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Plumber reviews in Mountain Brk

  • D
    Sentry Heating, Air, Plumbing & Generators
    DO NOT USE THIS COMPANY! SCAM SERVICE AGREEMENTS! Sentry scammed us into signing multiple expensive maintenance agreements then amazingly found all sorts of expensive repairs to do each time they came. We own a home built in 1966. It's old and is being renovated. We know there are going to be issues so maintenance agreements seemed to make sense. Our first call to Sentry was due to their sticker being on the furnace. I assumed they installed the furnace since it had their sticker. (Later I realized they stick their decals on everything when they visit the home.) I called them to have the furnaces serviced and cleaned. The rep did a better job trying to upsell me on maintenance plans than he did actually servicing the furnaces. Two days later the gas valves on both our furnaces went out to the tune of over $3000. Bad luck or something else? Of course we called Sentry to come back because the agreement gave us a small discount. The rep looked at the furnaces and said "boy these sure need to be serviced. They are really dirty." This was two days after Sentry had been there to service it. Spring HVAC paid maintenance rolls around and they find a burned relay on the condenser. $300 to repair, but wait he also says your tankless hot water heater urgently needs to be flushed. He shared I need to buy a plumbing maintenance agreement because that will be covered. I repeated back to him twice "the plumbing agreement will cover flushing out the hot water heater?" I was told "yes" twice so I signed. Today the plumbing rep from Sentry arrived to do the "maintenance" agreement visit. His only tool to do our maintenance was a flashlight. He found various issues that could cause problems any day. Each issue had a $300-700 price tag. Total for repairs he found was $2042 and I'm sure that would be plus plus. I reminded him that the hot water heater needed to be flushed and he notified me that "repair" would be $680. New hot water heater costs about $800. He said we would probably be better going with a new tank hot water heater because the tankless are so expensive to maintain. Our Sentry maintenance agreement visit was nothing more than a glorified PAID visit for them do estimates at our home. The plumbing rep did do his best to convince me we needed a Sentry full electrical maintenance agreement to handle many electrical issues he saw. Do yourself a favor and find a company that will be honest, do the work required and not have every technician looking to sell you a "bundle".
    - James B.
  • D
    Latta Plumbing Service
    I Feel like we just got scammed. We paid $79 for a service call and they then charged my wife over $140 (on top of the diagnosis) to replace one flapper. I would not recommend or use them again. He was there for less than 20 minutes. Its good work if you can get it but I would not use them again. $200 to replace a flapper I am mean come on...That was with the $25 coupon too.
    - Henry A.
  • C
    Roto-Rooter Plumbing & Water Cleanup
    They were adequate, I think and neat and clean, got the job done. I won?t say the guy was head charm itself, but he was adequate. Some of them come in and cover their shoes with little booties and explain a little bit more vividly what is going on, why and how they knew it. 

    I think he just got on with the job to get it done. I kind of knew what it was. Often times I will give it a try first, and that was too big of job for any normal, without the large, long snake that goes in and cleans out the drain.

    He certainly was not by the hour, because the time aspect was about a job. Which means it was probably much higher than if he were doing thin installation or something like that. It was not a dirty job for him, it didn?t involve any contact with any open sewage or anything like that.

    Price - I don?t have anything to judge it, it was also about average for what that kind of thing would be. If you know what you are doing, it was easy and he knew, he got on with the job and it didn?t take very long. He immediately came over and was available. 

    I?ve had better plumbers, he was adequate, did the job and probably gave a fair price, he was average. I have found other plumbers, but if available, I would call on them first. But, I mean if I can?t get anybody else, he is adequate. 

    I would recommend them as being adequate, would get the job done. I wouldn?t say they came in full of jokes and parting and things like that, that wasn?t the cause, that wasn?t what we asked them to do. We asked them to do the plumbing.
    - ROBERT W.
  • A
    Parker's Plumbing & Gas
    I will never use another plumber. Parker Plumbing gave me incredible service today. My water heater died this afternoon, and I was having a large group for dinner. Ben Parker and his assistant worked into the evening replacing my water heater so that I would have hot water to wash my dishes. Their workmanship is excellent, and I could not ask for greater responsiveness.
    - Elizabeth M.
  • A
    Keith The Plumber LLC
    perfectly....bobby brock and assistant joey were able to start and finish job on a Friday afternoon...bobby was professional and explained the cost saving in replacing parts.Highly recommend KEITH the PLUMBER and will not hesitate to call again
    - jane h.
  • A
    Cahaba Plumbing
    We have been thrilled with this company. Jan recommended calling a restoration company for our overflowing sink and washer/dryer. He explained his reasoning every step of the way, and even printed off articles for me. He was very willing to write it all up for my insurance company. Personally, everyone associated with them have been professional, kind, and hard-working. We strongly recommend!


    - Sharon T.
  • B
    Cahaba Plumbing
    The installation went smoothly and the faucet is working well, but scheduling was a bit of a problem. When I purchased the service, I put down three dates that we were available, but the company didn't really communicate until after the dates had passed. When we finally set a date, I received a call the day of that service could not be performed that day. Several employees had gotten sick and all jobs were running behind. That was fine, but it was still a little tricky to get rescheduled. I'm happy enough with the work and pricing of the specials, though, that I'll use this company again.
    - Katie B.
  • A
    Exterior Waterproofing
    Phillip at Exterior Waterproofing did a great job of analyzing my basement/crawl space humidity problems and solving them at a very reasonable price. The crew was professional and left my basement much cleaner than they found it. I wish I had this done 20 years ago.  Our crawl space is so nice we could have a tea party in there.  Phillip is a professional and supported his recommendations with technical papers. He fixed one problem I had that was beyond the original scope. I recommend him highly.
    - Ralph D.
  • C
    Cahaba Plumbing
    Problem was they installed very low flow faucet w/o any discussion.  They also presented approx $625 before I protested and they reduced it.  I am guessing at the date since I don't remember exactly.
    - sam w.
  • C
    Cahaba Plumbing

    Initially showed up without camera and wasn't familiar with the Angie's list ad.

    Tried to charge me an additional $300 (+) dollars and argued that I had "misread" the ad.

    Had to be shown actual deal on Angie's list website before tearing up the ticket.

    Had to come back with a camera on a second visit at a later date.

    Not impressed.


    - Timothy S.
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Plumbers in Mountain Brk

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