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There are 1 highly-rated local home warranty.

Home Warranty reviews in Lanett

  • A
    Choice Home Warranty
    Mr. Kelly's wife was very good at getting all the clients the help they needed. She had to juggle several of us who had the same problem. Some of the insurance companies were being petulant and as they caused delays she would sent Mr. Kelly to the next person. Mr. Kelly got here in the middle of a down pour got the other heater out and the new one in with virtually no mess and now our heater is plumbed CORRECTLY with a shut off valve at the heater. As far as plumbers go I will allow no one else in our home. Thank You Kelly's Plumbing!
    - Timothy B.
  • A
    Choice Home Warranty
    My repairs were diagnosed quickly and the warranty replaced the Oven, Cooktop and Microwave as the policy promises! The process is smooth and the responsiveness of their representatives is within the hour.
    - Dan T.
  • A
    Choice Home Warranty
    On both occasions, I received a prompt assignment of a case number and contractor: Webb Heating & Air out of LaGrange, GA. To my surprise, within 24 hours, my A/C was back up and running efficiently. And all i paid was the $45 service fee. I was very pleased with the entire process...from initial phone call, to the completion of services rendered. I highly recommend Choice Home Warranty!
    - VINCENT S.
  • B
    Choice Home Warranty
    The referral on the list The Whatley Brother trying to get me pay $100.00 out of pocket expense when they learned that the service was free.
    - Wanda H.
  • B
    Choice Home Warranty
    they came out  water was leaking  went some place an get a new one an put it in took about  45min. to do the hole job working good.
    - pataska t.
  • A
    American Home Shield – Home Warranty
    They replaced our garage door. I haven't had any problems with it since. They also fixed our a/c. They've also replaced our water heater. They have saved us a ton of money. The service costs roughly $40 a month plus a $75 fee every time they come out.
    - Stephanie P.
  • C
    Choice Home Warranty
    Your male phone rep was very quick to choose what I wanted, trying and tried to coerce me into the one time payment situation instead of a monthly payment. Even tried to make the one time sale by using quick tactics to make th sale. This person was very rude and it almost cost you a sale. I will recommend he be fired before he gets told where to go, if he already hasn't! Cannot remember his name but he had a "Yankee" dialect and accent like he was from Jersey or Philly. After 30 yeas of sales experience I knw his tricks and all of a sudden he got nice and wanted to hang up!
    - Steve H.
  • D
    American Home Shield – Home Warranty
    Let's just say crappy!  And I won't be renewing with them.  Rip off. The vendor who said I had 'water pressure; problems called to get approval but did not tell them that a water study had been done and proved there were no pressure issues.  He did not bother to look at the toilet once he learned he was not getting a $75 check.  HSA denied any service.    I am now stuck with two toilets that leak rust on the floor under the tank.  These two the first vendor replaced parts or bolts which evidently rusted.   I am stuck with one toilet that won't stay filled and turns on to refill randomly.   When I called HSA to tell them the toilets were still running following the first vendor they told me it would be about 2 weeks before anyone could get out.   Their vendors bad mouth each other, their reps are rude and don't show any effort to expedite anything.   I am done with them.
    - Janet O.
  • F
    2-10 Home Buyers Warranty
    This saga began earlier this week when my 87 year old mother had her fridge go out.  She called 2/10 and was told it would be 10 days before Sears could get out.  All her food ruining and 10 days without a fridge.  I called 2/10 and after hearing repeatedly 'I understand' from a rep I ask to speak to a supervisor.  I ask him if we could call an independent who could get there quicker and he said yes but the independent had to call 2/10 with his diagnosis.  We had him there that afternoon.  His diagnosis - the fridge could not be repaired buy a new one.  Well they did not like that so said we had to get a 2nd opinion from one of their guys.  They found one who could be there the net day.  (Where was he when we were told 10 days?)   Meanwhile I was able to locate a guy - who works with 2/10 - who could come that afternoon.  So I called 2/10 got approval and ask them to cancel the guy scheduled the next day (they didn't, he showed up anyway).  That guy comes by that afternoon and gives same diagnosis as 1st opinion.   I askk them to add m y email to her file and was told that was done . Today I was told they did not have it. 2/10 agrees to buy new fridge.  Sends mom a model to look at online.  Exactly how does one buy a major appliance online without seeing it????  We find it at Home Depot and drive out to look at it.  She finds another model $100 cheaper and calls to ask if she can purchase the less expensive model.  She is told that department's system is down and they will call her later,  No call that day.  This morning she waited still no call.  I called for her.  After transfer around a very rude rep who kept interupting anything I tried to say ask for model numbers and mother's phone number.  Don't you have your clients phone #?   I tell her to call my mother as she has the model number.  She does call her and says she has to get authorization and will call her back.   So here we sit again - 12:00 AM and no call.  No fridge.   Everyone I talked to over the last 3 to 4 days has been rude and evidently the only line they know is 'I understand'.  2/10 could care less if anything at all gets done.   I think they try to frustrate clients until they finally give up and pay for repairs on their own.
    - Janet O.
  • F
    Colonial Home Warranty
    My microwave above my stove went out; they told me that if they can’t fix it they will replace it. They sent me somebody to take a look at it and they offered me $143 for me to purchase a new one. To replace my microwave with a similar one would cost $225 so I did ask for more money but they wouldn't compromise. This is the second time they did this to me. 2 months after I purchased the warranty, my AC went out and I called them. They sent someone to repair it and they told me that fan motor went out. During the housing inspection, the inspector had noticed nothing wrong with it. They also offered to pay a portion of that repair but 6 months later I still have not received anything.
    - Saday M.
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Home Warranty Companies in Lanett

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