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Orthopedic reviews in Mobile

Real People ~ Real Reviews ~ Real Results

  • First time using the groups patient service. I have seen many doctors offices. This appt. went off the track the minute I walked in - not welcoming nor discernible as to how the service worked. Girls at front desk don't do much except take pictures of children for their files. Front Desk only when asked send you to a kiosk tablet as if the effort would over strain their busy day. A new patient should know their system and they are SO happy to tell you where to go...not. I am thinking I am still ahead of the game as i had all my paperwork printed and filled out. This was my first waste of time because the appointment desk told me to go the website, print off new patient forms, fill them out and bring the new patient forms when I arrived. I asked the girl at the front desk if they wanted my paper work. She said we don't use them anymore! I will be happy to take them and shred she said... wow. Signs of inefficiency everywhere. Get this - then the front desk says now you go fill out the new improved paperwork that we have at the front desk but not on the website. Wow. Oh by the way don't bring the new paper work back to me - take it to another inpatient receptionist around the corner from their desk. This was going continually bad to worse. Then I sat and waited for 1 hour. Many people in and out. Finally they took me back. I had to go to Xray, did the xray and then left for 45m in hall with no communication. If I had not already paid, then I woudl have left. Once Nurse got me saying they are over booked, she triaged then let me wait more. Dr came finally. He apologized for wait saying some patients needed more attention. Neither the Doc or Nurse said things i wanted to hear. Can you believe he told me nothing about my xray or an evaluation xray? Talk a while but in end offered a slow go approach. Not much to do. I could offer the same insight level in my own bedroom. After Service, he went and said nothing of what I needed to do, how I exit or depart. Left in room with no follow-up or how to get out instructions. Had to go out of room 5 minutes later and ask if I should leave. Then another nurse checked with someone and said I could go only after I asked how do you get out of the building. I should have run. Left building 2hrs and 10 minutes after I entered. Bad Service. No real focus where patient is first. Turn and burn em facility - your basic doctor factory. Hard to see going back.
    - David L.
  • Dr. Howard is extremely rude and gives the impression that he wants to be done with you as quickly as possible. When I got upset at the news that my MRI results were inconclusive, he actually *scolded* me, and said that some of his patients have cancer and that I should be grateful because that wasn't the news I was getting. I've been just dealing with my pain ever since, because he made me feel like I was overreacting to it, but I've learned since then that he's like this with everybody. I would never go to him again, I would never recommend him to anyone else, and I'll probably avoid the Orthopedic Group entirely in the future.
    - Amanda S.
  • The doctor that was able to see me that morning was not a back doctor but he put me i hospital for MRI next am, diagnosis and treatment with a back specialist started next am. He breezed in told me what I had, what they were going to do and breezed out, I saw various docs from the practice daily for a few minutes. They are good docs but very casual.
    - Cynthia H.
  • Dr. Volkman tells you if he can help you, and he informs you if you have to live with your problem. He is very honest, and when he always does a good job when he does something for you. He is also very personable.
    - Robert I.
  • The staff at TOG is very friendly. The offices are clean and there is ample parking. I had to fill out some paperwork just about my back, which was okay. The doctor is very honest and reassuring that my back pain is not serious and just degenerative in nature. Well, coming to terms with getting older is not easy but a good doctor really helps. I know I will go back to TOG in the future, if I need to. The therapy exercises they showed me work well and I can do them at home. With therapy, you really need to do a lot on your own. You can't just depend on the therapist to do it for you. Their job is to show you how to help yourself. Amy Walsh was my therapist. She was wonderful. The PT is upstairs from the doctor's office and it was very convenient for me.
    - Louise M.
  • I had been experiencing worsening of my back condition, which was being treated by another physicians group.  That group had been treating me with epidurals and narcotic pain medication.  Their advice was that surgery was not warranted, despite the failure to mitigate pain, and the increasing frequency required for epidurals.
    My first visit to CNI got off to a rough start.  I had an appointment, but wasn't able to see the doctor until two hours after my appointment time.  Since I had already taken the day off work, and I was in nearly unbearable pain, I waited.  When I saw the doctor, he was very respectful and responsive to the fact that I had been waiting so long.  He took action to see that no other patients were made to wait in the same way.  (i.e. He acted like he gave a care.)  During the exam, he found that I had some paralysis - some loss of feeling and loss of use of my leg.  He acted with urgency to schedule an MRI for later the same week!  Through the MRI, he saw what he described as the largest herniation he had ever seen in his entire career.  He was concerned with my ability to maintain control of the lower half of my body, especially incontinence.  He advised that immediate surgery was the necessary action, as additional nerve damage was otherwise unavoidable.  He scheduled me for surgery  within one week, and told me that if I got worse in the mean time (especially if I began experiencing incontinence), he would find a way to operate sooner.  Long story made short, I was totally off narcotic pain medication within a week after surgery, and I have regained almost all feeling and use of my leg.  I credit CNI (specifically Dr. Middleton and staff) to saving the remaining function and feeling in my leg, as well as the lower half of my body.
    - Jay M.
  • I had severe pain in my lower back, hip and leg. The diagnosis was herniated discs. The pain was managed for quite a while through narcotics and epidural treatments. In the beginning, quarterly epidural treatments were sufficient with daily narcotic pain relievers. By the end, I was getting monthly and bi-weekly epidurals and there were not enough narcotics to quell my pain. Even so, the doctor insisted that I was not a candidate for surgery, and that the current course was the best one. I went for a second opinion. The opinion was that the repeated epidurals had caused the most severe herniation to balloon, and exacerbate the problem. At that point, my spinal canal was over 80% closed up and my spinal cord was being injured. I went in for emergency surgery with the other doctor, as he noted nerve damage in my leg with decreased use of that leg, and he was concerned with wider spread paralysis and loss of continence. Within one week of surgery, I was off narcotics completely and have regained most of my feeling and use of my leg. (But not all of it.) The bottom line is the AOC apparently helped me mask my pain at the expense of causing the root problem to worsen and permanent nerve damage.
    - Jay M.
  • See above for this information.
    - Vicki L.
  • Great. I've been doing fine for five/six years so far with no problems or complications.
    - Cynthia H.
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Orthopedic Surgeons in Mobile

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