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Plumber reviews in Jacksonville

  • A
    Big O Plumbing
    Two story colonial required ceiling and wall cuts which were repaired. A great job on the plumbing. Water heater redesign required reconfiguring intakes and outlets which were done very well. Only complaint is trying to recall for a possible bottom element burnout in 11 months.
    - Michael D.
  • A
    American Plumbing and Septic Service
    Workers were punctual and arrived on time. They found and showed me the gas pipe that was dangerous and replaced it. Installed gas fireplace and double checked lines for leaks, which none were found. Coordinated with City of Jacksonville for required pressure test. They have done previous work for me and they do a very good job. After they completed the job I requested and received an estimate to replace all my water lines and partial drain pipes. I will hire them for the job after Christmas.
    - Charlie R.
  • A
    Ted's Plumbing
    Everything went very well. The personnel were professional and got right to the job. They explained the procedure and most importantly, they did their job and got everything working properly again.
    - Kathy E.
  • A
    Joel Bonds
    After about and hour of trying to fix the problem , Mr Bonds suggested our septic tank could be the problem. ( even though it had been drained 2 years ago). He made some phone calls and recommended a septic service that came to our house the next day. After checking everything out, we figured out the septic people before had not cleaned both sides of our septic, therefore causing much trouble for us. Mr. Bonds made sure he did everything he could to solve our problem and when he couldn't he found realiable people who could.
    - Pam S.
  • F
    Economy Septic Tank Service

    Economy Septic Tank service was hired to install a septic tank system.  They left piles of dirt behind, stating that they would use it when they came back to cover the septic tank.  They never came back.  When I called to inquire about when they would return to cover septic tank, they said that they already had.  They had not!  Finally the general contractor came and covered it since they did not. 

    At the time of installation, they installed an alarm on the system.  On Monday, October 13th the alarm began to sound.  I called them at least twice a day, morning and again in afternoon, asking them to return my call.  Each time I left a nice voice mail message.  After a few days with no returned call, I went to their website and completed a "request for service" as directed.  Today marks 6 work days with no return calls. The alarm is still going off, so I suppose I have no other choice than to hire another company to come and check the system.

    I would never use this company again, and would recommend anyone who wants prompt quality service to choose someone else!

    - Cheryl B.
  • F
    Big O Plumbing
    Line has broken 3 times in 18 months. Twice within the first year. Scott lied and said he would cover the cost of the high water bills and never did. The last time it broke he said he would come out first thing the next day and never did and wouldn't return phone calls. He claims he stands behind his work but obviously doesn't. The initial cost of $1500 to replace the main line has turned into nearly $3000 that he refuses to take responsibility for.
    - Blake B.
  • A
    Drury Enterprises
    Called on Sunday, and he came on Monday morning arriving a little late. Very courteous and efficient. Didn't make a mess. Fixed all three problems in about 2 hours. The hourly rate seemed high, but it's probably the going rate now since we haven't needed a plumber in a few years. Very pleased with service.
    - Mary B.
  • F
    Welch Plumbing Inc
    UPDATE, CHECK RETURNED: I was called back the day after my reviews were posted and they returned my original check so they did not keep my estimate money. They were very apologetic on the phone for the misunderstanding. 

    WHAT THEY DIDN'T TELL ME UP FRONT was that they would get out there and "estimate" approximately $900 for the tests ALONE to be able to "actually estimate" the repairs. They were also extremely late; they said the originally scheduled technician was sick, and I understand that, but that doesn't mean SOMEONE couldn't pick up a phone to tell me something to that effect as opposed to me just waiting at the foreclosed home.
    So, after they missed my appointment I had to call them, after waiting 45 minutes past my appointment time, and then they sent a new tech out. They were very apologetic and I confirmed that the estimation would be now $40 over the phone because I had to write a check to leave with my fiance, I was apparently "confused", but they waived the $8 when the tech arrived due to the lateness. I left my fiance to deal with them since I had to go to work at that point (which is why I scheduled an appointment in the first place, because I have to work). My partner called me frantic saying they wanted $500 to air test the pipes and $398 to test the gas lines. I haven't even bought the house yet, there's NO WAY I could pay that to get just an estimate to fix the house with NO REPAIRS being done yet.
    Needless to say they took my $40 check and didn't do anything that couldn't have been told to me over the phone so I was charged basically for someone to drive out there and waste my time. When I called to complain they said their policy is "not to give quotes over the phone". Not surprising; if you tell someone they'll be paying say $900 just to test then you'll get hung up on I guess. I left a message for the owner as well but haven't received a call. 
    Very disappointed. Will never use again. I do not like that they are not upfront about their costs.
    - Margaret P.
  • A
    Welch Plumbing Inc
    We got an immediate response to our call. Work was performed within a day of the estimate being provided and everything was installed professionally and without problems. The call was not an emergency, so the time of service was arranged at our convenience. We are VERY happy with the quality and value provided!

    We inquired into whether further work could be performed on our well, but Welch Plumbing referred us to an expert. That expert also performed excellent work at a later date.
    - Joe D.
  • A
    Drury Enterprises
    Mr. Drury proved to be an extremely competent individual. I chose him for the job based on a gut feeling. It proved to be probably one of the best hunch's I ever had. He did wonderful work, was extremely courteous, and the ultimate professional. He is an excellent choice for all your plumbing needs. He will definately be doing ours.
    - Richard S.
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Plumbers in Jacksonville

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