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Explore Our Solution Center for Helpful Colon Care Specialist Articles

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Costs and Payments for Gastroenterology Treatment

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Colonoscopy
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Do You Need a Colonoscopy?

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Maintain Your Gi Tract: the Truth about Colon Cleansing

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Colonoscopy

Gastroenterologist reviews in Moody

  • A
    Alabama Colon & Rectal Inst
    They give you gift card for a restaurant after your exam, which is very nice because you are so hungry after schedule. They are very nice, they do it in their office. They only charged 500 which is why I picked them because i do not have insurance.
    - Karina G.
  • A
    Birmingham Gastroenterology
    Called to make the appointment for the colonoscopy, and fortunately did not require a separate office visit appointment. They mailed my prescription and instructions for the colonoscopy prep. The instructions were well organized and I had no problems knowing what clear liquids I needed to have available to drink along with the prescription prep. The prep process isn't fun, but it was effective and made sure that there were no problems during the colonoscopy. The facilities at St. Vincent's 119 are very well organized and the staff does a great job to make the process comfortable, private, and personal. The nursing staff prepared me for the procedure, but made sure that I stayed awake until I could actually meet Dr McLean. He was very professional and polite and took a few minutes to talk with me before anesthesia was administered. The anesthesia worked very well, I don't remember any of the procedure. One polyp was removed. I went home within a few hours and suffered no problems. Dr McLean called me the next week to let me know that the polyp was benign and that no further colonoscopy screening would be necessary until age 50.
    - Audrey Lynette P.
  • A
    Birmingham Gastroenterology
    I saw Dr. OuTim in November, 2004 for a second opionion on severe pain in my side.I had been having pain for a year. I had been seeing my family doctor for over a year, and taking antibiotics. Dr. OuTim was very nice and very professional. He was very informative and told you exactly what was happening in my body. I am very thankful for Dr. Outim. He did test and found that my colon had so much infection that it would have burst if I had waited much longer. He was very nice, but very professional and very informative. He said that I need to have a colon-resection and I later found out that he does not rush into surgery without a need. He sent me to a surgeon, Dr. Touliatos and the surgery was very successful. He said the infection was worse than he thought it would be. I would tell anyone if you are sick and in pain please do not wait a long time on getting a second opionion. I would recommend both doctors. They are both some of the best doctors in Birmingham area.
    - Sharon L.
  • F
    Alabama Colon & Rectal Inst
    I have a concern about the quality of services I received from the above Medicare provider’s staff. I phoned Medicare and they said a patient should not be treated as I was and this speaks to a quality of care concern. I am 65 years old with a history of colon polyps. I am insulin dependent diabetic on two different types of insulin and am hypertensive. I made an appointment with the above provider in November 2013 for an exam leading to a colonoscopy, since I have not had one in years. I was seen in November and an outpatient colonoscopy date was set for the first week in January 2014. I was told I had to have a care partner to pick me up following surgery. I am a Widow and I have no one to depend upon. I arranged for someone to drive me; but due to their work schedule I had to cancel and reschedule. I had to reschedule again, if not twice more, due to driver’s work schedule. When I called back in 2014, I was told since it was more than 30 days since my exam I would need another evaluation appointment. I was given 3/21/14 at 10AM as my appointment. I arrived before 10AM, and updated my records. There were no signs posted indicating office hours. After a long wait, I was taken back and my weight and blood pressure was taken then I was sent back to the lobby to wait. After another hour of waiting, I went to the window and let the person know that I was going to have to get something to eat soon since I am diabetic, and that I had another afternoon appointment. She told me that I would be the next person. Two more people were taken before I was. It was after 12 Noon when I was taken back to an exam room. I had to go to the bathroom, so I walked towards the bathroom in the exam room. As I did, the doctor opened a side door and it hit me in the shoulder and head. He apologized. I know he did not intend for this to happen, but this is a structural safety issue that needs to be corrected so another patient is not put at risk of being hit by the door. He asked me how I was. When I said something about the two hour wait, he smiled and said Friday’s are busy, and I might want to think about a different appointment day. No one had advised me at the time they gave me the appointment date, or upon check in for my appointment that Fridays were any different from any other day. Patients should be advised of how long a wait, and what the office hours are when checking in for visits, especially diabetic patients. I asked the doctor what do people do when they have no one to drive them? I asked if they have to go without the procedure? I explained my situation to the doctor and that I had to reschedule several times because I have no one to depend upon except myself. He said that in those cases a patient would be admitted as 23 hour observation. He sent me back to scheduling to have the procedure scheduled at St. Vincent’s. I explained to her that I have no driver and would need to be admitted as a 23 hour observation. She seemed confused about what to do and went to ask the doctor. She came back and promptly called the hospital to set up my outpatient procedure. While I was in her office, I started having shakes and asked if I could have one of her peppermints. She said of course. I took a second one to steady my blood sugar. I really appreciated her having those. When she finished, I went back out to the lobby to wait. My car had been recalled for a brake problem and I had someone bring me. Since we were at the clinic so long waiting, the person went to try to take care of the afternoon appointment for me. I called to get the person to pick me up as soon as possible. Someone came into the lobby from another side of the office and asked me if I had been seen. When I advised yes that I was waiting on the car, they told me they close and lock up at 1:00 on Fridays. They wanted me out of the clinic. I was already having blood sugar issues after having to wait two hours. I needed to sit down until I was picked up. Someone else came out and started questioning me saying they needed to lock up, that they were closing at 1:00 in no uncertain and in rude terms. When I said then someone needs to tell patients this, the person yelled at me “you should have asked”. I was stunned. I could not believe someone was talking to a patient like this. Then that person went back into her office and I could hear her bragging to a coworker what she had said to me. I was so embarrassed. Someone else came out and told me they were closing at 1:00. I asked her the name of the elderly worker with the gray hair and glasses because I was going to file a complaint. She would not tell me pretending not to know her co-worker. I told her I did not have my car. She started questioning me about where it was, when it would be back. I was doing everything I could to focus and not pass out from low blood sugar. All I knew is that I needed to be where I was dropped off, so the person could find me. I finally got enough of being told I had to leave. I told them if they put me out on the street and something happened to me, they’d be responsible. What happened is that I was made to go outside. I did not want to fall, so I sat down on the curb to wait on my ride. As I looked up, I saw gang graffiti on the side of the adjacent building. I was afraid. So what kind of quality of care is it when a patient accepts an appointment time that the provider’s representative gives, then shows up on time for the appointment, and: No office hours are posted. No notification about the 2 hour wait time is given. The door leading into the bathroom in the exam room is so close that the patient is struck by the outside door when trying to go to the bathroom. Patients are told they need to make appointments on another day other than Fridays when they comment on the 2 hour wait. No one advises patients without a caregiver that they can have the procedure under 23 hour observation. Patients need to be advised of their rights. No one tells the patient the office closes at 1:00 on Fridays until 12:55PM. Patient is ridiculed and embarrassed by office staff. Patient is forced to leave the clinic and is left alone in an area in which the adjacent building has gang graffiti. Patient is locked out of the clinic, put out on the streets when having issues with low blood sugar and has no alternative but to sit down on the curb. There are some real issues regarding time management, scheduling, patient notification, structural, unprofessional staff issues and issues here that put patients at risk. These need to be immediately corrected by this provider. There is no excuse for this poor quality of care. How can a patient feel confidence in a provider doing their procedure, when these kinds of egregious things happen? When I was working there were many times that I had to go in early, stay late, or report to work to take care of patients’ needs even on my day off or even after I had clocked out. You should really reconsider using this colon and rectal clinic and ask that this provider educates his staff before another patient is subjected to such poor quality of care. Why should a provider be paid to mistreat a patient like this? Now I will need to go find another provider who can provide me with these services. This results in duplicate charges to Medicare.
    - Ramona T.
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Colon Care Services in Moody

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