the guy working on our system, still had to take all of the equipment back to office and go pick up his kids or something. I only knew that because the lady mentioned it to me later. The guy working never made us feel like he was in a big hurry or our job was putting him out in any way. Even though, it probably was. The office staff that I spoke with the most, was fantastic!  They are number one in our book, that's for sure!
    - Geri D.
  • From start to finish, the whole process was very well planned-out and communicated by Chris.
    Authentic Restoration guided us through the process of dealing with our insurance company, helped us decide on the right roofing choice for our house, and stayed in contact with throughout the whole construction process.
    The work was performed at a very reasonable schedule, and looked great after they were done. 
    By far, the best part about using Authentic Restoration is Chris. He stays in constant contact with his customers. He always kept us in the loops as far as scheduling, work, etc... He was available to answer any of our questions or call, even during evenings or weekends, and it never felt like he was bothered by any question we may have. He would also follow up with us every afternoon during the actual roofing process to make sure we were satisfied with progress, clean-up, etc...Customer service at its best.
    I would definitely recommend these guys, and wouldn't hesitate to use them again for another project.
    - Darrell H.
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Home Improvement Services in Odenville

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