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Decks reviews in Mountain Brk

  • A
    J Brewer and Associates
    We were in Birmingham while J. Brewer and Assocs. redid our condo in Chattanooga. We were quite pleased. The price was fare without too many extras and the time frame was accurate. They were easy to communicate with and let kept us up on the project from afar. I think what speaks volumes is our neighbor who lives in the condominium next door and who was home most days as the work was being done, decided to use them to remodel her unit. She was the day in day out eyes of our project and obviously liked the work and the workers. We would recommend J. Brewer and Assocs.
    - Catherine M.
  • A
    SouthFace Renovations LLC.
    This is the first review I have ever posted on Angie's List, but felt it was necessary given my experience with SouthFace Renovations.  From start to finish, Johnny and his team were a pleasure to deal with.  Johnny provided a competitive quote and then worked with me to add additional items to the job as we realized that there were other things we wanted to have done.  We have owned a number of homes and worked with different contractors consistently over the last 15 years, and Johnny's responsiveness and commitment to customer satisfaction is unparalleled.  Johnny sets himself apart because he is always reachable and responsive throughout the project and through completion, not just at the very beginning in order to sell the work, which is often the case.  He consistently checks in to confirm that the work is going as expected and is at the job site regularly.  His team is also exceptional.  Wes manages the team very effectively and his attention to detail is outstanding.  It felt like Wes and the team were treating the work the same way that they would on their own homes, which was very comforting.
    The quality of the work was also great.  Everything was completed quickly and accurately, and the house looks great.  I will be using SouthFace Renovations in the future.
    - Shannon J.
  • A
    SouthFace Renovations LLC.
    Johnny and his team did so many things at our house, I can't even remember them all!  We initially needed him to paint and repair the exterior of our house, and also tear down an old deck and spruce up the brick courtyard underneath.  When other things come up (as they usually do with an older house) he did most free of charge, or gave us a great rate.  We definitely felt like he had our best interest at heart.  We were preparing to put our house on the market, so we didn't want to sink a ton of money into something we would be leaving.  All his hard work worked - our house sold 9 days after we put it on the market!
    Aside from everything looking great, Johnny and his team were so thoughtful and friendly.  My 18 month old son and I were home most of the time they were here, and they were always very polite and clean.
    I would highly recommend SouthFace Renovations for your renovating needs - you won't regret it!!
    - Kelly H.
  • A
    Authentic Restoration
    I believed that I had storm damage on my roof and contacted Authentic Restoration to provide an opinion, based off of their high ratings within Angie's List.  Chris Baldus met me at my home and inspected the roof and said that I had about a 70-80% chance of getting insurance to cover, based on his experience, and explained their terms.  Essentially, you sign a form that states that you are allowing Authentic Restoration to contact your insurance company to file a claim on your behalf and that if insurance covers, they will get the job.  If insurance denies the claim, the entire form is voided and you are under no obligation to work with Authentic Restoration.  Chris literally did all of the work, from making the phone call and talking the agent through the damage to meeting with the claims adjustor.  Fortunately, our claim was covered and it was a no brainer to give Chris and Authentic Restoration the job.
        
    Chris was excellent with communication and kept me in the loop on shingle color selection, schedule, and the entire process.  Due to the winter weather in February, my initial start date was delayed but Chris again showed excellent communication with notifying me as soon as he had updates.  Once they were able to start and remove the existing roof, they discovered that the decking on my roof was not up to code, and immediately contacted my insurance company in order to have them cover decking replacement.  Due to the delay in insurance giving this approval over the phone, this allowed weather to catch up to them, so they completely waterproofed my exposed roof with new waterproof sheeting and tarps before the rain came, at no expense to me.  Once the weather cleared and insurance approved the decking replacement, the roof was done quickly, safely, and in the highest quality.
         
    Due to the decking replacement, my satellite dish had to be removed and the original anchor points were gone.  Scott, another excellent employee of Authentic Restoration, spent at least 2.5 hours on a Friday evening at my house trying to re-mount and provide the best signal possible.  Since they are not equipped with the same signal finder the DirecTV has, we ended up having to call DirecTV to come out and remount, but Authentic Restoration reimbursed us for that service call.
          
    All in all, working with Authentic Restoration was an excellent experience.  Chris, Scott, and their entire crew were great to work with, communication was excellent, and the end result was a beautiful and quality new roof.  I would recommend them to anyone in need of a roof replacement, particularly if you think you may have storm damage.
    - Mike G.
  • A
    ANCLA Construction
    There was a problem. It turned out that the owner was very badly hurt in a work-related accident. He easily could have died. I did not know it at that time. I was not able to get the work done because of the accident. Once I understood what he had been experiencing, it was fine, but when you do not know somebody and you cannot actually let them come do the work, your mind kind of wonder what is going on. Once he did come, he could not even do the work. He was badly hurt, but his worker was very good. He supervised everything. I was real happy not just with the work but with the people.
    - Margaret F.
  • A
    Banks Home Building Inc
    My experience was wonderful! All the workers were quiet, kind,  neat and polite. They arrived on time and left at the end of the day. Their workmanship was superb! When one job was complete the next group of guys were right there as planned. As I added more requests, the men were happy to oblige. Everything went smoothly!!
    - Cynthia S.
  • A
    ELITE FENCE CO
    Andrew got to the house the next day when I called for an estimate ($1000 less than another co.). I told him it would be the next month before we were ready to start the project. A month later (same day I was going to call him, in fact) he called. That conversation happened on a Thursday. On Friday, he met my husband at lunch to determine which trees were to be cut down. Monday, he and his crew started taking down the trees. By Thursday, most of the fence was installed and that's when we realized we needed to extend the deck. By Saturday the entire project had been completed. Andrew was so pleasant to work with. He even accommodated our neighbor's complaint that part of the prior deck was inches on his property line. Andrew took off that deck section. He also installed the fencing behind the stairs instead of lattice to make sure our two dogs could not escape. We could not be more pleased. I haven't even found a piece of scrap wood in the yard, they were so neat. Two thumbs up!
    - Alex M.
  • A
    WILCO CONSTRUCTION CO
    I am also having my kitchen renovated as we speak by Wilco. They are doing as great of a job with that as they did my deck. It took two days for them to finish my deck which I thought was great timing. The price was great and it even included the labor as well. I am very pleased with this company; I feel they are doing a great job.
    - LYDIA S.
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Deck Contractors in Mountain Brk

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