All Weather Heating and Cooling provided me an estimate for replacement of my heat pump and air handler, along with maintenance, sealing, and testing of my current duct system. They also provided me with an estimate for complete replacement of my duct work, however, the team was able to bring my current duct system in line with expected performance, saving me money in the short term, which I would happily consider investing with them in the long term at a later date if the ducts are replaced.
I obtained three estimates from various groups in the Huntsville area. Gene, the owner, visited my home and provided the most comprehensive discussion of what my current system could handle and the issues I was looking to resolve -- namely, my previous heat pump/air handler were at their end of life and leaking, and that I wanted to consider replacing my duct work. He explained all of the options available, along with all of the strengths and weaknesses of various brands, and levels of efficiency and tonnage that I could consider for my home. The most important thing I learned from his visit was that his focus was on satisfying me as a customer and not focusing exclusively on his own profit margin. For example, although he proposed a variety of setups, he admitted that some of the higher-end options might not be the best for me given my expected years in my house and various bells and whistles that didn't meet the needs I described. Others providing estimates jumped immediately to higher-end options and demanded additional work, such as up to $3K in replacing my duct work. Gene assured me that his team could bring my current duct work up to spec -- and they did -- their work brought my home into code for the time it was built, saving me money in the short term and providing an efficient, new system for this summer -- allowing me to save money for a later date if I choose to replace the duct work. His team provided extensive documentation and ensured that my unit will be registered to extend the manufacturers' warranty. During each day of the install process, his team arrived on schedule and worked efficiently, only taking a brief break for lunch. They were extremely polite and professional, answering a variety of questions I had during the process. Gene kept in frequent contact via phone and email and visited my home on the final day of installation to make sure everything was to my satisfaction. I had heard of Gene through a friend's referral and here on Angie's List and am glad that I worked with him. Also, his final quote for my system was extremely competitive with some big box store options -- for similar cost, Gene's team provided much more value through their detailed consultation and their patience in restoring some leaks / poor balancing in my ducts that have vastly improved the comfort and efficiency of my home. I would definitely encourage my friends and colleagues to work with Gene and his team for their HVAC needs.
