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House Cleaning reviews in Montgomery

• A

  Top To Bottom Cleaning

  It's taken me almost a year to leave a review but this company deserves it. After recent service that we received from another company, I realize just how great their service was! They did an excellent and thorough job! Price was great! Would hire again and recommend!
  - Janqueta H.
• D

  Spotless LLC

  I really didn't want to leave a negative review but this service has concerned me all week. My brother in law gifted us with a $600 gift certificate. When making the deep cleaning appt, I asked if the whole $600 would be used since the house is very new and not in terrible shape. I was asked some quick questions (nothing extensive) about my house then the appt was booked. Three women performed the job and to my shock, were gone after 2.5 hours. That seems to be a very short time for a deep cleaning of a house this size. And if so, $600 seems extreme for a job of that duration. It equates to $80/hr which is pretty insane. I admit everything was dusted and the carpet was well vacuumed. And the bathrooms looked great. But I wouldn't call it "deep cleaning". An area rug wasn't even touched. I had to reclean one toilet. Found an ottoman untouched. Found lots of things underneath my bed including dust. In the past with deep cleaning, I've been left an Itemized list of services as well as notes. Nothing was provided. The company didn't even make a courtesy call to let me know the cleaning was done. It was the security cameras and system that tracked the duration of the cleaning! Heck they didn't even call to ask if I was satisfied with the service. On top of that, one of my plug in scents was left upside down and completely leaked out. The other was turned over on my window sill which left a spill that ruined the finish. They also left the dirty dog pillow on the area rug. I guess that didn't matter since neither was cleaned. I will NEVER use this company again or recommend it to anyone. Sad to leave such a review for a service that was gifted to us!
  - Janqueta H.
• F

  The Maids of Montgomery

  Charged over $300 for 118 minutes of work...cleaning 2 bathrooms , one bedroom , a kitchen without appliances...after a rental move out..when tenants had previously also done a great job cleaning. Then tried to charge us even more...a week later.
  - Benita D.
• A

  Top To Bottom Cleaning

  What a great company! The owner, Cheryl, is very much involved in the operation and always follows up on how the cleaning went. Price is about what you would expect but the service and work performed exceeds my expectation which makes it a great value. We have 4 kids, one is a newborn, so my intent was to make things easier for my wife and they graciously modified their normal cleaning routines slightly to accommodate our needs. Positive experience all around. PS if you are lucky Kim will clean your place, she's just great. It's a shame we are moving! When you see the price, realize it's for a 3000 square foot house with 4 kids, a cat and a dog.
  - Craig L.
• A

  Two Maids & A Mop

  They did an excellent job.  However, they were just so expensive I couldn’t use them again.  That is the only reason I didn’t use them again.  The girls came in and one of them was in charge that would tell the other girls what to do and divide the work accordingly.  She assigned the tasks and they really got to work.  They didn’t spend any time talking and they worked the whole time they were here.  In just an hour, they cleaned my house from top to bottom.  They did a great job.  They did mirrors, glass, vacuumed, cleaned counter tops, mopped floors, and changed the sheets on my bed.  Three of them working together did everything.  I would love to have them every week.  The price was fair because they were three workers, so for little over an hour I got three hours of work done but I think that was just too much because the girls weren’t paid that.
  - sheila c.
• A

  Above & Beyond Residential Cleaning Service

  I was looking for a unique Christmas gift for my wife and she had mentioned how it sure would be nice to have a clean house...not smart enough to get my wife's indirect hint that I clean the house myself, I immediately started doing research on house cleaning services and came upon some great recommendations for A&B Professional Cleaning Services on Angie's List, and I am glad that I did.  Kathy came out the day I called to do an walk-through of the house (3 floors (1 a finished basement) with over 4000 square feet of living space).  She was detailed in her analysis and told me she would get back with me with an estimate once she had gone over her notes.  While she told me she was not the least expensive cleaning service in town, she was extremely committed to the quality of work she would provide.  She quoted me $625.00 for a deep cleaning of the entire house (which I would expect had not been done in the 3 years since I have owned the house and the 4 years it was rented out prior to my purchasing it) and said it would take about 6-7 hours with 4-5 cleaning ladies.  We scheduled it for two days prior to the Superbowl (as I was having a party that weekend).  Even with the snow storms in the area causing a lot of havoc with schedules - she was able to ensure that she showed up and got the house cleaned prior to our party.  After 8 hours of work on the first day (4 ladies cleaning), Kathy told me that she would like 4 additional hours the next day to finish the work (3 cleaning ladies completed the job) to ensure she met her own high standards of quality.  My wife and I were extremely happy with the work she and her crew did on our house.  And though she took longer than she originally expected to complete the work needed (we have 3 kids), she did not increase the price - I truly believe we got more than we expected.  I would recommend this crew to anyone looking for a house cleaning service - Great job Kathy!
  
  - William W.
• A

  Two Maids & A Mop

  I can't say enough about how professional and thorough this service is.  This is the best cleaning service I have ever used.  I clean to very high standards, and they have met them every time.  You will not be disappointed if you use this company for your cleaning needs. 
  
  - Jennifer B.
• A

  Two Maids & A Mop

  Girls were meticulous and thorough.  Instructions for specific tasks were followed correctly.  Crew is focused, profssional and eager to please.  I would recommend them to anyone.
  
  - Nina O.
• A

  Above & Beyond Residential Cleaning Service

  I am very pleased with A&B services. They do a thorough job, esp with floors, bathrooms, kitchen and dusting. The team is very polite, well-mannered and professional. They do not take breaks and work straight through until completion. I value their experience and attention to detail. They are also flexible to accommodate my schedule when needed. I am very pleased with their work.
  
  - jeanne p.
• F

  Above & Beyond Residential Cleaning Service

  Two cleaning ladies showed up on time. One lady cleaned each side of home. The lady responsible for the bedrooms, did a lousy job in the master bedroom and bathroom, in not cleaning the shower door, mopping behind the toilet, dusting the shelves, window sills or tv stand. The jack and jill bathroom in the other bedrooms also had areas that were not touched. This was not so bad in that it could be done the next time, however, she also left bleach stains on the master bedroom and one other bedroom carpet. While one lady asked me how was the work done, I did not take the time to check their work (because I was on the computer), & told her I would check later and call Cathy Boothman later if there were any issues. I did call a little while later with the results of my inspection, my main concern being the bleach stains left on the carpets which turned the spots white. She told me she was cleaning a house and to send an email to abpro@clean.com, which I did. I never received a response. Since I was going to be out of town I left my cell phone # for her to call. She never responded back. On 7/14/13 she emailed me from cathy@abproclean.com to check if I would be home for the next scheduled cleaning. I replied back to her about calling me to discuss the bleach stains on the carpets. Instead of calling me she lied in reply to my email and said that her workers complained about me requesting other that normal general cleaning when they came on 6/24/13. The work was done on 6/20/13 and I said nothing to any worker until they were walking out my door. While I sent her a copy of the original email of 6/20/13 to the new address also cc:frankie@abproclean.com, she called me all kind of derogatory terms as well as to say she was reporting my name to Angies list to tell all other housecleaners to beware of me by flagging my name. I was trying to keep this between she and I to correct as adult people, but she lied so many times in her response on me and also said she texted me after I left her a voice mail msg on 7/15/13, which she has not texted me as of the date. This is the third time Angies list has asked me to give a review of my experience. I wanted to wait until I spoke with Cathy Boothman about the bleach stains. I am a renter and I will be held responsible for this damage caused by her worker. Since she would rather lie and deframe my name and character, I find it necessary to tell you what was the truth of my experience. I would never refer this company to anyone else. She said she also spoke with her attorney about me. This did not have to go there, if she would have only talked with me. Now I also will have to seek legal help in fixing this carpet issue. They say in their ad that they are bonded and all work has a warranty . It is now apparent to me that she slanders a persons name and lies to prove that they are right, instead of speaking with them and correcting the problems Shame on them.
  - viralyn m.