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Hardscaping reviews in Huntsville

Real People ~ Real Reviews ~ Real Results

  • Jesus did an outstanding job and was meticulous about all details of the work performed. We could not be happier with the final result and professionalism of Jesus and his team. I was also impressed with their daily cleanup of the work site. Rosa, Jesus' wife was very pleasant to work with and was a great asset in developing our plan that Jesus turned in to reality. They are a great husband and wife team who compliment one another nicely, and do an terrific job ensuring their customer is fully satisfied.
    - Steven B.
  • Price was quoted at $4500 for 180 retaining wall blocks (including blocks and labor). They figured on how many blocks were needed, I didn't decide on that number... but it was used to decide how much I was charged. There was a long delay (around 6 months) until we could go ahead with hiring him and completing the project, and in that time we had to pull down another retaining wall for a garage project. Therefore, we had the retaining wall block to build the wall, so only needed labor, gravel, and top block. I assumed the price would be reduced and didn't ask for a re-quote. I was stupid, and I paid the price for it. I was charged $4000 for the project, even though only 114 blocks were required. I have used them before, and the price was $20/block. At that price, there was a difference of $1320, and that was not including them not having to provide the block. After complaining, he refunded $400.... so I paid $3600 while providing the block and getting 36% less wall than was quoted. He tried to blame having to rent a machine, which I didn't ask for (they normally use their own, theirs must have been broken), and which theirs would have been perfectly fine. He made up prices to justify the rest of it but it's obvious it was made up. As for quality, they look nice but on both my walls there were problems. They do not fill the walls all the way up with gravel, which creates problems with dirt going through the walls and with animals & snakes living in the walls. I've had several people that build retaining walls at my property and every one was shocked that they didn't fill them completely. I have also had to dig behind the blocks and found that the fill used was not only gravel but other stepping stones and wall block. I have one more retaining wall that needs to be built on my property, but there is no way I will use them again or recommend them. I got ripped off but it won't happen again.
    - S M.
  • Returned call quickly and provided estimate within a week.  Arrived at agreed time/day and completed all work promptly.  Excellent work -- exactly what was asked for.  Extremely personable and responsive -- great to do business with.  Will definitely use again.
    - Raymond L.
  • July 2013 -- WS was great to work with and getting the landscape design completed. 
    The installation went smoothly and quickly. All the work was completed within 3 days of the start. The plants were much smaller than I had expected for the price.
    They did damage my brickpaver landscape trim, but they did make the repairs in a timely manner.
    One of my Japanese maples appeared very stressed and was dying after a couple weeks. They came out and replaced the tree.
    Several of my plants were stressed and loosing leafs. 
    Feb 2014 - Came out and showed me how to prune my shrubs and trees. Very nice. Noted the plants that were having issues.
    Fall 2014 - Called and let the guys know the stressed plants appeared to be dying. They came by and checked them and said I should fertilize them and let them know how they look in the spring.
    May 2015 - The plants (4 shrubs) did not survive the winter and I called and let them know. WS came out and replaced the shrubs with 4 different shrubs... I did not know they had come out for a couple of days when I noticed the new plants. Once of the plants did not survive a week and the other 3 were dead within a month.
    July 2015 -- I called  WS and let them know the new plants were dead. They said the plants were no longer under warranty. 
    They did not respond to further emails. Basically, I have a big open spot in my landscape where I removed the dead plants.
    - Mike S.
  • It went and it is going truly outstanding. Jake Bright and his team are truly professional and outstanding at what they provide. You can give Jake an idea and he can develop your idea into a master-piece. He sat down with me and presented his product with no pressure. He provided various pieces of work and will help you with what pieces meet your desires. Jake can be called upon to answer all your questions seven days a week. I have used Mr. Bright (Jake) prior for other water features and landscaping needs and continue to use his  services. I have referred several of my friends and neighbors to Jake and had no complaints. Jake is very easy to work with and he is truly time sensitive. When he tells you and explains to you the who, what, where, when and how it is going to happen, you can count on Jake and his team. I am not at home and you can trust jake to call ahead of time and to show up to provide the service.
    There are many things that stand out about Jake and his company, but one thing is the quality of work and how he will work with anyone on the price of the project!!!!!!!! 
    I will continue to use his service and highly recommend Living Art Water Gardens, Owner: Jake Bright to provide services as needed. I was introduce to Mr. Bright by a neighbor who too has been very satisified with LIVING ART WATER GARDENS AND JAKE BRIGHTS services.
    Try Jake and his company out you will not be disappointed, he is truly the best.
    - olger b.
  • During installation the responsiveness was great.  We do not live in the house and needed to correspnd via emails and texts.  She sent photos and responded daily.
    When we finally got to visit and see the finished product first hand, we were not happy.  One wall was not level.  The top cap was not what we were told we would get. The stairway was narrow at the base and actuall is a safety hazard because of sharp edges into the walkway.  They actually cut away (notched) some of the existing deck support to make the retaining wall fit by it.  The top layer (can't even call it a cap) under the deck is cinder block and coated with stucco.  The tops of these two walls actually contact up against the bottom of the house's wood sill. They did not remove the pallets.
    I called and spoke with her and she said she would take care of some of the issues and we would talk about the others again later.
    Did not hear from her.  Tried a few times with no response  I actually just gave up.
    I decided to let her know what I thought a few weeks ago via email and I got a response from the owner who said that person was no longer with the company.  She had been gone since about the time they finished our walls I think.  I didn't know that.  The work was done about a year ago.
    The owner said (via email) that she would call me,.  I was pleased that she contacted me and hopeful we could get some items taken care of.  No call.  I had to call and leave a message.  She emailed back a few days later and said she was busy and her husband would call.  That was two days ago.
    - Howard S.
  • The project from start to finish went very well.  Rosa and her husband, Jesus,  came and inspected our site and we discussed what we wanted.  They brought samples of pavers and I didn't want any of those....Jesus suggested something else and it was perfect! 

    The work started several days later with a few members of the crew.  It was accomplished quickly and beautifully!  I am so happy with the job that was done!!!

    - BUFF G.
  • Jesus and Rosa were amazing to work with!  They answered all our questions thoroughly, performed the work at the price given, and left us with a beautiful end result.  You could really tell Jesus cares about his work and is an excellent craftsman.  He did the work with one guy helping him, and they were so meticulous every day with the way they left the job site and how they cleaned up when they were done.  They really have a system of doing their work, and they do a great job.  We had someone else come in and do a patio for us before we found Jesus, and I wish we had known about him before.  We would have used him for our entire project.  Great experience and wonderful people!
    - Jennifer A.
  • Jeff from Outdoor Elegance came to the house to survey the back yard layout, suggested some options, sketched a hardscape design, and generated a quote to do the job. He did a great job of explaining the process and adapted the design to include a few features that we wanted in the layout, essentially leaving space for landscaping work that we would do after the hardscape patio installation. Jeff and his 4-man crew came out for four partial days (due mainly to equipment in shop issues), rescheduling to fit my schedule after a previous contractor who was installing a prerequisite house fix came in a month late. They did the job very professionally, worked very well together and seemed to have a great time doing hard work.
    Even though I insisted on several nitpicky details in the final product late in the building cycle, they finished the job to include those finishing touches, cleaned up the jobsite, and delivered a great-looking outdoor room and steps/landing into the house. We are very happy with the work they did and the way they worked together, and we highly recommend them to others considering a backyard transformation. Jeff answered all my technical questions about the materials and techniques used and I learned a lot about hardscape construction through watching the process.
    Very positive experience overall.
    - Bob R.
  • They were absolutely awesome!!!!! So very professional and always there if I had any questions. The quality of work, as well as reasonable prices have me sold forever! All was done on time, as agreed and without any disappointment.I would recommend in the future to anyone needing landscaping done. Jeremy and his team are the ones to go to!
    Just a side note - I had many other companies come by with estimates and all complained about my "rocky backyard that is going to be costly" ....Jeremy came with positive attitude, not afraid of the challenge and completed the work for much lower amount than others estimated. He should be your landscaper of choice!
    - Monika G.
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Patio Pavers in Huntsville

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