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Pet Store reviews in Moody

  • A
    PetSmart
    We have good experiences with them from the beginning.  They helped to train our dogs.  They have been very helpful when we have a break in the line.  I found where the break was and two wires but one ended up being from an old neighbors.  I have spliced wires together and they gave me some pieces to help water proof the line when I splice them together.  They are very helpful and nice guys.
    - Joe S.
  • A
    Pet Supermarket - Store 252
    The staff at this store was very accommodating. They helped me search for the right rabbit food on the shelves. They then opened the bag and examined the food with me to ensure that the food was free of bugs and worms. They were very helpful. Also, the store seems to be clean and well stocked with inventory. If you can't find what you are looking for in the other larger pet stores, then try this store.
    - Jim and Susan B.
  • B
    PET SMART
    Pet Smart has various sizes of stores and the one that I go to doesn't carry as much variety. I have to go to a bigger one to pick up some things at times.
    - William H.
  • C
    Emergency Pet Care
    My dog was diagnosed with a UTI Friday by my regular vet, who catheterized him on a Friday and told me to bring him to E.R. if he couldn't pee over the weekend. That indeed happened on Saturday and I took him here to this E.R., only to be quoted "$1500-1900" by Dr. Shedd for a catheter, 1 night stay, x-rays, ultrasound, bloodwork, urinalysis, and what I felt to be unnecessary tests given that my own vet administered these the previous day, charging $550. I paid the $80 office fee and took my dog to the ER Vet in Bessemer who charged $530 for a 1 night stay, without administering the redundant tests. The receptionist/vet tech at this Trussville clinic was very polite, but Dr. Shedd was unprofessional, uncompassionate, and even rolled his eyes at me when I was telling him all the symptoms--like I was boring him. He introduced himself as Dr. Shedd but only referred to me by my first name, which I also did not appreciate and felt was unprofessional. Will not take my pets here again.
    - Matthew W.
  • F
    PetSmart
    Staff gave us inaccurate information regarding their pet plans.  Was not compassionate with our pet.  Then what was suppose to be a routine shot update went seriously wrong when it turns out they over medicated our pet. It made him seriously sick. When we called they suggested we take him to an afterhours vet hospital if he got worse or take him in the next day. When we took him the next day they were "to busy" to see him. The very rude lady at the counter told us we could leave him and they could see him at 7pm. Turns out that was false information also as they close at seven. Talking to the store manager and vet also got us no result. They could not make time to see our pet but they could waste time on the phone with us accomplishing nothing but making us angry and flustrated. We told the vet to cancel our plan and refund our money. She was to call us back that afternoon, surprise, we never heard from them. We took our pet to another vet who confirmed he had been over medicated and given test and medicines that he did not need.  We were introduced to the vet service when the grooming dept cut our pets foot during a cut and they had to do surgery.  Seems as if the groomers and vet dept are interested in taking your money and has no interest in taking care of your pet! \
    - Tammy T.
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Pet Stores in Moody

Companies below are listed in alphabetical order.

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    P
  • Petflow.Com

    1140 Broadway
    New York, New York
  • PetSmart

    3780 Riverchase Village
    Birmingham, Alabama