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Gutter Cleaning reviews in Mountain Brk

  • A
    Andan Home & Business LLC
    These guys came and it took them two days to clean it up, but it looks great!!! Fantastic job, prompt, responsive (to both e-mail and phone) and I would definitely hire them again. What was really nice about it is that this is not something that they normally do. But I asked, and the boss-guy came out to give me an estimate. I think he underestimated how long it would take, so we renegotiated halfway through to what we both thought was a fair price, and I really could not have asked for a better experience. Then they did the gutters and the roof, which was the original reason I'd called, and of course, they did a great job at that, too.
    - Clinton P.
  • A
    Andan Home & Business LLC
    They did a great job with the gutters and roof, and importantly, did not drop any of the stuff into my azaleas. That's a big bonus, since I always do that myself when I try cleaning the gutters. The whole place looked trim and neat afterwards. I'm planning on hiring them again to help clean up the driveway area.
    - Clinton P.
  • F
    MW Outdoor Services
    We were very surprised that someone with such high ratings would be so totally unresponsive. If there were some good reason, like a family emergency or something, we would certainly understand, but this is ridiculous.  The almost total lack of communication is unacceptable.
    - Jeanne C.
  • F
    APS Window Cleaning
    This is a repeat of the review I did for MGM Professional Windows, which is the other name under which this company operates.
    Responding to a marketing card advertising whole house window washing -
    inside and outside - for $159.00, called this company which also does
    business as MGM Professional Windows. The young lady who
    answered the phone was very nice and we set up an appointment for having
    the windows cleaned. The workers showed up on time - actually a bit
    early. The main worker was nice, said they were there and would get
    started. Then he did a walk around my house.
    The worker told me he didn't have a ladder tall enough to reach my back windows. My
    reply was that the company surely had some ladders tall enough. My
    house is on the side of a mountain, but so are many others. I can't be
    the only one with high windows who wants to have them cleaned. Surely a
    window washing company in Birmingham, AL, knows this and is prepared to
    handle such windows.
    The window washer said he'd have to call his boss. I said fine, just have his boss call me to talk about it, but
    that he and the other worker could get started on those windows which
    could be reached. After he was on the phone for a while and waiting
    around for awhile, the man came to ask me if his boss had called me
    yet. I said that he had not, but they could still start. He said his
    boss would call me in five or ten minutes, but that they weren't going
    to start until their boss talked to me. Then they drove off. A week
    later, I have yet to hear from the boss or to see the window washers
    again. At this point, of course, they need not bother to call or come
    back.
    Now for a house like mine, the advertised price is
    excellent. I have lots of windows, but the flyer didn't mention any
    limit (as I recall - I've already tossed the flyer - it specifically
    mentioned that there was no limit - "any size house") and showed a
    picture of a big house with lots of windows as part of their
    advertising. The house picture is also a tall house certainly one which
    would need a tall ladder.
    Obviously, APS Windows and Gutter Cleaning took one look at my house and decided they didn't want the job, but Angie's List
    members need to know that this is the way APS Windows and Gutter Cleaning
    handles their business and that their advertising is misleading and
    meaningless, seemingly really meaning "just If your windows are few and
    easily accessible".
    - Theresa J.
  • F
    MGM Professional Windows
    Responding to a marketing card advertising whole house window washing - inside and outside - for $159.00, called this company which also does business as APS Windows and Gutter Cleaning. The young lady who answered the phone was very nice and we set up an appointment for having the windows cleaned. The workers showed up on time - actually a bit early. The main worker was nice, said they were there and would get started. Then he did a walk around my house.
    The worker told me he didn't have a ladder tall enough to reach my back windows. My reply was that the company surely had some ladders tall enough. My house is on the side of a mountain, but so are many others. I can't be the only one with high windows who wants to have them cleaned. Surely a window washing company in Birmingham, AL, knows this and is prepared to handle such windows.
    The window washer said he'd have to call his boss. I said fine, just have his boss call me to talk about it, but that he and the other worker could get started on those windows which could be reached. After he was on the phone for a while and waiting around for awhile, the man came to ask me if his boss had called me yet. I said that he had not, but they could still start. He said his boss would call me in five or ten minutes, but that they weren't going to start until their boss talked to me. Then they drove off. A week later, I have yet to hear from the boss or to see the window washers again. At this point, of course, they need not bother to call or come back.
    Now for a house like mine, the advertised price is excellent. I have lots of windows, but the flyer didn't mention any limit (as I recall - I've already tossed the flyer - it specifically mentioned that there was no limit - and quot;any size houseand quot;) and showed a picture of a big house with lots of windows as part of their advertising. The house picture is also a tall house certainly one which would need a tall ladder. Obviously, MGM Professional Windows took one look at my house and decided they didn't want the job, but Angie's List members need to know that this is the way MGM Professional Windows handles their business and that their advertising is misleading and meaningless, seemingly really meaning and quot;just If your windows are few and easily accessibleand quot;.
    - Theresa J.
  • A
    One Call Roofing
    You won?t meet finer people that those @ One Call Roofing/Remodeling. They were polite, prompt & professional about giving an estimate & reapiring the roof around my chimney. They  even cheerfully cleaned out my gutters.
    Because of leaks near my firepace and across the living room, I had called for three estimates. Only Phillip got on the roof and also in the attic to investigate. What he said was needed made the most sense. 
    After I had approved the work and paid, I decided to call back about some dissatisfaction i had with the color match. They had said they were often in my neighborhood and could easily return when I needed something else done like the gutters cleaned.
    I had a ittle trouble getting a return call using the phone number on the invoice, but I had no trouble reaching Phillip using his cell phone because he had given me his card. He and Cowboy couldn?t have been nicer about changing the shingles to a blacker black. They also volunteered to paint the flashing to match the chimney. They even volunteered to install gutter guards around the rest of the house like one I was testing on an easy-to-reach place. There was no labor charge for this extra work.  I agreed to pay for the gutter guards and give Cowboy, who did the work, a tip. 
    I am completely happy with One Call Roofing/Remodeling and hope they can put on a new roof for me when that need arises. I?d give them 10 stars if possible!
    - Lida H.
  • F
    MW Outdoor Services
    I called this provider to clean my gutters based on his Angie's List grade. He sounded vague and disengaged on the phone, but he took my address and promised to come by the next day and provide an estimate. He never showed up. Never (obviously) provided an estimate. And he never called to explain. It must be nice to have so much work that you can blow customers off this way. Very disappointing. I've already hired someone else, who I found through a local, personal recommendation.
    - Mike S.
  • A
    MW Outdoor Services
    Mike came out to my house to clean my gutters, roof, and trim leaves/over hanging bushes and did it for a very reasonable price. He was out at my house less than 24 hours after I made my first phone call to him and did what I asked him to do while I was at work.
    I was very pleased with his responsiveness, and the overall job he did while he was there as he far exceeded my expectations. I will definitely be using MW Outdoor services for all my future outdoor needs.
    - Kathryn A.
  • A
    Absolute Gutters
    Absolute Gutters did a fantastic job at a good price.  They told us that it would be two weeks before they could begin the work and they started in exactly two weeks.  All of the work was complete in a few hours and they cleaned up behind themselves.  I would absolutely use "Absolute" again.
    - Bridgett K.
  • A
    MGM Professional Windows
    The windows looked fine. Several months later somebody else cleaned the gutters and said that the highest gutters didn't appear to have been cleaned before. I can't be sure they actually missed anything. I was not at home while they worked. I would use them again.
    - Evelyn P.
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Gutter Cleaners in Mountain Brk

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