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Plumber reviews in Muscle Shoals

  • A
    Fuller Heating, Air Conditioning, Plumbing & Electrical
    Fuller did everything right with this visit. I called the call service at 7:30am and was called back at 8:20am. The plumber arrived in 10 minutes and was able to identify, locate, and fix the problem in a little over an hour. I was able to use the Angie's List coupon as well and received $20 off of my total bill for a total cost of $69. I have no complaints and I would recommend Fuller to anyone.
    - Ryan H.
  • A
    Hearn Plumbing Co
    Called them on a Tuesday. They came and looked at the job on Wednesday, and but 11AM on Tuesday they had the job installed. They could have done the work on Wednesday, but they needed to coordinate with an electrician. They were very friendly and professional. I would recommend to anyone looking for plumbing services.
    - Ben T.
  • F
    Glover Plumbing
    8/1/14 - I called the company to see if they could remove a tankless hot water heater and install a tank hot water.  They informed me they could and would come out on 8/4/14 to look at the house.
    8/4/14 - They visited the house and informed me that they could do the work.  I was told they would have to bring an electrician and once they got a date set up with an electrician they would come and do the work.
    8/19/14 - I had still not heard back from them so I gave them a call.  I was told they had just been really busy but would be out in to do the job in a day or two.  I was not given a reason on why they never called me back.
    9/16/14 - I have decided to move on from this company and find someone who can follow through on their promises.  I'm not sure why they never called me back or made false promises.  I will never attempt to do business with this company again, and I would never recommend them.
    - Ben T.
  • B
    Fuller Heating, Air Conditioning, Plumbing & Electrical

    After having my second HVAC unit installed in less than eight years by Fuller HVAC, Blake Fuller came to my home to inspect the existing system to finish pricing the new one. During the visit the subject of their plumbing department came up. I decided to try their plumbing services to repair a leak in my kitchen. Everett, the plumbing manager, and Chris, the plumbing supervisor, both came to my home to evaluate the problem, and both informed me that the plan was to use a camera to isolate the problem. A day or so later, the plumber arrived, but didn't have the "camera on their truck", so proceeded to dig up the kitchen slab floor. This was not the problem, so they filled in the hole, and replaced the dishwasher connection under the sink with, what turned out, to be a defective part. This was then replaced twice more, and I was charged $400+. After several days, the leak was still present, and after several messages, the plumbers returned with the camera. This isolated the problem in the exterior wall of the kitchen. After several hours, I was informed that an additional line had to be run, and told, by the plumber, that due to the time it had taken and the damage to my house, there would be no additional charges. I then receive another bill for $650 and was told, by Blake,  that "this was a significant discount". So, due to the haphazard and "hit and miss method", the repair took weeks longer than necessary and $400+ in charges for work that was not a problem until replaced with defective parts.  I now have a leak repaired, but cabinets open to the exterior wall that must be fixed. Between having to replace the HVAC system in less than eight years due to a leak in the cooling system, and extraneous charges for plumbing, I cannot recommend Fuller. There appears to be a breakdown in communciations between the management, dispatch, and the actual workers in the field. I hope they can resolve their problems.


    Update-August 28, 2014

    After reviewing the above statement, Blake Fuller contacted me. During the job, Blake was extremely helpful in resolving the issues until it was necessary for him to be away from the office for a few days. Upon his return it appears that the information provided to Blake was not necessarily the facts, and until he became aware of the details, and based on the available documentation, it appeared the job was done in a more professional and expedient way than it actually was. As usual, Blake took it upon himself to resolve the issues and has done so to my satisfaction.  I have known Fuller for many years and am very pleased to hear that some of the communications issues in their plumbing department have been resolved. Based on my past experiences and Blake's responsiveness to this issue, I am more than willing to give Fuller Plumbing another chance to do the job that I know they are more than capable of.  Kudos to Blake, as the manager/owner of the business he has always stepped up to address issues with the customer.

    - Kevin J.
  • A
    Glover Plumbing
    They did an excellent job in replacing the old shiny brass fixtures with new modern ones. The job involved accessing the tub
    plumbing from the basement below which was a rather complicated feat. Everything was put in place and cleaned up afterward.
    - Patty H.
  • A
    Fuller Heating, Air Conditioning, Plumbing & Electrical
    Eden was very fast, thorough, and professional.
    - Kevin J.
  • B
    Fuller Heating, Air Conditioning, Plumbing & Electrical
    Good on time
    - George F.
  • A
    Barnett Plumbing
    They are quick, reasonable and very nice people from the office to the pipes!
    - Steve T.
  • A
    Shoals Plumbing
    .
    - Julie T.
  • B
    Sweet Home Repairs and Remodeling
    unknown
    - Kevin J.
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Plumbers in Muscle Shoals

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