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Hvac Repair reviews in Madison

  • D
    Integrity Appliance Services Inc
    They arrived and looked at the air conditioner and determined that it needed a capacitor. They presented me with a bill of $255.89. I said that this must be a mistake. I had capacitors replaced before for $90.00. They had my credit card information from a call last year. They asked for a signature. I refused to sign and declined the service. They called the service manager. I asked for an accounting of parts and labor. They said the charge was a flat fee with no breakdown. I told them that I did not agree to the price, but I would pay the quoted $65.00 for the service call. They said that the charge for $255.89 had already gone through (with no signature nor agreement) and that I would have to pay it and request a refund. I contacted the credit card company to dispute the unauthorized charge. If I am in luck, the charge will be voided. I believe that their behavior is unethical. They agree to a price for a service call then they give you no option but to pay whatever they choose without disclosure. They use their knowledge of your credit card number to bill you without authorization. I believe that are other companies that will disclose their prices before charging you.
    - Neil M.
  • A
    US HVAC Services LLC
    It went better than I anticipated. When Jamie from US HVAC worked this issue via my warranty company, he ensure the work got expedited quickly because of the cold temps forecasted to hit the area. The job was accomplished quickly and professionally. Jamie recommened to my warranty company that it would be in everyone���s best interests to just replace the outside unit and before I knew it, my warranty company approved it. I felt Jamie worked this issue as if it were his home...now that���s customer service.
    - Ellis C.
  • A
    Air Essentials Inc
    These guys are unbelievable. We have a preventative maintenance contract with Air Essentials. Had a loud noise coming from the AC and called. We scheduled the appointment and, as has been every time we have ad an appointment, the tech showed up exactly within that time slot, which was a one hour window (not the typical "between 8 and 12"). Very quickly diagnosed the issue and made an adjustment, eliminating the noise. Told my wife what he did to fix it, thanked us for being a preventative maintenance customer, and drove off. Cost, none. This company continues to impress me, every single time.
    - David T.
  • A
    Conditioned Air Solutions LLC
    We needed a new unit installed in a second home that required integration with gas heat. Conditioned Air professionals recommended choices and told us what made them different so we could make a decision. Once we determined which unit, it was installed in a day and a half including the gas company inspection. The unit works beautifully and we are very happy with it. A few years ago Conditioned Air installed a unit at our primary home and replaced the ductwork. Our electric bills dropped considerably. This company has knowledgeable professionals who care about getting it right. I would not use anyone else!
    - CAROL S.
  • A
    Higdon Service Inc
    They came within the hour of calling them. Kyle and the sweet young man came to assess my AC. they gave me solutions and they handled themselves in a very courteous, professional and yet, friendly way. I would definitely hire them for any job.
    - ca t.
  • A
    Lee Company
    We just closed on this house and discovered a GFI was not working. Jose checked it and it was wired wrong and had burned out other outlets that we had not discovered yet. He repaired them and we asked him to come back and complete a couple of additional requests that we want done. He is already scheduled to return next week. Awesome service and we are really happy. We found this company on Angie's list since we just moved here from out of state and the reviews have helped us find incredible help!
    - Karol K.
  • F
    Olan's Heating and Air Conditioning Inc
    He left screws off panel and panel blew off, When I called him he said there would be a charge because he always out all the screws back in. He's the only person that has ever worked on my AC (5 times). I built this home in 2004. He has made about $5000 off me {$800 this time}and his business is close by. i will never use him again.
    - Alice W.
  • A
    Lee Company
    I had an active leak and Lee Company sent an employee quickly to just stop the leak. Soon after the plumber arrived and fixed the problem. I had a very narrow time window that morning, I had to leave. I was pleasantly surprised by Lee Company - they did accommodate my schedule and finished the job early! I had a very positive experience with them! Their customer service and technicians' professionalism was excellent!
    - Tamar S.
  • C
    Aire Serv of Huntsville
    Team arrived on time for appointment. Downstairs air ducts were cleaned but the team was out of biocide. After team left, discovered that outside unit coils, supply and return ducts were not cleaned. I believe there was some confusion as to what was included in the coupon price, but it is clearly stated that these services were to be provided. Team seemed to be in a hurry. $399 for 20 minutes for cleaning 10 air ducts was excessive.
    - David S.
  • A
    North Alabama Power Air
    Called them out as part of my home warranty. I heard from them quickly - about an hour after I submitted the request. Fortunately the problem wasn���t an A/C issue but the repairman was friendly, professional, on time, & didn���t laugh too hard at what the problem was....suffice it to say I was embarrassed, but glad there was no issue with my 27 year old A/C unit!
    - Joye W.
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HVAC Contractors in Madison

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