Annette Hale's Indoor Comfort Systems

A 116 Reviews

Founded 1997 • Angie's List since May 2007

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Licensing

Licensed
  • Trade License Number
  • 01264
  • Trade License Locale
  • State of Alabama
  • Trade License Authority
  • Board of Heating, Air Conditioning & Refrigeration Contractors
  • Trade License Expiration
  • 20151231
Bonded
Insured
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Company Contact

1201 Church St NW

Huntsville, AL 35801

Description

Annette Hale's Indoor Comfort Systems...

Verified Reviews

116 Total Reviews
Reviews by Rating
A Rated
99
B Rated
9
C Rated
3
D Rated
2
F Rated
3
Read reviews by category
hvac repair (116)electrical (7)gas leak repair (1)home warranty (1)
Showing 1-10 of 116 reviews
B

RATED

08/30/2020

The process started out well. Annette Hale's representative came out and appeared knowledgeable about HVAC unit replacement. Our choices were limited because I specified we wanted a Carrier-brand replacement if available. It was. We chose the higher SEER rated unit and the salesman told us it had a lifetime warranty on the heat exchanger. Oddly, he did not include those words on the estimate even ...

DESCRIPTION OF WORK
3-1/2 ton unit with gas pack replacement

CATEGORY heating & air conditioning/hvac

COST $11,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/30/2020

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Photo for Annette Hale's Indoor Comfort Systems - 1201 Church St NW, Huntsville, AL - 38839637
A

RATED

02/09/2018

Perfect. On time. Professional. Cleaned everything up. Work done as promised.

DESCRIPTION OF WORK
New gas unit

CATEGORY heating & air conditioning/hvac

COST $9,500

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/08/2017

F

RATED

01/19/2018

The tech assured me it was wiring, and the issue was resolved. However, after he left it is still blowing fuses, leaving me without heat. I called to see about having someone come back out, and they want to charge me another service fee when they didn't fix the issue in the first place. I'll pass, and find someone else who knows what they are doing instead.

DESCRIPTION OF WORK
My HVAC keeps blowing a fuse, so I called them to send a tech out.

CATEGORY heating & air conditioning/hvac

COST $79

SERVICES PERFORMED? Yes

WORK COMPLETED ON 01/16/2018

SERVICE PROVIDER RESPONSE

Mr. [Member Name Removed] was called after reading this review. When we spoke to Mr. [Member Name Removed] we asked if someone told him he would be charged for another service call and he admitted that he was told "if we come back out for the same problem there will be NO CHARGE, but if this is for a problem not related to the initial call that he would have to pay",he stated that he has been lied...
A

RATED

10/10/2017

Jay was excellent. Very personable and knowledge. Will call them again if I need anymore services.

DESCRIPTION OF WORK
Checked upstairs ac unit. Not cooling

CATEGORY heating & air conditioning/hvac

COST $128

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

A

RATED

09/04/2017

They were extremely professional, estimating the costs through Costco and through them. Costco was cheaper. The install went smoothly, and the work to mate the air unit to the existing ductwork was top notch.

DESCRIPTION OF WORK
Replace 3 ton heating and air unit, purchased through Costco.

CATEGORY heating & air conditioning/hvac

COST $4,500

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/15/2016

A

RATED

08/03/2017

These guys were great. The price the professionalism, product knowledge, promptness and installation were fantastic. They hit a home run with my wife and I. I really don't see how anyone could expect anything more that what this company delivers. They even let me use the Angie's List coupon after the deal was made which made it even better that great. I would not hesitate to call them for any of m...

DESCRIPTION OF WORK
Replace a 2 ton Heat Pump and Air Handler

CATEGORY heating & air conditioning/hvac

COST $4,500

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/31/2017

A

RATED

08/02/2017

They are very good and excellent. I have been using them for 2 and a half years and I am very pleased.

DESCRIPTION OF WORK
We called them to install attic fans, they also look into our A/C unit and give us advise as to when things needs to be changed.

CATEGORY electrician,heating & air conditioning/hvac

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/24/2017

A

RATED

06/05/2017

It went very well. We booked through Costco and got a large denomination gift card, as well as a very competitive price from Annette Hale's representative.

DESCRIPTION OF WORK
Replaced HVAC unit.

CATEGORY heating & air conditioning/hvac

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/05/2017

A

RATED

03/29/2017

Warranty repair. Took a week to get part.

DESCRIPTION OF WORK
Replacement of defrost element/sensor on Heat Pump

CATEGORY heating & air conditioning/hvac

COST $266.95

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/29/2017

B

RATED

02/07/2017

It was close to the estimate we ended up going with, but it was a little higher. Felt like there was a little bit more competitiveness, but it was take it or leave it kind of thing. This was about an year ago, so I don't really remember. Combination that the quote was higher, and an earnest desire to be competitive with the other companies. They did respond promptly.

DESCRIPTION OF WORK
Gave us an estimate for putting in an heat pump.

CATEGORY heating & air conditioning/hvac

HIRE AGAIN? Yes

WORK COMPLETED ON 02/14/2017

Services Offered

Air Conditioning Contractors & Systems,Heating Contractors & Specialties

Services Not Offered

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Senior Discount
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Emergency Service
Yes
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