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Auto Service reviews in Maxwell Afb

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    McGriff Auto Service Inc
    We had to have our car towed there in the evening (after they closed) when it wouldn't start.  We stopped by right after they opened the next morning and they had already identified it as our car and were getting ready to call us (they know their customers very well).  They were able to get it fixed within a couple of days.  They always call whenever there is a delay in getting parts in so we are not left wondering.  I appreciate that.
    I wish we would have found this place when we first moved to the area!  So convenient to Maxwell AFB (we could walk there from our house).  Also, they don't charge if they look at the car and cannot find a problem.  We brought one of our cars in a couple of times and, of course, the problem went away as soon as we drove on the lot.  So they were not able to find a problem and didn't charge us even though they spent a lot of time driving around in it and looking under the hood.  I wish more mechanics did this.  Very honest and ethical.  Wish I could have taken them with me when we moved!

    - Kerri Y.
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    I'm new in town on an 8 week visit. I found Forrest Hills Garage on Angie's list with very favorable reviews. Let me tell you the reviews were spot on.

    I had a check engine light come on in my 2003 Camry and knew it was either the catalytic converter or a sensor going bad. They diagnosed it as a possible catalytic converter problem and reset my vehicles onboard computer. They road tested the vehicle and the check engine light did not come back on. They told me to keep an eye on it and if it comes back on to give them a call. When I picked up my car they waived the diagnostic fee.

    It's hard to find an honest mechanic and when you find one you hold onto them like gold. This business is as good as it gets. I'm a total stranger with out of state plates and they treated my respect, professionalism and made me feel at home. I wish we had more folks like this back in San Antonio. If I'm still in town and need vehicle maintenance, I'm taking my car back to Forrest Hills Garage.
    - Rudy S.
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    McGriff Auto Service Inc
    We got a call the morning after we dropped our car off (Nissan Maxima) explaining that they have found the issue and the A/C compressor needed to be replaced. He also mentioned that the hoses in the Maxima's typically leak and that he would check ours while the compressor is out of the car and he could see everything. He called back and said that one hose was seeping and that it wasn't an immediate issue. However, he said that he could replace it now while it was accessible and he would not charge for labor. This hose is in a location that is difficult to get to so while it may last another year or so, it would cost significantly more if we had to replace it later. We went ahead and had the hose replaced for the part fee only. It was good advice. The A/C was fixed after about 4 days (dealer was only one with the part and they were not in a hurry to ship it) but when we got the car back it ran perfectly. Even though there was a delay in the getting a part, McGriff's was very good with calling me with the status.
    - Kerri Y.
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    McGriff Auto Service Inc
    - Mark J.
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Auto Services in Maxwell Afb

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